Durham One Call

Durham One Call

by County of Durham

65 ratings
41 reviews
Free
With Ads

Details

Released
February 8, 2017
Updated
May 20, 2022

Features

Durham One Call screenshot #1 for iPhone
Durham One Call screenshot #2 for iPhone
Durham One Call screenshot #3 for iPhone
Durham One Call screenshot #4 for iPhone
Durham One Call screenshot #5 for iPhone
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About

Access city and county services in Durham, North Carolina with a single touch. Easily find information and request services like waste collection, pothole repair, and more directly from your smartphone.

βœ“Access city and county information
βœ“Request waste collection
βœ“Report potholes
βœ“Request street repairs
βœ“Report litter and unsightly properties
βœ“Access water and stormwater services
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What users say about Durham One Call

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What's New in Durham One Call

4.3.3

May 20, 2022

New in v4.3.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes

More

User reviews

Glitchy

You are better off using the website. This app is very glitchy and kicks you out and they close issues unresolved.

Can't pay water bill

App keeps failing and show blank page

No updates in 3 years

Has never worked well. Just like Durham city council

App doesn’t work

You can sign in to this beautiful new app and that’s about it. I go to make a payment and nothing populates. Swing and a huge miss again for Durham

City doesn’t respond at

Don’t waste your time with this app - the city will either ignore or close your requests, regardless of whether the task has been completed or even responded to.

The developer did a decent job, but the city doesn’t actually utilize and respond the reports correctly, so it’s not worth the hassle.

Developer apps

User experience

🐞

Reported Bugs

16 issues

App keeps failing and shows blank page

Bug

App has never worked well

Bug

App doesn't populate payment information

Bug

App crashes immediately when opened

Bug

App stops working

Bug

App locks up several times

Bug

App closes automatically

Bug

App crashes upon opening

Bug

App crashes every time to log in

Bug

App crashes every time to open

Bug

App closes immediately after loading

Bug

App won't stay open

Bug

App crashes when trying to see request status

Bug

App crashes while trying to submit report

Bug

App doesn't handle Location Services preferences correctly

Bug

Screen size too large for iPhone Mini/iPhone 12 series

Bug
✨

Requested Features

6 requests

Update the app for newer iOS versions

Feature

Allow for follow-up on closed cases

Feature

Ensure app works with newer iPhones

Feature

Fix app for iPad landscape mode

Feature

Improve address validation

Feature

Allow saving login information

Feature

FAQ

What can I do with the Durham One Call app?

The app allows you to find the latest information and services offered by the City and County of Durham, North Carolina. You can learn about or request various services directly through the app.

What types of services can I request?

You can request services such as waste collection, recycling, reporting potholes, street repairs, litter, unsightly properties, and water and stormwater services. The app connects you with the appropriate department for each request.

Is the Durham One Call app free to use?

Yes, the app is free to download and use. It is supported by advertisements.

What areas does the Durham One Call app cover?

The app specifically covers services for the City and County of Durham, North Carolina. It provides a direct link to local government resources for residents in these areas.

How do I submit a service request?

You can submit a service request directly through the smartphone app with just one touch. Alternatively, you can call 919-560-1200 to launch a service request that will connect you with the appropriate department.