duka.direct

duka.direct

by Selcom Paytech Limited

67 ratings
31 reviews
Free

Details

Released
April 23, 2020
Updated
October 23, 2026

Features

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About

This app consolidates everyday needs into a single platform. Order food and groceries, pay bills, book transportation, and find movie tickets. Enjoy convenience, savings with offers, and flexible payment options.

✓Order from 300+ restaurants
✓Shop 1,000+ grocery items
✓Pay bills & subscriptions
✓Book bus tickets nationwide
✓Find & book movies
✓Access airport lounges
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What's New in duka.direct

3.12.3

October 23, 2026

Selcom Duka - the new name for duka.direct! We’ve refreshed the app with UI improvements for a smoother experience, and added live order tracking notifications, so you know exactly where your order is in real time. Selcom Duka brings everything you need in Dar es Salaam - shop favourite brands, order food, book events, tickets & service, send packages, all in one app, powered by the Selcom Duka Wallet. Update now and experience the new Selcom Duka -a smarter way to do more! #SelcomDukaInatosha

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User reviews

Terrible

I order a simple sandwich. Just one. It’s been over three hours because they never sent a driver to collect. Then after 2 hours of trying to figure out what is going on. They bring the wrong food. Instead of the driver going back to get my correct order they sent him on another order. Great company, very good customer service and clear communication. If I was I fool I’d be saying that
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Response from developer

Hello Ali, first of all would like to say sorry for the inconvenience and thank you for providing feedback on this matter. Please be advised to share the details either through WhatsApp (0659430043) or email helpdesk@duka.direct and rest be assured that we will work to make sure that a solution is attained promptly.

*****

I genuinely love how advanced and effortless Duka Direct feels. It’s fast, efficient, and the variety is excellent everything works seamlessly and saves me so much time. Keep it up….

Great!

App so good, I have to delete it after using to stop ordering food! Love the customer service and quick feedback. They can just work on the map, sometimes it’s glitches and it’s hard to track the driver.

Response from developer

Hello, thank you for your nice feedback and that we will take note on the area of improvements as you have advised. In addition, our App provide variety of other services such as groceries, courier service, stores, payments (bills, cinema, bus tickets) as well as cooking gas. So please keep using it for convenient, quality and affordable shopping and payment.

🫡

Vaut mieux rien que cette application lent et une mauvaise comportement

Annoying!!!

Stop sending endless marketing messages. It’s quite annoying!!

Developer apps

FAQ

What can I do with this app?

This app allows you to order food from over 300 restaurants, shop for more than 1,000 grocery items, pay various bills and subscriptions, book bus tickets nationwide, find and book movie tickets, and access airport lounges. It aims to be your everyday super app for various services.

What are the key features of this app?

Key features include ordering from a wide selection of restaurants and grocery stores, convenient bill payment options for services like LUKU and DSTV, nationwide bus ticket booking, movie ticket reservations, and access to airport lounges. It also offers cashbacks and special offers.

How much does this app cost?

The app is free to download and use. There are no upfront costs associated with accessing its services. Monetization is likely through partnerships with service providers or potential future premium features, but the core functionality is free.

What payment methods are supported?

The app supports a variety of payment methods for your convenience. You can pay using duka.wallet, Lipa, Selcom Pesa, mobile money services, and credit/debit cards. This flexibility ensures you can complete transactions easily.

Is this app available on all devices?

While the description doesn't explicitly state compatibility, super apps like this are typically designed for both iOS and Android smartphones. Users can expect to find it on major app stores for mobile devices.