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Dubai Mall

Dubai Mall

by Emaar

6.3K ratings
345 reviews
🛍️ Shopping
🔍 Reference
Free

Details

Released
April 15, 2011
Updated
November 1, 2026

Background Location Access

Developer

Emaar
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About

Navigate the world's largest luxury mall with ease. Discover over 1300 stores and 200 restaurants using turn-by-turn directions. Earn exclusive rewards on your purchases and stay updated on the best offers before your visit.

✓Turn-by-turn navigation
✓1300+ store directory
✓200+ restaurant listings
✓Exclusive rewards program
✓Real-time offer notifications
Show original description

What users say about Dubai Mall

Reviews of Dubai Mall are mostly negative: the Shopping app is rated 4.8/5 from 6.3K App Store ratings. What users like most: accurate navigation, helpful location tracking. Top complaints: frequent crashes and freezes, inaccurate navigation directions. Summarized from real user reviews.

Positive things

  • 🚀Accurate navigation
  • 📍Helpful location tracking
  • 🎨Clean and simple interface
  • 💰Chance to earn rewards

Negative things

  • 🐛Frequent crashes and freezes
  • 🗺️Inaccurate navigation directions
  • 🔍Unreliable store search
  • 🤔Complicated receipt submission process
  • 🔄Slow and unresponsive app
See all reviews
+1

What's New in Dubai Mall

10.5.7

November 1, 2026

Bug fixes, UI updates

User reviews

Most RecentHighest RatedLowest Rated

Earning miles

VERY SLOW IN EARNINGS MILES (SCANNING THE RECEIPTS)

SOMETIMES IT TAKE 36 DAYS…
AA7maadd1

Бесполезно

Выбираю адрес точку куда хочу дойти у меня вылетает на вкладку рекламы и так раз 5-10 потом в итоге маршрут отрисовывает но постоянно скачет локация. Если дойти до эскалатора не говорит куда подняться вверх или вниз
Rruapc

Worst app

Keeps losing the link to emirates skywards account. It needs receipt number to be added manually.
Ddurran0007

Rubbish

For such an iconic shopping mall to have such a terrible app is quite insane, it’s clear that the owners couldn’t care less. Constantly crashes and bugs galore.
Kkariba68

لاتتوفر لغة عربية !

لاتتوفر لغة عربية !
AAmaniali90
See 340 more reviews

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See developer apps

User experience

🐞

Reported Bugs

4 issues

GPS and location services not working properly

Bug

Receipts frequently rejected for unclear reasons

Bug

App crashing on launch or during use

Bug

Inconsistent performance across devices

Bug
✨

Requested Features

4 requests

Improved navigation with more detailed floor plans

Feature

Ability to easily view and manage uploaded receipts

Feature

Better integration with Emirates Skywards program

Feature

Support for Arabic language

Feature

FAQ

What does the Dubai Mall app do?

The app helps you plan your visit to Dubai Mall by providing turn-by-turn navigation to over 1300 stores and 200 restaurants. It also allows you to earn exclusive rewards through Emirates Skywards and receive real-time notifications on the best offers.

How does the navigation feature work?

The app offers turn-by-turn navigation to help you find your way around the mall. This feature guides you directly to specific stores or restaurants within the vast complex, making your visit more efficient.

Can I earn rewards with this app?

Yes, you can earn exclusive rewards for your purchases when you use the app. These rewards are linked to the Emirates Skywards program, allowing you to benefit from your shopping.

Is the Dubai Mall app free to use?

Yes, the Dubai Mall app is free to download and use. There are no charges for accessing its navigation, store directory, or rewards features.

What kind of offers can I expect?

The app provides real-time notifications on the best offers available at Dubai Mall. This ensures you are always aware of promotions and deals from various stores and restaurants before or during your visit.