Доволен съм
Ползвам ОББ от 7 години и ДСК от 2 години. Еми, ДСК са по-добри, според мене. Какво да ви кажа? Много съм доволен от тях!
Response from developer
Благодарим 💚
Average
You want to transfer funds - when you start typing the amount, the screen moves and you no longer see the amount you are typing. Do they test the apps before launching them? Seems like a very basic thing you must get right for a banking app.
Update to my previous review
The App works excellent now! I have NO complaints. Thanks to the developers!
Response from developer
We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.
Force update broken
Force update flow is broken - it requires an update but in the App Store I’m on there is no new update.
Unreliable
Very unreliable app! On every login it asks for ID face scan and takes minutes for approval. I have activated face recognition but this app use it only once and afterwards every login starts from the beginning. The worst bank app ever!
Response from developer
We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.
Unreliable
Very unreliable app! I hope they keep the other one longer! I've been waiting for 3 days for reply why it doesn't work! Very bad app support!
Response from developer
We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.
ali sali hasan
best
Няма достъп до сметките
Супер често особено в диапозона от 22 до 6 все още няма достъп до наличностите в сметките.
Response from developer
Съжаляваме за затруднението. Ще проверим защо се получава така и ще се постараем да го отстраним.
Cash back points disappeared
After the last update today, the cash back points disappeared from the app.
Response from developer
Hi! Expect them to come back on the 12th with the next release :)
Useless app
The capability of the app is very limited, I would say useless.
Response from developer
We will be more than happy to hear what you are missing in DSK Mobile - please do share at: customer.experience@dskbank.bg
Не получавам код
Английски номер. Не идва код. Как да продължа?
Can’t register
Can’t even register - won’t submit the code to my mobile phone, so I can’t go beyond the verification stage.
DSK mobile
The app is ok but it took nearly two months to be downloaded due to a savings account that was there all the time. It had to be closed in order to download as it didn’t recognise me, when my details were entered, no explanation on that at all!
Finally when I managed to log in it doesn’t have as many functions as the “DSK smart” which is a shame! Why change something when it’s not broken for the worst! All the DSK staff had no idea what to do about it in four branches so I suggest that you train your staff before releasing something new!
Finally when I managed to log in it doesn’t have as many functions as the “DSK smart” which is a shame! Why change something when it’s not broken for the worst! All the DSK staff had no idea what to do about it in four branches so I suggest that you train your staff before releasing something new!
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Не мага да създам парола
След като минава всички проверки и потвърждения всичко спира на последния стадий- създай парола..?!?
Не съм особено учуден …
Не съм особено учуден …
Шаблон на плащания
При създаването на шаблон за превод, не може да се запази “основание за плащане”, сума и т.н. В предишното приложение това бе възможно и много удобно за често повтарящи се плащания.
Old app felt better
Why talking about removing the old app when the new one doesn’t have half the functionalities and information (yet I hope so)?
I couldn’t see the status of a transfer from the new app and had to go back to the old app to see it.
In the old app when you were trying to transfer money between your savings account and checking account it was easier because there were only these two options, at least do some preselection in the new app and maybe on click of the arrow switch the options.
When are we going to see
modern features like being able to see who is the merchant and what’s their category, e.g. transport - such info is missing sometimes, e.g. for public transport
There was a useful Home Screen widget showing quick balance, I used and miss that too.
I don’t find the new UX better - I need to do more clicks to do the work I was doing previously.
The good things are that now we don’t rely as much on passwords and codes
I couldn’t see the status of a transfer from the new app and had to go back to the old app to see it.
In the old app when you were trying to transfer money between your savings account and checking account it was easier because there were only these two options, at least do some preselection in the new app and maybe on click of the arrow switch the options.
When are we going to see
modern features like being able to see who is the merchant and what’s their category, e.g. transport - such info is missing sometimes, e.g. for public transport
There was a useful Home Screen widget showing quick balance, I used and miss that too.
I don’t find the new UX better - I need to do more clicks to do the work I was doing previously.
The good things are that now we don’t rely as much on passwords and codes
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Good tool for everyday life
4* because old version had more options
Рени
Отличници
Much better than before
Much better than the previous application, huge improvement in many directions. The reason for 4 stars instead of 5 is that it’s still a bit buggy and can have problems loading especially outside of working hours. If those issues are fixed - deserves 5/5!
Не работи с чуждестранни номера
Опитах се да активирам приложението, но не получавам смс код на английския ми номер, който до сега ползвам успешно с предишното приложение и ДСК директ.
