DS file User Reviews

What users say

Top reviews

Decent but needs update

Performs its functions adequately if temperamental occasionally. Need to add viewing webp format files.

Keeps crashing on iPad mini 6

Constantly crashing on iPad mini 6. Every time I open it. Unusable. Was great.

Audio Player Needs to Display the File Name!

Please have the audio player show the file name being played. I use the player to play a series of language learning audio files. As one is played, the player will automatically play the next file, which is great. The problem is that since the file name is not displayed, I NEVER know the file I’m in or that I’ve stopped at to continue next time. This is the only player in the WORLD that does not display the file being played!! Who does this sort of thing?
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A lot of videos do not load

Terrible experience watching videos on iPhone

Simple fantastic app

Simple design principle that you see across all their apps. Nothing fancy but does exactly what you need. Over complication in design often leads to a poor user experience which is avoided through simplicity here. Use it everyday.

Photos meta data

Please allow meta data of photos( date and location) to be stored and displayed.

DS file does not work

This app needs version 2.0. It does not work. It opens but says there are connection issues when selecting any folder.

Typical Synology Turkey

Cannot even download the files to your iPad properly without burying them in a sandbox to which you have very little access.

No share menu… No usability… Just like everything else and starts and abandoned without development.

This matches the poor UI in the psychology web interface beautifully… App manage it… Just not this one… Which is supposed to be designed for just this purpose!
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Update to fix issues

A good app but please fix issues with file uploads. 1) uploads from iOS share menu should work 2) allow multiple file uploads from the share menu

Slow to download or play large files (ie. video)

It is ok to view files but transferring data does not work on large files. There is no background download or any progress status to indicate if a file is downloading or not. I do not recommend it.

Slow

The app is painfully slow. Just logging in takes close to a minute on local WiFi. Rarely gets updates.

Bugs with the select all feature and old UI

While the app works most of the time I have some gripes. When you do a search/filter on iPhones there is no select all button. And on iPadOS if I try to select all after filtering the filter is instantly lost and it puts me back on the screen prior to filtering. It’s really annoying. Also when I select all after selecting the first item, usually the bottom most file gets obscured by the UI. It’s quite annoying. Lastly, the UI is old like over 10 years old as I looked up old videos and the ui hasn’t changed in over 10 years. I couldn’t find older videos from 2011, but I suspect it hasn’t changed since its release.
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Can no longer use “select”

Latest update (3 weeks ago!) broke the ability to select files for moving for other functions. Such a major bug should not be left weeks unfixed.

Not as it was

Unfortunately after updating I now can’t use the select option for multiple delete because as soon as I click select the app crashes..I’m on the latest iOS and I’ve re installed the app a few times

File select broken on ios26

App needs an update. Tapping on ‘select’ while browsing files in a folder causes the app to immediately crash. I’m not able to download files now from my NAS to my iPad or iPhone.

Awful

Recent update means when you press select it crashes. When you search file name then go to press select when it actually used to work, then it back out of the search making it harder to actually select searched bulk folders to delete. Synology needs to step their file manager app up cause it’s a joke.
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September 2025 update fail

Update has made the app unusable. Can’t multi select without the app crashing. Well done developers.

Crash on multiple select with new version on iPad

The latest version crashes on attempting to select multiple items on iPadOS 18

Last update made it buggy

Latest update has created unnecessary padding up the top, and issues with selecting files. Hitting menu then select causes the app to crash. Selecting the three dots to the right of a file is hit and miss. Sometimes the menu pops up, other times it pops up blank.

you broke it !

update to ui has unwanted elements, but importantly pressing select to choose multiple files crashes the app.

was it even tested?