DS finder User Reviews

Customer Experience

Positive experience26.0% of reviews
Neutral17.9% of reviews
Negative experience56.1% of reviews

~ Based on 123 written reviews from the US App Store.

What users say

Is DS finder Safe?

DS finder has mixed safety signals based on user ratings. AppsHunter Safety Score for DS finder is 55/100.

This assessment is based on 122 user ratings, with an App Store average of 2.6/5.

Safety Analysis

30.3% of ratings point to a safe experience
13.9% of ratings suggest some concerns
55.7% of ratings point to a risky experience

~ Based on 122 App Store ratings for DS finder.

Is DS finder Legit?

DS finder appears to be a legitimate app. AppsHunter Legitimacy Score for DS finder is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Unusable

Login authentication is broken

Please Add More Stats

Good that it shows storage and allows you to power and reboot the NAS. However please add things like cpu, ram, nic, temp to the main app screen.

Reasonable management

This app works well for the most part. A little odd to clear notifications. Switching between NAS drives can be annoying as you have to re-sign in. Also would be really nice to see logs. Especially sign in logs. If you suspect dodge behaviour. Even firewall rules. More management of NAS capabilities rather than just device info.
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Server unreachable using ddns

Although clearly connected to the nas, the nagging on screen message “server unreachable. WOL” remains on screen. Does this not work with ddns?

Doesn’t always work

When I try to connect it says”400 Bad Request

The plain HTTP request was sent to HTTPS port
nginx”

Not worth using

This app does not stay connected and reports false positives all the time

Awful setup

What a garbage setup experience. Failures errors, password set incorrectly. Have to wipe everything and start over. Awful.

Whyyyy

THREE DAYS to set up a back up system. The synology wizards don’t work with Safari. Even ChatGPT was stumped. All of the registration “upselling” is infuriating and confuses the password manager. The set up windows don’t scale themselves. You have to maximize and/or search for essential check boxes, if they exist. It’s ridiculous. Now that it’s finally working — time will tell — I’m just frustrated and angry for giving synology my business. We had a trouble-free Apple Time Capsule for 15+ years. This is idiotic.
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1 star until bring back DS video

1 star until bring back DS video

Can't Connect

The DS finder app does not find DS224+ on the network. It found the device once. Trusted certificates are listed in the app. Unfortunately, the app no longer detects the device amd I am taken to an error page. The app is useless.

You know it's bad

When it's not doing anything it's supposed to do.

Broken - Doesnt support 2FA

Synology is encouraging users to enable two factor authentication however, this app does not support it so once two factor authentication is enabled and the user tries to sign into their Synology account, it will throw a cryptic error. This renders the app fundamentally broken unless you are on the same network as the device you are trying to manage.
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Forgets devices

Every time I need to use this, it’s been upgraded and forgotten all configured devices, which then have to be set up all over again.

Unsupported device problem

Why? wHy? whY????

갑자기 관리자 계정을 보호시켜버리고 ㅋㅋㅋ
새로 등록한 기기를 너는 왜 신뢰할 수 없다는 것이냐
이럴꺼면 앱스토어에서 이 앱은 내려야하는거 아닌가??????

不支持IPv6

不支持IPv6加端口的方式连接,自家的Drive却可以连接

2FA doesn’t work. Just spins

I used to use this to access my parents Synology box via quickconnect. Now half the time DS Finder fails to get the request for verification or just spins when you grant it.

Why sign in via browser?

Experience is getting worse and worse with every update. Why on Earth did you remove built-in sign-in?

Instacrashes on my iPhone, works on iPad

I can’t run the app on my phone, the app splash screen opens and then the app crashes to iOS main screen. The app seems to run ok on my iPad.

Crazy

Wake on Lan is totally broken. You can only log off and remove to try and manage another NAS. However if its off line there is no way to WoL!

No dark mode

I would have given this app better rating, but no dark mode.