Poor interface
The user interface lacks essential information. There are no features for viewing daily, monthly, and all-time gains together making it tedious and time-consuming to monitor invested portfolios. With every update, more useful features seem to disappear. It feels like these changes benefit the app’s developers rather than its users, slowly stripping away everything that once made the app great.
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WONT LET YOU CANCEL
They won’t let you cancel a subscription. When you click to cancel they ask you if you want a discounted subscription, if you say no it brings you to the previous page and doesn’t let you cancel. SCAM.
Signup process flawed
After asking for my email, “something went wrong when subscribing. Please try again” for the last 48 hours. Please fix!
Customer support
I recently downloaded dub to see what all the hype was about, and deleted it bc I felt it wasn’t what I was looking for. I was charge with a subscription fee after deleting it which had me worried. I reached out to customer support and they refunded every cent. I can’t say much about the app since I didn’t put much time into it but the customer service is 5 stars.
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Hesitant but happy
I’m new to investing and hate to lose. dub has been a great avenue to learn and watch how the pros do it
Where did watchlist go?
Latest updated removed watchlist for accounts you could monitor on the Home Screen, seems like a mis step to remove that feature
Update after dev response: The update got rid of all the accounts I was following. Not having all accounts in the home page defeats the purpose of seeing real time updates and adds another click. With each update you can tell they are making it harder and harder to track and follow. Been a founding member of this app and each update makes the experience worse.
Update after dev response: The update got rid of all the accounts I was following. Not having all accounts in the home page defeats the purpose of seeing real time updates and adds another click. With each update you can tell they are making it harder and harder to track and follow. Been a founding member of this app and each update makes the experience worse.
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Where did watchlist go?
Latest updated removed watchlist for accounts you could monitor on the Home Screen, seems like a mis step to remove that feature
App won’t open after investing multiple $k
After using the app and investing a couple thousand dollars into it every time I try to open the app and just close on me because of some I’ve restarted my phone and this has not been fixed.
Assistance
Finance is not my area of expertise. I hope profit can be found in trusting others with knowledge in this field. There’s logic here and I hope it proves lucrative.
Money stolen from them
I tried to wothdraw over $600 I did. And they took it all but $22 dollars after I sold all my stocks. Where is my money. Nobody will get back to me and all you get is bots answering questions. Please look elsewhere
Access to app
I have an account with Dub and have been trying to access the app and it won’t let me. It keeps crashing before it opens. I’ve uninstalled and reinstalled. I’ve hard shut down my phone and turned it back on and still nothing.
won't load; no support
app won't load and just cycles at logo then shuts off. support just gives a canned response to uninstall and reinstall, then they stopped responding
Worst customer service ever
The app itself and idea is decent. However, beware of trying to sell shares. Tried to sell some shares and even though it said it was sold it never showed up in my account and I wasn’t even able to withdraw anything. Reached out to customer service three times and they never got back to me. Seems like app has major withdrawal and selling issues. Use at your own risk, would not recommend at all.
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Invest if you want to Lose Money
I downloaded the dub app last year around this time in July. I invested in the top earning portfolio at the time which was Brett Simba. It started out decent and I made around 5% profit. Since then I have now lost over 52% of my total investment. I have lost over 5 figures by investing into this app. I would highly recommend throwing your money directly into the S&P 500 because this app is a joke. I lost all of my money.
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Charged card after cancel
Buyer Beware. I canceled membership first day of trial. Was still charged when trial ended. Shady.
Like the innovative trading approaches
Many different profiles and trading strategies to choose from
Big fan of dub
Amazing app for investors who trade on a whim. I’m reckless by nature but when it comes to dub you invest and forget and your investments grows and rebalanced without your intervention and monitoring! Love it!
Brent
App is premium great product and presentation I reccomend to everyone!!
stole my money
i didn't fully complete signing up for my account didn't accept the terms and agreement or anything then a week later 89 dollars was taken out my account for a subscription that i didn't even sign up for
8 month review $$$ loss
I had high hopes for this app. It seemed like a great idea. Now I’m thankful I didn’t invest much in dub. I chose several dub advisor ran stock profiles that claimed 200% to over 300% gains. Well, I’m down 40%. Not even including the yearly fee to use dub. How is it possible that their expert advisors are down 40% in 8 months after claiming they had such high gains. I am no expert and the stocks that I chose myself on other investment apps are doing great. I wouldn’t recommend dub. I’m being generous with 2 stars.
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