STILL BROKEN
December 23, 2022 I’m still afraid to download the app because it hasn’t been updated for crashes yet. What’s holding this app from being updated for the crashing.
November 11, 2022 DSNY app is still crashing. I don’t often open it on my iPad because I have it on my iPhone as well. But since I was using my iPad at the time, I figured I would check when our next pick-up will be. Well, I opened the app up but it didn’t complete loading before it crashed. I tried again, and again, several times but it won’t open. Please fix the app if possible. Or please let me know if it isn’t the app itself. I was using an iPad Pro 5, 12.9 inch. I hope that helps. Thank you. Previous Review: July 19, 2022 I just opened the DSNY app and it crashed. I tried about two more times and it crashed again. I’m sorry. Please be aware of this. Thank you.
November 11, 2022 DSNY app is still crashing. I don’t often open it on my iPad because I have it on my iPhone as well. But since I was using my iPad at the time, I figured I would check when our next pick-up will be. Well, I opened the app up but it didn’t complete loading before it crashed. I tried again, and again, several times but it won’t open. Please fix the app if possible. Or please let me know if it isn’t the app itself. I was using an iPad Pro 5, 12.9 inch. I hope that helps. Thank you. Previous Review: July 19, 2022 I just opened the DSNY app and it crashed. I tried about two more times and it crashed again. I’m sorry. Please be aware of this. Thank you.
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Missed pickup
Honestly i couldnt find any other way to make a complaint. Today was trash and recycle day and normally its all picked up in the middle of the night but not today ! My complaint is all the paper and cans were not picked up and its a super stormy windy day so our entire block is now covered in loose trash and recycables and im am so disgusted and annoyed by this. You think it wouldve been priority to make sure the sanitation truck picked up when a known weather problem like wind is expected.
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Not accurate
It said garbage only, told all my neighbors about the DSNY app I follow and how it says ONLY garbage and no recycling. We all took our recycling back in. Two days later, (1 day after the app said it would pick up only garbage) they came and only picked up recycling! It wasn’t until 4 days later, after it said garbage only, that they finally picked up the garbage.
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Why offer this app
I can not enter my address it keeps saying address invalid and for the borough it took awhile to figure out how to put borough in the borough was not visible on the app.
Wrong information foe election day
The app reported that garbage and recycling pickup was cancelled for the election day NYC holiday and garbage pickup would be on Wednesday. I believed them and didn’t put anything out. Wrong! Normal pickups were made on election day. I found out too late that the website reported the correct info but not the app. I just got an alert that my pickup is tomorrow, the day after election day. We will see if they come two days in a row.
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