DS Voyager Controller User Reviews

Name: DS Voyager Controller
Rating: 2.5 (8 reviews)

DS Voyager Controller

Digital Sputnik Lighting OU

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience12.5% of reviews

Neutral12.5% of reviews

Negative experience75.0% of reviews

~ Based on 16 written reviews from the US App Store.

Is DS Voyager Controller Safe?

Not enough ratings yet to assess DS Voyager Controller.

Is DS Voyager Controller Legit?

DS Voyager Controller is no longer available in the App Store. AppsHunter Legitimacy Score for DS Voyager Controller is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Most Recent Highest Rated Lowest Rated

Works well now! Do NOT use Bluetooth! WiFi only

Ok so yes there’s a lot of negative reviews. However they are all old and Mostly to do with app issues. I’m here to tell you that I’ve figured out and solved these issues! (As of Sep. 2023) Bluetooth should NEVER be used to connect these lights. Only using WiFi gives you a stable connection and no real issues. Bluetooth interferes and kicks you off randomly and messes with WiFi connection. I’ve had repeated success and now can trust these lights for use. The voyager app (iOS) needs to be freshly installed and when it asks to use Bluetooth you deny it! Do not use these lights via Bluetooth! Only use via WiFi and you’ll have a solid reliable connection. Set one of your lights in “router” mode by holding side button till indicator goes BLUE. Set your other lights as “client” do same thing but set to color GREEN. Now connect your iOS device to the WiFi that the “router” tube makes and enter the default password (dsputnik) launch your app. Deny all Bluetooth attempts. Add new lights, and wait for them all to pop up. It might take a min depending on how many. Select add all and boom you’re done. This has been tested over a few iOS devices running older and newer iOS and it’s working smoothly. Yes these had many issues when they came out, but they work really well now. Pixel mapping works very easily. You must highlight and select your lights in the app to then set FX. The FX panel doesn’t show up unless the lights are selected. This is another issue people thought pixel mapping didn’t work, when in fact it does, it just won’t show up unless you select the tubes first and then find the tabs. I haven’t tried it yet, but apparently these lights also work well via desktop app for Windows and Mac. Don’t give up on these. They DO work and are stable once you follow these steps! You can also use regular home WiFi routers to connect all the lights too. This works for extending range and making a strong signal . Enjoy these lights again!

Joseph Rhodes

3 years ago

Control ds1?

Works well / better now.

Any way to integrate the DS1s and possibly other DMX lights to control from the same UI?

Share47

4 years ago

Response from developer

Hello, those are great ideas! Thank you for your valuable feedback. In our latest update, we have implemented "undo" button for alignment that fixes your issues! We will definitely implement other suggestions in the next updates. Thank you!

Not very effective

It’s really disappointing how ineffective this app is especially at the cost of the lights. I want this to work, i want to champion for this company because the lights are incredible. But the app doesn’t connect well after a few months.

jamiegraceh

4 years ago

Worked for a bit, but certainly doesn’t anymore

Was initially impressed by how easy it was to set up lights using their software. It was rough around the edges but it worked.
After only a month I can no longer connect to either of my voyagers, even with factory resets and asking support. One of them appears to have failed a firmware update, and now the top 3rd of it is stuck on one color, or will flash or spike.

No method of troubleshooting problems, and no method of contacting support within the application. Best steer clear.

funny haha stinky cheese man

5 years ago

Will NOT connect to my other Voyagers (UPDATED!)

UPDATE 1/5/21:
I originally gave this app 1 star because it was one of the most frustrating apps to use to control this lamp.
But.
The recent updates have greatly improved the user experience. Easier to connect. Much more responsive and no crashes. I’m a little disappointed that it took the developers over a year to respond back to me. Maybe they can work on that too?
But overall the new app makes working with these lights much more manageable. I’ll now update my testing to 3.5 stars. It’ll show only 3 though. Thanks.
Back to my original review below.

So after trying 10 times to connect one Voyager to another by setting one to master and hoping the others connect after I press the side WiFi button, they simply will not. Yes I’ve watched the video and no it doesn’t work even after following their video to a T. I’ve contacted DS and all I get it “Have you watched the video?” Yes! I have. And your lights and app do not work as advertised!

C. R. 213

6 years ago

Response from developer

Thank you for trying our new version and staying with us! We will improve our responsiveness from now on, do not hesitate to talk to us in need.

Absolute Garbage

I would give this zero stars if I could. I can’t say enough bad things about this company, these light and this god awful app. So many of us patiently waited a year longer than their originally stated delivery date. During that time, I feel many other companies surpassed DS. They’ve not seemed to make any effort in updating their app to a version that actually works. I have the latest version on a phone that’s 3 months old and it constantly crashes, won’t connect to the lights, freezes up, you name it, does everything except work. These lights have become the laughing stock of the industry. I’ve finally had enough and will be selling (or giving away) my set.

C-130

6 years ago

Response from developer

Hello, sorry to hear about the poor experience with our company. I would really like to solve these issues and help you. Contact us here: info@digitalsputnik.com In case you still have our lights, the latest release new features that sure make the app more user-friendly!

Stuck.

Having a hard time figuring the app out unfortunately. I’m sure it works if you know how but the learning curve is to steep and haven’t found any tutorials that simplify either. I have 8 nice white lights I use to daily light my kitchen. Would be fun to use them on set though.

