E-Service Training

E-Service Training

by Cisco

2 ratings
2 reviews
Free

Details

  • Released
  • Updated
  • December 9, 2010
  • December 4, 2021
E-Service Training screenshot #1 for iPhone
E-Service Training screenshot #2 for iPhone
E-Service Training screenshot #3 for iPhone
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About

This app provides training content for field engineers on Cisco products. It offers remedial procedures, overview videos, and quick reference guides for on-site services. Access is restricted to registered Cisco users.

COMPASS 6.0 remedial procedures
Cisco product remedial procedure videos
Cisco product overview videos
Field service quick reference
Verikit Checklist
Optical Verikit
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What's New in E

7.0

December 4, 2021

UI updated according to new devices. Bugs fixed. UX flow changed. Search improved.

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User reviews

Can’t log in

Install app. Sign into Cisco EST. done, see the Cisco EST website in the login window. Click done, screen says login. Repeat. Unable to actually log into the app, unless it’s mean to just be a web portal to EST which I don’t believe it is- I could just use a web browser for that.

Authentication problem

I am a cisco employee with access to EST online, but cannot login using the same credentials to this app. My login to EST online is my cco. Please fix this issue and I'll gladly rate five stars. Would be nice to have this in the field.

Developer apps

FAQ

What is E-Service Training?

E-Service Training is a mobile application designed to provide Cisco product training and remedial procedures for field engineers. It offers videos and quick reference guides to assist with on-site services.

Who can use E-Service Training?

Access to E-Service Training is limited to Cisco Third Party Maintainer Field Engineers (TPM FEs) and Cisco employees who have registered with Cisco.com.

What kind of content is available in E-Service Training?

The app features COMPASS 6.0 remedial procedures, videos on Cisco product remedial procedures and overviews, field service quick reference guides, and Verikit checklists.

Is E-Service Training available on Android devices?

E-Service Training is currently available for iPhone, iPad, and iPod devices. Support for Android devices is not mentioned in the provided data.

How often is E-Service Training updated?

The latest version of E-Service Training is 7.0, which was last updated on December 4, 2021. This indicates a less frequent update cycle.

What is the user rating for E-Service Training?

E-Service Training has a user rating of 3.0 stars based on 2 ratings. This suggests a mixed user reception.

Does E-Service Training have ads?

No, E-Service Training does not contain advertisements. The app is free to download and use without any ad interruptions.

Can I track my progress in E-Service Training?

The provided description does not explicitly mention progress tracking features within the E-Service Training app. Its focus appears to be on providing access to training materials.