DS photo User Reviews

Customer Experience

Positive experience21.6% of reviews
Neutral17.0% of reviews
Negative experience61.4% of reviews

~ Based on 176 written reviews from the US App Store.

What users say

Is DS photo Safe?

DS photo does not appear safe based on available data. AppsHunter Safety Score for DS photo is 48/100.

This assessment is based on 122 user ratings, with an App Store average of 2.2/5.

Safety Analysis

24.6% of ratings point to a safe experience
10.7% of ratings suggest some concerns
64.8% of ratings point to a risky experience

~ Based on 122 App Store ratings for DS photo.

Is DS photo Legit?

DS photo appears to be a legitimate app. AppsHunter Legitimacy Score for DS photo is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No longer supported

Not sure why this app is still available - it hasn’t been updated in years and no longer functions. I can’t log in, view downloaded photos, or upload new photos. Controls (e.g. the back button) are blocked by newer iOS control overlays. Ds file serves my needs well, but does not have as smooth of a photo integration.
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Why have it if you’re not keeping it working

Cannot login to the photo app. Same username and password work fine in the web interface. Seriously, just take the app down if it’s intentionally unusable.

Delete it

It is wasting your time to download it and your memory to install.

No longer able to sign in

Everything up to date and the app will no longer connect to the server. The other DS apps work fine, but this one refuses to connect. Waste of time.

Afful and required

Can’t access photos through a browser anymore. And can’t log on not the photos app because it says can’t contact the sinilogy disk station. Usesless now

More usable if able to save albums to camera roll

Although great at viewing photos and sharing with family members. It would be nice if the app can support saving multiple photos or an album to the camera roll. I’m not sure if it retains metadata of the photos this way, if not it should be kept.

Very basic

Very basic apps from a manufacturer. It doesn’t even support parallel uploads of images over local network.
Can’t add security to server application. It just running bare security.

Backup feature has issues

Seriously, if you have any images downloaded that happen to be .webp format you’re not going to get any photo backing up done. It will get to one of those and just stop at “preparing” for the rest of eternity until you find the image and manually delete it.

Unable to login

Sitting on the same Wi-Fi the NAS is on and login immediately fails.

Stupid app

I can connect using windows pc but cannot connect using DS photo app. Waste of time 😱😡

Was a great app

This app used to be the perfect way for me to view my photos on Apple TV, but is no longer supported/available. Lost one of the best features of my NAS!

Get stuck on missing files

I was offline when I downloaded a .webp file. I was away from home and therefore it never uploaded the webp file via photo backup. Before I got home the was deleted but when I got home the photo backup was stuck looping on the webp file instead of flagging it as an error and continuing with other file uploading. Fix this major bug. Only way to clear bug was to restart all downloading again.
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Webp 확장자만 만나면 멈추던데 언제쯤 가능한가요.

백그라운드 무한 대기라던지 webp확장자라던지 이 두개 문제는 아직도 여전하네요.

Desperate for an update… ignored

Over 3 years waiting for an update says about all you can say. We have this app on all of our iphones and continue to use it to transfer family photos to our synology server for archive and processing in photo station… but it is fair to question if this app is truly still supported after 3 years.

Most of the problems are well-documented in other comments, and they continue to grow and be ignored.

My main annoyance is the looping bug on WEBP photos. WEBP is growing more popular by the day as a photo format but Synology continues to ignore it. Every time we are updating photos to the server we must delete any WEBP format photos from the phone to allow updating to successfully complete. This bug has been known for years. Ignored.

The Moments experiment has mostly been a failure. It is time for Synology to update these more stable and useful older programs.
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App doesn’t allow any login …

Can’t login with same credentials used on other apps … permissions are all checked, recheck, redone and …well…a failed app or inadequate instructions

Not working any more?

I have no idea what I’m supposed to do to get access to my albums on Synology.
Used to be perfect.

Please update for the iPad mini 6

Works well enough but the last update was 3 years ago! Could do with a bit of a look and feel update to make things a little more modern. My big ask would be to support the screen ratio of the 6th gen iPad mini as at the moment there are black bars at the top and bottom.

Doesn’t Upload in Background

It doesn’t upload in the background. Zero part of me wants to just have the app open with my screen on watching it upload one by one. Please fix this. Is it really that hard?

Not working on IOS

Works on 3 of my android devices, but will not sign in on my iPad. Other Synology apps on my iPad will sign in to my Synology server using the same login credentials, but not this one.

Wasted some of my time..

I had ds photo,file, and video all working at one point. After a while I came back to backup my photos on the iPhone and the app will not allow me to login. I changed nothing.. ok, then I went to file app and it gave me an option to backup photos. It does nothing.. I am realizing the apps seem broken. Disappointed, Synology please keep apps updated…
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