Duffl User Reviews
Customer Experience
~ Based on 34 written reviews from the US App Store.
What users say
Summarized from real user reviews of Duffl. Based on 193 reviews and a 4.4/5 average, it highlights the 10 positives and 9 negatives reviewers mention most about this Food & Drink app.
Positive things
- ๐Fast delivery (under 10 minutes)
- ๐Kind and thoughtful employees
- ๐งกCute messages and freebies
- ๐ฏReliable service
- ๐คฉGreat selection of food/drink
- ๐Easy to use app
- ๐ฐReasonably priced items
- ๐Personal and caring service
- ๐Top-tier employee service
- ๐Convenient for college students
Negative things
- ๐Orders forgotten or incorrect
- ๐Opened products delivered
- ๐No response from customer service
- ๐Cannot cancel orders
- ๐Delivery drivers not coming to the door
- ๐Alcohol section blank
- ๐Age verification issues
- ๐Orders not arriving despite delivery confirmation
- ๐Scooters crashing and dropping items
Is Duffl Safe?
Duffl appears safe based on user ratings. AppsHunter Safety Score for Duffl is 86/100.
This assessment is based on 193 user ratings, with an App Store average of 4.4/5.
Safety Analysis
~ Based on 193 App Store ratings for Duffl.
Is Duffl Legit?
Duffl appears to be a legitimate app. AppsHunter Legitimacy Score for Duffl is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
So happy I found this app and community at my school. Great service, insane food/drink selection, my go to always. DUFFL COMES FAST๐๐พ๐๐พ
I love Duffl, anytime I want to get a snack or ice cream Duffl is always there for me and the employees there are all so kind and thoughtful.
Super reliable
Super kind, delivery in 10 minutes or less, and they show they care for their customers.
Never have I been wowed by a delivery service like this. Itโs personal, and every order feels like they care about you as a student. They frequently write cute messages on the bags, throw in little freebies, or send positive messages. I sincerely appreciate this app/service and only want to see it grow.
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Iโm really upset where they at, Iโm switching to go puff where they care about their customers
Iโm a student at UA and the service from the employees is top tier I have never had to wait more than 5 minutes for my order and everything is reasonably priced. Couldnโt recommend more.
Tyler got me my order in 10 minutes
learned of this app from a college event and won free delivery for a year! was so excited but thereโs no way for me to redeem it. disappointed
The app is easy to use and a 10 minute delivery of great snacks and food, what more could you ask for. Love the team delivering with the fun messages on the bags! Great job Duffl crew!
Pick out what you want, pay for it and get it in 10 minutes. Whatโs not to love?
I am ecstatic to announce that I adore duffl delivery. Other than the fact that some might crash on the scooters on the occasion and drop some of my yerbas, the delivery people are so kind and deserve a humongous raise.
They always forget something and one time they delivered a product that was opened. Each time I reach out to customer service they force you to text them and when you do they never respond.
I accidentally pressed order and they didnโt let me cancel it and i lost $16. Snag is way better
They do somehow always deliver within 10 minutes. Great service for anything necessary as a college student
I just got food delivered to my door in 3 minutes. Shoutout
I AM PAYING FOR MY FOOD TO BE DELIVERED TO ME IF IN GONNA HAVE TO WALK ALL THE WAY TO MY LOBBY I MIGHT AS WELL JUST WALK TO THE CORNER STORE????
College student, went to UCSB + UC Berkeley and Iโm SO happy duffl exists because the 10 minute delivery window is a real lifesaver sometimes. They also write such fun little notes on the bags every time and Iโve had multiple times where I have laughed out loud because of how funny they are!!!!
Super slow
Does not let me take a face picture for age verification
