Poor app
I’ve had this app for years. And in the past year it need work. The app just stops working about every other day and I have to delete and reinstall it. Please fit the problem
Mobile deposit works when it wants to
Mobile deposit continually fails with a message to endorse “for deposit only” regardless of how clearly it is written. Worthless app if I can’t even make deposits.
Says I need MFM middleware. No further guidance
So out of the blue, the app now says that MFM middleware is needed and that I must configure the URL in order to use the DUFCU app. No further guidance was provided. SMH. App is now useless.
Ridiculous policies that you can’t see your account
You pay your bill every month in full, whatever it says you owe. Then it turns out you owe like $.01 or $.05 more than what it tells you that you owed and they lock your account so then you have no clue what your balance is and you just have to guess. Why doesn’t it say whatever you actually owe or give you like a time. It’s freaking insane to keep locking ones account over .05 when they’ve paid what it says what was owed when logging in. The first time this happened it took like 30 minutes with one of the reps trying to figure out what happened. What other banks or credit card lock your account where you can’t login so you can’t see what you owe and PAY YOUR BILL?
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Sign in page randomly goes totally white
I get this weird error randomly where the sign in page goes completely white so I can’t see anything. The only solution is to delete the app and reinstall which gets annoying after the 16th time. Other than that the app is pretty good and much improved judging by the older reviews. Just get the login screen better and it will improve the app by a mile!!!
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