Needs an update
App no longer connects - cannot access NAS with it
Works great
Thought the app stopped working. Found out it was private relay blocking the video feeds. Works great.
Used to be ok
This used to be a create tool to remotely view cameras while away. But recently it has become unstable, long login times, unable to view camera content with stability issues, frippery connections, stuttering. Which is a real shame.
Not a great app
I am a fan of Synology but not if this app. Many times a camera’s image will freeze or there is a spinning wheel in the camera. The app should be smart enough to restart the connection to that camera. I think better thought needs to be put into this. Contact me and I can help test it. Look forward to your reply.
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Decent app
Decent app with basic functionalities. I wish it would support Face ID to provide a quick access and better user experience. I noticed that when a session is opened via WiFi, if you try to access the app again via another connection (LTE, 5G etc…), you need to open a new session.
Poorly designed app
Web app drops can’t connect remotely, then have to travel to site to enable quick connect. Poorly designed app.
OK but needs a few tweaks
Reasonable app. Does most things. One annoyance though is the login regularly fails when connected to a VPN. I have to disconnect from the and force kill to be able to logo again. Push notifications aren’t affected.
Nice little cam app
This is a nice little app for my two security cams (TP-Link). Suggestion - It would be great if you could pop a camera out into PiP (Picture in Picture) on the iPad .
Good app with some cool features
Like the app but I wish there was a way to set notification sound separately and have it custom.
Pinch zoom quality terrible
Not sure what you done but when I select a 4K quality stream and try to zoom in the quality is terrible compared to doing it on a pc. I can’t see details any more but I know they see these on my surveillance station. Kinda defeats the point in having a mobile app if you put such a terrible software zoom in that I can see much.
Can you PLEASE make this open source and we will all fix it.
Can you PLEASE make this open source and we will all fix it.
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Super buggy
This thing is just plain bad. More often than not after dragging the time slider to go back in time it will lose audio; only way to get it back is to quit and restart, but then you’re back at live so that means it’s pretty hit and miss to listen to audio from the past at all. Going back in time produces wildly long delays before video starts playing. Why does Synology not care enough to fix this thing?
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Response from developer
Dear User, we apologize for the inconvenience. We can help you if you submit a support ticket so our development team can help to resolve the issue? Simply open DS cam and hit "Setting>Contact support" or go to https://sy.to/support2svs. Once you open a ticket, you may paste the ticket number here for us to ensure the issue has been resolved.
No downloading video
App is a bit slow and clunky. Parts are downright broken; it keeps telling me to give it access to my photo library in order to download video (it already has write access to the library).
It’s not great
It’s slow, buggy, and the app doesn't have critical alerts, but seems to work well enough otherwise. I get notifications that I need to update the app for encryption but I’m on the latest version. It records and sends me notifications, so it has the basics covered.
Works great
I can completely control my camera recordings and easily toggle through events
Läuft gut auf meinem IPhone
Ich nutze die App seit ca. 3 Jahren und hatte noch nie ein Problem. Habe aktuell die Version 5.12.0. nutze aktuell 5 Kameras.
Regular app crashing.
App regularly crashes. Randomly. Irritates me. On many iOS devices.
Please can you improve the stability of the app. Fees are charged for camera licences so I expect this to work.
Please can you improve the stability of the app. Fees are charged for camera licences so I expect this to work.
Absolutely horrible.
Barely works on iPhone 13, iPhone 12 or iPad 10. Crashes frequently. Cannot scroll back in timeline without endless hang or crash. Event viewer works approx 4% of the time. Can’t believe this is what they offer.
I thought this was great
This was great. I put in one POE camera successfully in my backyard so I decided to buy two more for my front yard and my front door. But upon attempting to add the third camera, I was prompted to pay for a license, but when you go to purchase the license, it just says out of stock so now my third camera is completely useless to me. I am now stuck trying to locate a open source program.
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Struggling with Remote Access
Generally speaking I really like the app and live view works fine but I have had ongoing issues with trying to access recordings from notifications even on my home network.
Almost Perfect
Using the app with the new C400 cam. Only thing I really need in the app before I switch all my cams to Synology is live scrubbing on the timeline. When scrubbing back and forward it doesn’t show previews and only starts playing when stopping scrubbing. Please add this feature.
