Worst App on my iPhone
This is honestly the only app on my phone that seems to get worse over time. When Drybar first launched, the app was terrific for years. But as the company has grown over the last several years, the app experience has steadily declined — and somehow feels worse now than it did at launch.
The location search functionality is especially frustrating and wildly inconsistent. For example, if I search “Newport Beach” locations, the app shows me ALL California locations — including Northern California salons that are 5–6 hours away — before showing nearby Southern California locations. Newport Beach is about an hour from me. It makes no sense.
Today, I simply tried to change the time of an appointment and, for the first time in forever, the app asked me to log in again. My login credentials didn’t work, so I reset my password. Then I kept getting error prompts saying I needed to add a number and special character — even though my password included both (@, !, and numbers). The app still wouldn’t accept it, and now I’m locked out completely.
At this point, the app is beyond frustrating. Drybar is too established of a brand for the user experience to be this consistently bad.
The location search functionality is especially frustrating and wildly inconsistent. For example, if I search “Newport Beach” locations, the app shows me ALL California locations — including Northern California salons that are 5–6 hours away — before showing nearby Southern California locations. Newport Beach is about an hour from me. It makes no sense.
Today, I simply tried to change the time of an appointment and, for the first time in forever, the app asked me to log in again. My login credentials didn’t work, so I reset my password. Then I kept getting error prompts saying I needed to add a number and special character — even though my password included both (@, !, and numbers). The app still wouldn’t accept it, and now I’m locked out completely.
At this point, the app is beyond frustrating. Drybar is too established of a brand for the user experience to be this consistently bad.
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Update is garbage
Loved the app until the update, now it’s useless. The font is unreasonably large and I can’t scroll down on the date to schedule a time. Now I have to call which is incredibly annoying compared to being able to use the app. Just FIX IT PLEASE before I give up on this business completely!
Update not working
Unable to scroll down and schedule appointments once date is selected. Font and pages are blown up 100 percent. Wish I could go back to old. Have to call now to schedule
They are always late
They always make you wait
Terrible scheduling app
You should be able to check dates at nearby locations without having to start a new search each time
