Free
Rating summary
About
dumbChat 是一個專為企業與客服團隊設計的 CRM 對話管理系統，協助你集中管理來自不同通訊平台的客戶訊息，提升回覆效率，減少漏訊與重覆溝通的問題。
透過 dumbChat，你可以把多個通訊渠道整合到同一個後台，由團隊成員協作處理，清楚掌握每一位客戶的對話紀錄與跟進狀態，讓客服流程更有系統、更有效率。
What's New in DumbChat
1.2.1
October 27, 2026
Videos play while downloading. The preview shows download progress, lets you drag the timeline and hold for 2x speed, and can shrink to a floating window even while the video is still loading. Group chats support @ mentions. You can send message templates, including standard, Menu, and Catalog templates. Products & Services is now available, covering product management, custom fields, and both free and paid coupons. New report charts cover contact analysis, customer data, manual replies, keywords, user enquiries, and loyalty points, and can be filtered by week, month, or a custom date range.
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