Dymocks e User Reviews

Dymocks e-Books

Glassboxx Limited

📚 Books

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Don't use. Can't read books

I contacted support, they told me that they couldn't help. Taking my business elsewhere.

SajHKhan

a year ago

Response from developer

I am very sorry to hear about this! Please reach out to our customer service team at dymockshelp@glassboxx.com and they can assist you.

Unusable

The app does not allow e-books to be read, let alone downloaded. I suspect the upkeep of the app isn’t a priority

imleftofcentre

a year ago

Response from developer

We're sorry to hear you've encountered an issue in the app and please be reassured that we are committed to improving user experience and we value your feedback. Could you please contact us directly at dymockshelp@glassboxx.com with more details about the issue you have encountered and the device you're using? This will help the customer service team with resolving the issue.

I cant put my phone number in it doesn’t work for me

Sorry
Dymocks

Mary22315

a year ago

Response from developer

To log into the Dymocks e-Books app, you can simply use the email address you used to order your eBook. If you encounter any further issues or have any questions, please contact our customer services team at dymockshelp@glassboxx.com.

can't access the book i just bought

The very least you'd expect of an e-reader is that you can actually access the book you've bought. Instead I have just been directed to customer support for what is bound to be further frustrations and wasted time. I am an idiot. You would think that five 'one star' reviews would have warned me, but I was determined to not give my money to Amazon. Instead I should have just torn up the banknotes and scattered them to the wind...

chepakatov

2 years ago

Response from developer

I am very sorry to hear about this! If you could please reach out to our customer service team at dymockshelp@glassboxx.com, they would be very happy to assist you!