Nine west mini satchel
As usual customer service is too good
I m happy to be VIP member
I m happy to be VIP member
Great Service
I spoke with Tiffany (Barrie location) on phone asking if she could locate 2 pairs of shoes I need. She apologized & advising they were both not available. She offered to check the closest store for them but came back on the phone with the same news. She went out of her way to locate each pair at different locations… too far. I have never experienced customer service that went way beyond.
1 good thing.. they are available online!!
1 good thing.. they are available online!!
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Bad
Bad
Shoes
Got two pairs of shoes from the app for in store pickup amazing.
Temperamental APP
The APP does not retain address or credit card details requiring me to re-enter that data each time I use the APP. Also, it periodically does not provide the option to pick up purchases in the store, nor does it retain my store selection.







