Worst app
Keeps losing the link to emirates skywards account. It needs receipt number to be added manually.
Rubbish
For such an iconic shopping mall to have such a terrible app is quite insane, it’s clear that the owners couldn’t care less. Constantly crashes and bugs galore.
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Navigation
Works great to navigate around the mall. However, sometimes it tries to route you through a bathroom corridor that is not open or a parking lot which is not desirable. It would be helpful to have clearer instructions about what floor to go to when taking an elevator or escalator. The app just says to take it or go one floor difference but doesn’t tell you what floor you’re supposed to end up on.
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The most stupid process
I was told if i spend money in dubai mall i can upload the receipt and get the skyward miles so i did just to find out later on the receipt i uploaded was rejected one by one by sitting one reason and another and the most bizarre was the receipt restaurant gave me was copy of the original and when i explained that is correct because i paid with card and i assume restaurant would keep the original but that was still not satisfactory for them i mean how stupid you need to be for not understand this simple fact
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