DSW Canada User Reviews

Customer Experience

Positive experience67.9% of reviews
Neutral5.7% of reviews
Negative experience26.4% of reviews

~ Based on 53 written reviews from the US App Store.

Is DSW Canada Safe?

DSW Canada appears safe based on user ratings. AppsHunter Safety Score for DSW Canada is 96/100.

This assessment is based on 13,384 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.2% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 13,339 App Store ratings for DSW Canada.

Is DSW Canada Legit?

DSW Canada appears to be a legitimate app. AppsHunter Legitimacy Score for DSW Canada is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

DSW is the best

Amazing prices, Amazing quality and free shipping. You just can’t go wrong with this company. Love it!

Good selection

There was a great selection of shoes on the website and it was easy to navigate. The only thing I disliked was after making my purchase the offers that came up, which were advertisements for other companies. Offering subscriptions for free delivery and protection on my product and one of the meal delivery companies.
I’ve only just placed my order so I have yet to see if my delivery comes on time and undamaged.
My daughters and I did have a good time surfing the site and choosing multiple pairs of shoes for all of us, that part of the shopping experience was very enjoyable.
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Nine west mini satchel

As usual customer service is too good
I m happy to be VIP member

Great Service

I spoke with Tiffany (Barrie location) on phone asking if she could locate 2 pairs of shoes I need. She apologized & advising they were both not available. She offered to check the closest store for them but came back on the phone with the same news. She went out of her way to locate each pair at different locations… too far. I have never experienced customer service that went way beyond.
1 good thing.. they are available online!!
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Bad

Bad

Shoes

Got two pairs of shoes from the app for in store pickup amazing.

Temperamental APP

The APP does not retain address or credit card details requiring me to re-enter that data each time I use the APP. Also, it periodically does not provide the option to pick up purchases in the store, nor does it retain my store selection.

Easy shoe shopping

Easy to to shop on the website and fast delivery!

Needs improvement

I can’t see my account number. I can’t see the rewards points. I am a vip member and when I am about to checkout it charges me for delivery. (When there’s a promo for the vip members) it doesn’t show me the loved items. I tried to speak with a manager but they didn’t seem to care about the issue

Quality Shoes at it's finest

Great choices and prices. They even give amazing promos and vouchers for new comers. Great deal, happy customer!

Great company

Very easy to deal with.
Friendly people and quality shoes

Boots

I’m very excited about it and I really like it so much that!!

Really really like this shoe store!

I have bought a few pairs here, and honestly, great prices, good selection but the BEST for returning !! Sometimes you just do not know until you try something on, and any pair I had issues with had absolutely no issue returning. Because if that I have made this company my go too !

Love this place

I only buy my shoes here. U always find what you need and good prices. Totally recommend :)

Needs little enhancement

I love this app and have been using it since 8 years now. The only reason I am giving four stars is that I want to suggest that the app starts showing store availability and pickup at store options. Even though as vip member delivery is free, I sometimes shop last minute and it would be so helpful to know which DSW store has my shoe available so that I can pick it up in person rather than wait 4-5 days for delivery.
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Ridiculous

Won’t accept my Visa card payment only my Mastercard!!!

Great shoes great prices

I alwsys order my runners here

Excellent value

I find all kinds of savings from this website thank you

Adding items to cart

Whenever I try to add a second item to my cart, I get an error message saying they can’t ship to multiple locations when I haven’t even chosen delivery or pick up yet! Such a strange blip and it’s so frustrating.

Bag

I love your products