Durham One Call

Durham One Call

by County of Durham

64 ratings
39 reviews
Free
With Ads

Details

  • Released
  • Updated
  • February 8, 2017
  • May 20, 2022

Features

Durham One Call screenshot #1 for iPhone
Durham One Call screenshot #2 for iPhone
Durham One Call screenshot #3 for iPhone
Durham One Call screenshot #4 for iPhone
Durham One Call screenshot #5 for iPhone
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About

Access city and county services in Durham, North Carolina with a single touch. Easily find information and request services like waste collection, pothole repair, and more directly from your smartphone.

Access city and county information
Request waste collection
Report potholes
Request street repairs
Report litter and unsightly properties
Access water and stormwater services
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What's New in Durham One Call

4.3.3

May 20, 2022

New in v4.3.3: - New UI Design - New ICON - Improved ADA compliance - Sign in with Apple - Bug fixes

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User reviews

No updates in 3 years

Has never worked well. Just like Durham city council

App doesn’t work

You can sign in to this beautiful new app and that’s about it. I go to make a payment and nothing populates. Swing and a huge miss again for Durham

City doesn’t respond at

Don’t waste your time with this app - the city will either ignore or close your requests, regardless of whether the task has been completed or even responded to.

The developer did a decent job, but the city doesn’t actually utilize and respond the reports correctly, so it’s not worth the hassle.

Works on my phone

I don't know if they've updated the app since the last people reviewed it or what, but it seems to be launching and working just fine on my iPhone 13 Pro Max running iOS 17.4.1. I'd recommend that people considering the app try downloading it and running it to see if it works on their phones rather than just taking the App Store reviews as being applicable to their situation.
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Fantastic app

Makes it so easy to snap a photo and upload trash and debris pickup which is a big problem in our neighborhood. I’m recommending to some friends in the neighborhood who make one call requests!

Developer apps

FAQ

What can I do with the Durham One Call app?

The app allows you to find the latest information and services offered by the City and County of Durham, North Carolina. You can learn about or request various services directly through the app.

What types of services can I request?

You can request services such as waste collection, recycling, reporting potholes, street repairs, litter, unsightly properties, and water and stormwater services. The app connects you with the appropriate department for each request.

Is the Durham One Call app free to use?

Yes, the app is free to download and use. It is supported by advertisements.

What areas does the Durham One Call app cover?

The app specifically covers services for the City and County of Durham, North Carolina. It provides a direct link to local government resources for residents in these areas.

How do I submit a service request?

You can submit a service request directly through the smartphone app with just one touch. Alternatively, you can call 919-560-1200 to launch a service request that will connect you with the appropriate department.