Works but recent update deleted all my data
I have been using this app for last 6 years, never asked for a login. Recent update required me to login but I keep getting the message user does not exist and could not get back into my list of patients…. No support email or help available either :(
Sync failed
I love the app but I cannot use at the same time in two different phones. I don’t know the sync works so bad. Maybe needs an update or something
Doctor
I purchased the upgrade for the app and I like all the features, however there needs to be features to track my practices finances and to process payments if there are these features I’d love to be shown how to access them and I will change my review
Cloud
I subscribed the cloud but it doesn’t work
Response from developer
Sometimes sync can be slow due to network and other factors. We have addressed this issue in the current release. Please update the app and try Full Sync on the Settings screen.
Cross device sync broken
Paid for the partial cloud storage and cross device sinking so I could use the Notes across my multiple Apple devices but it doesn’t even seem to be pouring over my patients across devices. Please help me fix this this issue and I will change the review otherwise I like the app.
Response from developer
Sometimes sync can be slow due to network and other factors. We have addressed this issue in the current release. Please update the app and try Full Sync on the Settings screen.
Interested
Hello , I can’t get replies on ,mail Bought the product or subscribed, but charged not 99 but 169 ??\ I can’t upload a video from the photo app on my iPad..
Interested
Hello , I can’t get replies on ,mail
Bought the product or subscribed, but charged not 99 but 169 ??\
I can’t upload a video from the photo app on my iPad..
Bought the product or subscribed, but charged not 99 but 169 ??\
I can’t upload a video from the photo app on my iPad..
A lot of potential but unpolished
The app is good for sole practitioners who don’t need a lot of complexity but there are a few area where it could be better. Some suggestions I would make are:
- Options to choose default units of measurement so you don’t have to change them for every patient;
- Options to set biographical data for every patient (eg. Ethnicity, gender identity, etc)
- Notations about patients that you can see at a glance (eg. “Patient prefers female clinician” or “bad debtor, get payment before consultation” etc)
- Custom data sets for things like cancer screening, obstetric history, etc.
- The ability to generate a patient health summary to include with referrals to other providers.
There are a lot more suggestions I could make but the take-home message here is that this is a very basic application and if you want more versatility, consider buying a computer-based EMR platform.
- Options to choose default units of measurement so you don’t have to change them for every patient;
- Options to set biographical data for every patient (eg. Ethnicity, gender identity, etc)
- Notations about patients that you can see at a glance (eg. “Patient prefers female clinician” or “bad debtor, get payment before consultation” etc)
- Custom data sets for things like cancer screening, obstetric history, etc.
- The ability to generate a patient health summary to include with referrals to other providers.
There are a lot more suggestions I could make but the take-home message here is that this is a very basic application and if you want more versatility, consider buying a computer-based EMR platform.
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Good application
I hope they add indonesian language
not working well
This application is not good, because it is too simple in my opinion it is not effective in its operation and also often bugs
Paid
Paid for this and it didn’t work at all.
Great app
Works wonderful, many features and benefits. Almost perfect, needs pdf and print options on vitals, both individually and multiple visits. If there is a way to do this, please let me know and I will update my feedback!
Not syncing on my devices at all despite purchase without cloud.
I purchased the 17 dollar package which included syncing between devices. But it’s still not syncing at all . And there is no one to contact or complain . Disappointed.
Misleading
So every feature from simple notes to having documents for each patient requires a paid upgrade, so all you get here is a bait and switch
No synchronizing among multiple devices
You can not reach the data with the same account among multiple devices
Page setting
Please add header 6 cm and footer 2.5cm as templet as I have my own letterhead
Disappointing
Advertised cross device synchronization does not work
User interface is not friendly
And customer care does not exist
User interface is not friendly
And customer care does not exist
So many issues
I’ve purchased a full access subscription. However, it keeps asking me to upgrade, and I’m not getting full access. I’ve emailed with detailed information with pictures, but nothing has been fixed yet. No one picks up the phone when I call, no one replies me back for over a week when I email them. When they finally replied back and said the issue was fixed, it wasn’t fixed. I wouldn’t recommend this app to anyone.
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Response from developer
Hello, the issue is fixed in the newer version. Pls get the current version from the AppStore. If you still have the issue, pls contact us at support@drpad.us
Cannot delete Added clinic
Hi Team,
During addition of clinic, it didn’t give me any message that clinic has been created, so I tried number of times but now I can see multiple clinics under my clinic name.
Please do let me know how to remove them except one on the top 2018.....
Thanks
During addition of clinic, it didn’t give me any message that clinic has been created, so I tried number of times but now I can see multiple clinics under my clinic name.
Please do let me know how to remove them except one on the top 2018.....
Thanks
Response from developer
Thanks for the review. Please contact support@drpad.us with clinic details that you want to remove and provide your registered email .
Cannot see the data in my iPhone .
Am using an iPad. I cannot view my data when using iPhone . Please help .
Response from developer
Thanks for the review. If you signed up with different social network logins or custom login, please try with all of them. Login with different social network is considered as a different account. If you still have issue, please contact us at support@drpad.us with your registered email and more details.
