Results not there
Results are not there and the app is too confusing, waste of money in terms of subscription
Who made this app
I paid for this app and it barely works. I can’t get my health records even with a pin. Support is a joke
Rough
Horrible experience. Paid the money and I’ve had multiple sessions of bloodwork done as well as ECG’s. No information ever shows up on my page and when I fill out THE ONLY 4 FIELDS ON THE CONTACT IS PAGE, it says “Oops, please fill out form correctly”. What a waste of time. Don’t use this app.
Terrible App - Glitches
Tried to “renew” membership multiple times. I’d receive an email stating how to renew, step by step. I was in auto-renewal and somehow that was removed. The steps they provide, the options aren’t available on the app! I finally received a link after the membership expired - still won’t work. I tried to send a message under the chat options, message won’t send. Worst app ever.
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No support
No tech support, they don’t reply to emails
Impossible de faire la mise à jour
Pas moyen d’entrer dans mon compte sans valider le texto, mais je ne le reçois pas
bad service
They told me the results will be out in 24-72 hours and it had been 168 hours (7 days ) and my results it is still pending!!
And u have to pay to see your results, absolutely it’s not worth it at all, do not waste your time go to another labs.
And u have to pay to see your results, absolutely it’s not worth it at all, do not waste your time go to another labs.
No results
Paid to see my results and it’s been two weeks and nothing is posted. I put in two inquiries with support now and no response to either of them. Can’t even get help for what I paid for. Will probably need to dispute the charge with my bank.
Worst app ever
Glitchy, full of bugs,can’t even signup, worst flow and design I’ve seen in my life.
Synching doesn’t work
Keep getting errors when connecting to Apple health
Results not available
Website has its own issues, it says your lab pdf is ready but when you click on it there is no results. Good luck calling them they let you wait 2 hours on call and say results should appear in 1 hour. Guess what after 1 hour same thing happening, again call then and wait 2 hours get hold of somebody and leads you with no answer
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🔴 no integration with Apple Health
Should be able to transfer data to my health account on Apple. Has no integration capability.
Paying for nothing
The service isn’t available in Manitoba and yet they deliberately “forget” to put it while you’re signing up. When I try to unsubscribe, there’s no option to do so. So, for two years I’m paying for nothing as they don’t even respond to the emails.
$10 a year and immediate block if you cancel
I paid $10 yesterday. I cancelled my yearly subscription so I’m not charge automatically next year and they immediately kicked me out and won’t allow me back in even though I paid until September 2026!
$9.99 to see results?
i had surgery for free but i can’t look at my blood work results for free..
Still no results after paying?
it’s disgusting tht they charge for this when it doesn’t even work
Worst worst worst company worst service.
It’s been a month I am calling for my blood test results no one will ever pick the call maximum time I have waited for 2 hours on call also even if you download this dead app nothing will pop up. Refund my money I will never ever use this service .
DON’T BUY DON’T PAY
The application supposed to provide you with the test results as simple as that— BUT IT DOESN’T give me my money back
Does not easily allow you to unsubscribe
This service requires you to subscribe then makes it difficult to unsubscribe. All for a service that should be free.
Not reliable
Cannot see blood work (only reason I paid for the app), contacted the company several times & it still is not resolved. Don’t waste your $$ on this app.