Dubai Municipality User Reviews

Top reviews

Doesn’t work

Doesn’t work it crashes

App doesn’t work

Tried to submit a noise complaint but the app isn’t functioning properly

Broken

I am trying to make a construction noise complaint for 3 days now. The app breaks every time I try to do this. The app is very bloated and unresponsive in general

Problem in checking

I have a plot to check plots with plot number

AHMED AL ALI

التطبيق سيئ !؟ السبب: المحتويات بما فيها من تقديم الطلبات و تقديم البلاغات جميعها في قسم واحد..

يجب تحسين التطبيق بحيث يتم تحديد تقديم الطلبات في قسم خاص ، و تحديد تقديم البلاغات في قسم اخر

وشكراً

Doesn’t work

Keeps going back to the splash page but is stuck there

Msnager

Does not work

Response from developer

Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this.

The worst app ever!

Let’s try to sum it up:
1- not loading properly (specially the sign in page)
2- can’t connect to UAEPass, even though I get approval from their app
3- if I am signing up through my emirates ID why do I need to enter all of my personal information again?
4- the app looks like a website not an app
5- not compatible with IPads, I used it because I can’t log in through my IPhone
6- I want to request a map of my plot. But I simply can’t because I need to connect with UAEPass. Though the sign up required my full detail and national ID !
7- the navigation of this service request its not clear! For a loot of reasons
- first the loading of the page
- second the information you get from makani or the plot number are not unified
- third when the map is loading you have to click on the plot image and there is no indication that I have to do that I discovered by coincidence
- fourth after ALL this hassle I found the right button but I can’t complete the service because I need UAEPASSS!! Which I have but its not connecting
- there is even no way after you sign in to connect it, which means I have to sign out and in again!!!!

really this is torture, its not normal….I just want my map I shouldn't be going through all of this :(((
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Response from developer

Hi, please email us a screenshot of the error you are facing along with your mobile number at unifiedmobileapp@dm.gov.ae so we can look into this for you. We apologise for any inconvenience.

Can't login using UAE PASS

I have another application called "ServiceMarket".

After I login successfully in UAE pass, it opens the other application not DM!

Response from developer

Hi, Sorry about the inconvenience. Try clearing the cache or reinstalling the app. In case the issue still persists, kindly send the error screenshot to unifiedmobileapp@dm.gov.ae along with the contact details so that we check this.

Good

Nice application new update

Response from developer

Thank you for your review & keep supporting us :) If you have any feedback or suggestion, you could write to us at unifiedmobileapp@dm.gov.ae. We would love to hear from you!

Bad design and functionality

The app crashes, the app main loading page if only few big picture related to payment with bad design…. I couldn’t make a simple payment so I had to send my driver to DM office who then was sent to alansari exchange to make a simple payment. I could also request for the title deed for a land parcel….
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Response from developer

Hi, please email us a screenshot of the error you are facing along with your mobile number at unifiedmobileapp@dm.gov.ae so we can look into this for you. We apologise for any inconvenience.

Doesn’t work

The website doesn’t let you upload pictures and you can’t proceed without uploading a picture. Too many questions asked as well for a simple service. Can be improved.

Response from developer

Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at unifiedmobileapp@dm.gov.ae and we will do our best to rectify those at the earliest. Thanks.

تقييم

تقييم سي

Response from developer

Dear User, we are sorry to hear that there were features that were not working for you. Please share the exact issues you had at unifiedmobileapp@dm.gov.ae and we will do our best to rectify those at the earliest. Thanks.

It is not functioning properly

The app is not working properly issues with login and not properly integrating with UAE pass . I can’t proceed and being back and forth with customer service for over a week

Response from developer

Sorry for inconvenience, can you share more details about your problem to unifiedmobileapp@dm.gov.ae? So we can review the case with UAE pass and update accordingly. Thanks!