duka.direct User Reviews

duka.direct
duka.direct
Selcom Paytech Limited

Customer Experience

Positive experience50.0% of reviews
Neutral6.7% of reviews
Negative experience43.3% of reviews

~ Based on 30 written reviews from the US App Store.

Is duka.direct Safe?

duka.direct appears mostly safe based on user ratings. AppsHunter Safety Score for duka.direct is 84/100.

This assessment is based on 65 user ratings, with an App Store average of 4.4/5.

Safety Analysis

81.5% of ratings point to a safe experience
6.2% of ratings suggest some concerns
12.3% of ratings point to a risky experience

~ Based on 65 App Store ratings for duka.direct.

Is duka.direct Legit?

duka.direct appears to be a legitimate app. AppsHunter Legitimacy Score for duka.direct is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

*****

I genuinely love how advanced and effortless Duka Direct feels. It’s fast, efficient, and the variety is excellent everything works seamlessly and saves me so much time. Keep it up….

Great!

App so good, I have to delete it after using to stop ordering food! Love the customer service and quick feedback. They can just work on the map, sometimes it’s glitches and it’s hard to track the driver.

🫡

Vaut mieux rien que cette application lent et une mauvaise comportement

Annoying!!!

Stop sending endless marketing messages. It’s quite annoying!!

Miranda

Pathetic service no proper response from customer care

bad delivery time

some delivery are can took 2 hours but generally it’s working. the customer support is good. no possibility to review the restaurant.

Delivery

I love that I don’t have to instruct my delivery drivers where to go. They just follow the map!

Snae market

Bought chocolates and the ones they delivered in about to expire in 3 months. It has been in there shelfs for almost 1 year and same item is delivered to me. Will never recommend this supermarket.

Very bad service

Very bad costumer service

Poor services

It takes an hour-90mins longer for food to arrive from the app compared to direct ordering from the restaurants which takes 30-40mins, the prices charged from the app are very high compared to actual stores

Don't download this app!

Extremely poor service every time from this company, save yourself the hassle and avoid downloading the App. Other service providers are much better than Duka Direct.

A bit fast

It’s never crushed before , don’t know about the future

Terrible service from Saverios

I ordered my food 2 hours ago and it still hasn’t arrived. This is Pathetic. Not sure if it’s the restaurant of the delivery but it’s not feasible at all

KS

Customer service on order management is very poor. Delays in responding - not resolving issues

Excellent

Good service

Delays

Duka direct deliveries are always late the food then comes in cold . the drivers take ages to reach the restaurant

A bit fast

It’s never crushed before , don’t know about the future

Professional

Top notch!!

Great app

You can automatically pay with card, search for any dish or restaurant and the app shows you what you have ordered previously from the same Resturant making it very easy to ordered what you liked again.

Subway

Taking ages today for my order … i was told 15 mins but it’s already 1 hour now