DSK Mobile appears to be a legitimate app. The AppsHunter Legitimacy Score for DSK Mobile is 95 out of 100 points across 7 verification signals from App Store and developer data.

DSK Mobile User Reviews

Name: DSK Mobile
Rating: 4.7 (519 reviews)

DSK Mobile

DSK Bank PLC

💰 Finance

Customer Experience

Positive experience26.7% of reviews

Neutral5.6% of reviews

Negative experience67.8% of reviews

~ Based on 90 written reviews from the US App Store.

What users say

Summarized from real user reviews of DSK Mobile. Based on 519 reviews and a 4.7/5 average, it highlights the 6 positives and 13 negatives reviewers mention most about this Finance app.

Positive things

👍Intuitive and easy-to-use interface
🎨Modern and visually appealing design
💳Direct bill payment functionality
🔐Enhanced security with biometric authentication
📱Sleek visual appearance
✅Improved user experience compared to some aspects of old app

Negative things

🐛Frequent crashes and freezing issues
⏱️Slow login and loading times
🔌Poor server connectivity, especially abroad
📵Does not work with mobile data for some users
🚫Single device activation limitation
🌍No support for foreign phone numbers and non-Bulgarian citizens
⚠️Excessive advertising taking up screen space
🔄Requires repeated authentication on each login
📊Missing transaction filtering and history features
🎯Reduced functionality compared to DSK Smart
🔐Mandatory selfie/photo verification concerns
⚡Unreliable face recognition implementation
🚨Accessibility issues for disabled users

Is DSK Mobile Safe?

DSK Mobile appears safe based on user ratings. AppsHunter Safety Score for DSK Mobile is 93/100.

This assessment is based on 519 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.9% of ratings point to a safe experience

2.3% of ratings suggest some concerns

4.8% of ratings point to a risky experience

~ Based on 519 App Store ratings for DSK Mobile.

Is DSK Mobile Legit?

DSK Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for DSK Mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

8 yrs customer

I have opened my DSK account 8 years ago. Always very satisfied 🫶 Thank you 🫶

Sharkov Design Studio, LLC

a month ago

Response from developer

Thank you 💚

Профила, кога?

Не мога да си използвам акаунта, който е новосъздаден, защото не ми се активира избора на профил, съответно няма и възможност да я поълня!

Balivo

2 months ago

Response from developer

Здравей! 💚 Съжаляваме за затруднението. Пиши ни на лично съобщение с двете си имена и телефон за връзка, за да проверим случая и да съдействаме.

App not working

For the past few days, i cannot access my mobile banking. The app is stuck on loading my screen, yesterday i waited approximately 3-5min for it to load and open, but today it just says “error” at some point and just doesn’t work.

aniina10

2 months ago

Response from developer

Hello! 💚 We're sorry for the inconvenience. We understand how frustrating it is when you can't access your mobile banking. Please send us a private message with your full name, phone number, the model of your device, and the version of your operating system. We'll check the issue and do our best to assist you as quickly as possible.

Excellent

I had a rough beginning with this App but now I am a happy customer. It gives me full control to change my card's limits in a flash with immediate adjustments! I believe this App is very reliable and well developed!

VestaD

2 months ago

Response from developer

Thank you so much for your kind words! 💚 We're happy to hear that your experience with DSK Mobile has improved and that you're enjoying the app. Knowing that features like instant card limit management help you stay in control means a lot to us. Thank you for being with us!

Супер ненадеждно

Работи когато е на кеф и яко такси - револют за бизнес и да ви затварят всичките

Ok00019

3 months ago

Доволен съм

Ползвам ОББ от 7 години и ДСК от 2 години. Еми, ДСК са по-добри, според мене. Какво да ви кажа? Много съм доволен от тях!

Vracheff

3 months ago

Response from developer

Благодарим 💚

Average

You want to transfer funds - when you start typing the amount, the screen moves and you no longer see the amount you are typing. Do they test the apps before launching them? Seems like a very basic thing you must get right for a banking app.

qvorum

4 months ago

Update to my previous review

The App works excellent now! I have NO complaints. Thanks to the developers!

VestaD

4 months ago

Response from developer

We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.

Force update broken

Force update flow is broken - it requires an update but in the App Store I’m on there is no new update.

nick.genov

5 months ago

Unreliable

Very unreliable app! On every login it asks for ID face scan and takes minutes for approval. I have activated face recognition but this app use it only once and afterwards every login starts from the beginning. The worst bank app ever!

VestaD

6 months ago

Response from developer

We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.

Unreliable

Very unreliable app! I hope they keep the other one longer! I've been waiting for 3 days for reply why it doesn't work! Very bad app support!

VestaD

8 months ago

Response from developer

We're so sorry for the troubles. If you need any further support, you can always chat with us on our website - there one of our consultants can help you with your issues.

ali sali hasan

best

ali sali cesur

9 months ago

Няма достъп до сметките

Супер често особено в диапозона от 22 до 6 все още няма достъп до наличностите в сметките.

ywbebrudkqnsbd

10 months ago

Response from developer

Съжаляваме за затруднението. Ще проверим защо се получава така и ще се постараем да го отстраним.

Cash back points disappeared

After the last update today, the cash back points disappeared from the app.

That’s enough 123

10 months ago

Response from developer

Hi! Expect them to come back on the 12th with the next release :)

Useless app

The capability of the app is very limited, I would say useless.

pandovnikolay1977

a year ago

Response from developer

We will be more than happy to hear what you are missing in DSK Mobile - please do share at: customer.experience@dskbank.bg

Не получавам код

Английски номер. Не идва код. Как да продължа?

Tina1968g

a year ago

Can’t register

Can’t even register - won’t submit the code to my mobile phone, so I can’t go beyond the verification stage.

Rincerwind

a year ago

DSK mobile

The app is ok but it took nearly two months to be downloaded due to a savings account that was there all the time. It had to be closed in order to download as it didn’t recognise me, when my details were entered, no explanation on that at all!
Finally when I managed to log in it doesn’t have as many functions as the “DSK smart” which is a shame! Why change something when it’s not broken for the worst! All the DSK staff had no idea what to do about it in four branches so I suggest that you train your staff before releasing something new!

Billie M Brooks

a year ago

Не мага да създам парола

След като минава всички проверки и потвърждения всичко спира на последния стадий- създай парола..?!?
Не съм особено учуден …

Lidka9

a year ago

Шаблон на плащания

При създаването на шаблон за превод, не може да се запази “основание за плащане”, сума и т.н. В предишното приложение това бе възможно и много удобно за често повтарящи се плащания.

Vonik799