Dust User Reviews

Customer Experience

Positive experience45.6% of reviews
Neutral7.4% of reviews
Negative experience47.1% of reviews

~ Based on 204 written reviews from the US App Store.

What users say

Is Dust Safe?

Dust - a safer place to text appears safe based on user ratings. AppsHunter Safety Score for Dust is 92/100.

This assessment is based on 4,317 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.1% of ratings point to a safe experience
3.4% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 4,317 App Store ratings for Dust.

Is Dust Legit?

Dust - a safer place to text appears to be a legitimate app. AppsHunter Legitimacy Score for Dust is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Meh

It’s probably by design, but it’s very difficult to get the same UX on both the phone and the MacBook. For example, can’t paste in a screenshot from the MacBook into the Mac app for Dust (an iPhone app that can be installed on Mac)

History (up to 24 hours) is tight enough, but this app is most definitely more friendly on the phone.

My issue may be unique, but I control my phone through my MacBook for most of daylight.

Won’t presume to make any suggestions, but this is a bit of a thing for me.
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Contradictory Data Collection vs Privacy Policy

I tend to read privacy policies. Originally, I was excited to find another app that doesn't collect data. Then, I saw that the policy you end up having to agree to certainly doesn't reflect that. To the developers - please clarify. To the app users - please use with caution.

Amazing

Beautiful app, does exactly as it’s intended, I don’t understand the hate against this app. Dust is simple and extremely effective at doing the one thing WhatsApp can’t. Message feasibly

Better than Signal

I found this app to be a better option than Signal because the messages automatically disappear in 24 hours you don't need to use your name and it's very simple to use.

Done with this app, crippled by message length max

I’ve used this app for years. And while it’s always had a pretty ugly interface and not great UI and it hasn’t kept up with modern functionality or seemed to even make an attempt at that, I did like that I trusted it and it felt secure.

What seems to show an almost willful abhorrence or unfathomable negligence for users is the fact they have weirdly capped the message length at a very short amount. Worse, is that if you are doing voice dictation, it allows you to keep talking and shows the words that you’re typing and it seems like everything is fine and then it’s not until you stop talking and go to hit send that it deletes however much of your message is over and above the maximum. If you were trying to generate customer anger and rage clicks and taps and just create an overall frustrating experience, this would be one of the top ways that I could imagine.

It’s enough for me to stop using the app after years of use. I would assume that it had been abandoned from a development standpoint, and perhaps Apple had made a change that they simply hadn’t kept up with, but I’m seeing an update from a month ago. I’m at a loss on this.
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Can’t log in

Used to be good but now says can’t log me in because of my region. Sent emails to support no response been on five years

Love it!

Does exactly what it says and seems very privacy based if you want it to. Login works perfectly fine for me and I love the idea of the app.

Password

I would like it if this app could be password protected. Great app other than that! I would also like if I could send pictures/videos and if the messages could be longer.

Dust fell behind

I used to be able to copy and paste links in dust but after an update about 2 years ago that function went away making dust useless for me...now I can just text or attach a picture...used to use it all the time but now rarely use it...some friends still do so it's the only reason I occasionally go on...I
Find it useless now
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Notifications

You don’t get a notification when you send a text? Or get a text

bug everywhere

my first profile pic stayed forever even when i chose another profile pic and when i wrote something in the parlor section and then close account to start over without erasing the stuff from the parlor section the app crashed and remained unusable

Ehh

Used to be great. Now I can no longer send pictures. Tried to contact support and still no help

Cyberdust is the way to go

Fantastic way to communicate. Feels safer.

App

The App is ok. What I don’t like is you do not get a notice that you have a pending Chat or a Chat response. I have to go in app constantly to see if I got a reply to a Chat.

screenshot flaw.

whenever you swipe up and view your recent apps, you can still screenshot the messages without it notifying the other person. i suggest blurring the app or add a screen it once it’s closed so this is unable to happen. this would make the app perfect.

Not secure!!!

Screen shots are available, replaying pics and video is available. They think it’s secure cause they delete your message after 24 hours. So do most apps! Horrible excuse for safe chatting. Had to give 1 star to submit this.

Awesome but needs Siri support

Love this app, but would love Siri support and CarPlay support

Cant send pics

Used to work fine, then it stopped.

Dud not dust.

Can’t get past login. No email received for login verification. Have tried 3 different email addresses. 🤬

Horrible

I’ve been message them for weeks with an issue. There are different alert sounds but none of them work. No one has responded to me or fixed the problem!