Skitatare

7 years ago

Response from developer

Hello, thank you for your feedback! We definitely have improved in latest updates and our support pages. I hope you find it more user-friendly. If you are having issues, please contact us: info@digitalsputnik.com

so disappointed

I have to go into my WiFi networks on my phone and connect to each light separately, go back into the app, set the color or effect, then go back into WiFi and connect to a different light, go back into the app, so on and so forth. This makes it impossible to set an effect across multiple lights in a row. Regretting buying 8 of these lights. Can't possibly use these on a professional set, as it would just slow my whole day down. Will you ever fix the app? Are you listening to your users? Embarrassing.

Itechguy

7 years ago

Response from developer

Hello, thank you for your valuable feedback! There are two ways to connect these lamps: 1) Change one lamp to router mode and other 7 to client mode. When you connect to the master lamps network, all of these lights will appear. 2) Find them in the app through BLE and connect to an external router. I hope this helps! If you have more questions, do not hesitate to contact us info@digitalsputnik.com

Frustrating

I’m trying, god I’m trying REALLY hard to like and use this app. I’ve looked for support everywhere online but every video seems to have a different version of the app and I cannot find any support for this version. I’ve tried on different devices and nothing works, this app is incredibly frustrating to use. It’s to the point that every thing digital Sputnik has shown for this light has been false advertising. I would love for them to change my mind.

Jay176546

7 years ago

Response from developer

Hello, sorry to hear about the bad user experience. We have definitely created better tutorials and adapted our webpage for more pleasant experience. For more info please contact us info@digitasputnik.com and we will help you!

Fix it!!

Digital Sputnik, are you listening??? This app is complete crap. In theory it’s great. In practice, it just doesn’t work. I’m a working DP and this is just not acceptable for professional gear. The lights are great. Output could be better, but I bought a few for shooting car interiors where output should be fine, with the idea I’d buy more if they were good. But without a functional app, you have rendered good lights practically useless. App crashes when I try to detect lamps, it takes 2, 3, sometimes 4 attempts to make simple adjustments. Instruction and support is practically nonexistent. So you’re costing yourselves more business until you fix this app... unless you’ve decided to dead end and discontinue these lights, FIX IT PLEASE!!!

farstucker

7 years ago

Response from developer

Hello, thank you for your valuable feedback and we're sorry about the poor experience. We definitely have improved these things in the latest updates, I hope you find it more user-friendly. If you are having issues, please contact us: info@digitalsputnik.com

App Crashes, Completely Useless

This is ridiculous, I was only able to use this light correctly once and even then the time lag for color adjustment was so long I thought something was wrong. Now I can’t even do that. App crashes every time I try to detect the lamp. Was hoping to use this for a fun upcoming shoot this week but unless I can get creative and crafty about adding some color in this white light tube, it’s useless.

Sleepisnice

7 years ago

Response from developer

Hello, sorry to hear about the bad user experience.The latest release has the new feature that fixes your problem: Color changes are rendered in the Voyagers, letting you adapt the effects instantaneously. For more info please contact us info@digitasputnik.com and we will help you!

Very unstable

Constantly crashes. The interface is not intuitive and hard to navigate. Apps needs to be redesigned before considering bringing onto a working film set. Disappointed on many levels.

No Hate, pure honesty

7 years ago

Response from developer

Hello, we're sorry about the poor experience and welcome your comments: info@digitalsputnik.com. We will definitely improve these things in the next updates.

Complete Crap

Well after waiting 2 or 3 years to receive this light, I managed to find this app without any help from DS. They basically included a thank you card in the package (the Manual is online).

After reAding the manual I did get the light to connect but I can’t seem to change the color, intensity or do anything with this app that otherwise crashes constantly. They’re providing lights for major motion pictures and they produce this? Something isn’t adding up.

Slickmase

7 years ago

Response from developer

Hello, thank you for your valuable feedback! We definitely have improved the software in the latest updates, also created more user-friendly webpage. I hope you find this useful, for more questions do not hesitate to ask info@digitalsputnik.com

Fixtures are awesome, app is trash

This thing crashes 5 times on me on first use
It’s very difficult to paint colors on the fixture
All of the UI is completely non-standard
It prioritizs display of the lighting area canvas over usability of the actual lighting tools

Lexor Pontificus

7 years ago

Response from developer

Thank you for your valuable feedback! We have improved these things in the latest update. For other problems or suggestions, we welcome your comments: info@digitalsputnik.com

Useless.

There’s no way to set the ssid anymore. Fantastic. Now I can’t set a master.

abirchett

7 years ago

Response from developer

We're sorry about the poor experience and welcome your comments: info@digitalsputnik.com. Have you tried our latest update?

Needs a revamp

I’m an early adopter of the Digital Sputnik Voyagers. This app needs to be reworked and made more efficient. I’m not sure if it’s the limitations of using WiFi to connect the device to your phone, but it’s very unstable.
The time it takes to make simple adjustments to color and intensity takes far too long. Before I can use these in a high paced lighting situation where on the fly adjustments are required, it needs to be more fluid and snappier. Trying to use the highly promoted photo feature to detect your lights in a given space, is sure fire way to crash the app. For these impressive lights to work in a professional setting, the app needs to be made easier to use and more reliable.

strack94

7 years ago

Response from developer

Hello, thank you for your valuable feedback! We definitely have improved these things in latest updates, I hope you find it more user-friendly. If you are having issues, please contact us: info@digitalsputnik.com