Nine west mini satchel
As usual customer service is too good
I m happy to be VIP member
I m happy to be VIP member
Great Service
I spoke with Tiffany (Barrie location) on phone asking if she could locate 2 pairs of shoes I need. She apologized & advising they were both not available. She offered to check the closest store for them but came back on the phone with the same news. She went out of her way to locate each pair at different locations… too far. I have never experienced customer service that went way beyond.
1 good thing.. they are available online!!
1 good thing.. they are available online!!
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Bad
Bad
Shoes
Got two pairs of shoes from the app for in store pickup amazing.
Temperamental APP
The APP does not retain address or credit card details requiring me to re-enter that data each time I use the APP. Also, it periodically does not provide the option to pick up purchases in the store, nor does it retain my store selection.
Easy shoe shopping
Easy to to shop on the website and fast delivery!
Needs improvement
I can’t see my account number. I can’t see the rewards points. I am a vip member and when I am about to checkout it charges me for delivery. (When there’s a promo for the vip members) it doesn’t show me the loved items. I tried to speak with a manager but they didn’t seem to care about the issue
Quality Shoes at it's finest
Great choices and prices. They even give amazing promos and vouchers for new comers. Great deal, happy customer!
Great company
Very easy to deal with.
Friendly people and quality shoes
Friendly people and quality shoes
Boots
I’m very excited about it and I really like it so much that!!
Really really like this shoe store!
I have bought a few pairs here, and honestly, great prices, good selection but the BEST for returning !! Sometimes you just do not know until you try something on, and any pair I had issues with had absolutely no issue returning. Because if that I have made this company my go too !
Love this place
I only buy my shoes here. U always find what you need and good prices. Totally recommend :)
Needs little enhancement
I love this app and have been using it since 8 years now. The only reason I am giving four stars is that I want to suggest that the app starts showing store availability and pickup at store options. Even though as vip member delivery is free, I sometimes shop last minute and it would be so helpful to know which DSW store has my shoe available so that I can pick it up in person rather than wait 4-5 days for delivery.
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Ridiculous
Won’t accept my Visa card payment only my Mastercard!!!
Great shoes great prices
I alwsys order my runners here
Excellent value
I find all kinds of savings from this website thank you
Adding items to cart
Whenever I try to add a second item to my cart, I get an error message saying they can’t ship to multiple locations when I haven’t even chosen delivery or pick up yet! Such a strange blip and it’s so frustrating.
Bag
I love your products
Fast easy service
A great loyalty program . Easy websife
Restricted
Unable to purchase more than one pair of shoe on app/online.