DSLoad Station User Reviews

What users say

Top reviews

Спасибо!

Отличное приложение, пользуюсь больше года.

Response from developer

Thank you so much for this feedback and your support 🙏 Thomas

Good

Good

Users beware!!! free is a trial version with limited features.

This app is not free. It downloads on your phone with limited functionality while it prompts to pay as soon as it is downloaded. Without stating clearly that it will start with limited functionality unless you pay for the subscription or just buy the app.
This is morally wrong and should not be allowed to happen especially since this app is only a front end for the Synology NAS the user owns at their home.

You will see a developer response that say something like “we are sorry you had this experience but we have to make money” which is very sneaky way of avoiding the core issue of this review. “Don’t hide the fact that this is a paid app that runs as a trial version when downloaded as free one.
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Response from developer

Thank you for your feedback. DSLoad is fully usable without a subscription. The free version includes all core download management features, while only a few advanced features are reserved for Pro users. The subscription helps fund ongoing development, maintenance, and support. After more than 4 years of continuous updates, the app has reached its current level of quality thanks to users who choose to support the project. Of course, if the app does not meet your expectations, you can always use DSM’s web interface directly on your NAS. What I disagree with is the idea that this is “just a front-end.” Building, maintaining, updating, and supporting a polished native app over several years requires significant work and commitment, and I believe that effort deserves to be recognized. I hope you will reconsider the service in the future. Thomas

Failing search and disconnects

Search hasn’t worked for several months with no feedback after reporting the issue.

App disconnects very quickly compared to official DS apps which stay connected even when leaving the app briefly.

Downloader

Works great with synology nas, better than original DSget 👍

So great

Unexpectedly, fantastic.

Excellent

Works perfectly as intended

평가 좀 그만 물어보세요.

한번 했으면 됐지 왜 매번 앱 동작 시킬때마다 물어보는건지 모르겠네요.

Response from developer

Hello Yoon, Please don’t hesitate to contact me (contact@dsload.app) and I’m sure we will figure it out! Sorry for the inconvenience, Thomas.

Жадные разрабы

Это приложение не стоит тех денег которые за него просят

Response from developer

Hello, Sorry if you are not satisfied by the service. Please don’t hesitate to contact me (contact@dsload.app) if you have some suggestions. I hope next releases will let you reconsider the service. Thomas

Za Lupa

Платно, бесплатно вообще никак не воспользоваться, может ещё и пароли воруют

Response from developer

Hello, You can use the app for free without trouble! The service is fully tested and stable. Privacy is my priority and all you information stays on your device, securely stored. Don’t hesitate to contact me if you need more details (contact@dsload.app). I hope you will reconsider the service. Have a nice day, Thomas.

Great app and great support

I have been using the app for a long time and very pleased until one day it kept giving an error when adding a task. I asked the support team and they immediately identified the issue was with the NAS and after sorting the app continued working as normal. Thanks

Love this app but..

Since about a week ago I am no longer able to add tasks or set the default download folder. After adding a task I get error 1902. It occasionally asks me to set the default download location. When I select something it says “oops please try again”. It has the required permissions, I am able to create new directories but unable to save them as the default.
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Не работает в РФ

Приложение перестало работать в России

Response from developer

Hello Rout23, The app is fully tested and functional, even in Russia 🇷🇺 Please contact me (contact@dsload.app) and I’m sure we will figure it out. Have a nice day, Thomas.

Won’t work with VPN

This app refuses to connect to my server when the server is connected via VPN, making it completely worthless.

Response from developer

Hello Will, The app is fully tested and works also when your server is connected to a VPN. But please contact me (contact@dsload.app) and I’m sure we will figure it out. It’s certainly an issue related to your configuration. Sorry for the inconvenience, Have a nice day, Thomas.

Fantastic app to manage downloads

I don’t understand why the official app was removed for the UK. It’s still available elsewhere. Thank goodness for this app! I can download from my favourite sites again!!

Thanks for making it and being very reasonably priced! Very decent of you

Great app!

I downloaded and paid em for the app. It’s been great and I’ve contacted Thomas a couple of times. He’s very responsive! He’s made some nice improvements over the years.

I would definitely recommend to anyone who needs this app for your Syno NAS!

Response from developer

Thank you a lot for your support and this feedback! 🙏 Thomas

Really

I don’t mind paying a few quid for an app, but syno used to give you all this for free, now someone is trying to reap the rewards for something we have already paid for, synology needs to get its act together

Used to be great

Used to be great, but now it doesn’t want to interact with anything I used to download (I.e YouTube etc).

Been using for a long time and one of my most useful apps

Been using this for a long time now and it’s one of my most used apps. So convenient to just search for and trigger NAS downloads straight from my phone. The UI is quick and intuitive plus the developer is quick to respond to any queries and helpful. Highly recommended.

Disappointing

Every time you come out of the app and go in again you have to re authenticate which can take over 30 seconds and half the time it says oops, something went wrong so you have to start again. When it’s working it’s great. Tried contacting synology but they weren’t any help