dtac User Reviews

dtac
dtac
TRUE CORPORATION PUBLIC COMPANY LIMITED

What users say

Top reviews

Crashes after selecting refill history

Latest version now crashes when trying to view my refill history. 10.30.3 on iPhone with iOS 26.3.

Can’t refill

I can’t refill and can’t find any support in the app :(
Your app was good before, please fix!

Basically unusable

Seems to be down for maintenance and bugging out more than it works. Seriously bad.

Super Frustrating

They keep sending me messages saying I’m out of data. I topped up twice in the last three days which should be enough for two months service, but the service ends after one day. This has happened twice. Called Customer Service and all I get is a recording telling me to top up again! Stuck in Bangkok with no data! Thanks Dtac!
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❤️

Everything ok

Fix it

Too much error even now I want to buy package it won’t let me!! It keep saying check your internet brotherrrrrr I already pay my top up and most of the time it glitch sometimes it not smooth to use it. It glitch out I been yawing for 3 years nothing changes

Pre-paid card is not working for Internet

I always purchase yearly and 6-month prepaid data packages with 4Mbps speed. My current plan is set to expire next month, but the data service stopped working a month early - even though there should still be a month remaining on my plan. This is very frustrating. I’m a loyal dtac customer, but this issue keeps happening whenever my plans are nearing expiration.
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Bad connection

ever lag /ever loading/285++

Bad connection

ever lag /ever loading/285++

To many ads STOP PLEASE

Dtac will send to many messages and unable to block. 😳😡🤬🥵

Terrible App

The app is awful. Everything is slow. It’s confusing. The package history doesn’t show the packages I’ve bought. You can’t extend any packages - you have to buy new ones that may not be aligned. Thee data rates that you purchase are not clear. The history is a mess. There’s basically no customer support. It’s truly bad.
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Rubbish

Terribly designed. When buying data packages it doesn’t include VAT until you go to purchase so the price is more. Attempted to top up and it says limit reached so unable to purchase a package. Complete and utter clowns whoever have put this together.

Spam

If you want lots of spam daily, then just sign up with dtac 😂

Buggy app, unable to activate service

You are required to take a passport photo and verify with a cell photo to activate an eSIM in Thailand. DTAC has terrible software for this purpose and is unable to activate a card. Terrible app that is useless because you cannot use the service.

Poor UI

App UI is too confused for new users, like I can’t find “Help” or “Customer Service” easily. Most of the items are arranged in very confusing way and important sections are put in somewhere in app instead of main screen.

login with phone number is now broken.

login with phone number is now broken. Message: "the app had an error it couldn't recover from. Please try refreshing the page by clicking below". Tried to reinstall, etc. Useless!

Useless

Never ending spam texts, the app won’t load for two days now so it’s impossible to refill credit. Absolutely crap.

Keeps closing after recent iOS update

This has been going on during the previous update also.

Will it get fixed ?

อัพแล้วล้อคอินไม่ได้

อัพแล้วล้อคอินไม่ได้เลยค่าาา ปรับปรุงหน่อยเด้อ

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