Worst earbuds of all time
Response from developer
Sorry for the inconvenience. Could you tell us the model of your earbuds? Regarding the audio delay and sound quality issues, we recommend contacting us through the following methods for further diagnosis: 1. In the app, go to "Me" - "Help & Feedback" - "Submit Feedback" and describe your issue. Our customer service will contact you within 24 hours. 2. Please describe the issue and send screenshots or videos to our official customer service email: service@myearfun.com, and we will assist you in resolving it.
One simple problem
Response from developer
We apologize for the inconvenience. We will address the issue you reported regarding the "rain" white noise sound in a future update; please keep an eye out for upcoming releases.
Bluetooth connectivity
Brilliant
Works great but
doesn’t detect that earphones are connected
سيئة في الاتصال
Poor connectivity
Never remembers my device
The best budget earbuds brand out there
Response from developer
Thank you for your support and recognition! We will continue to work hard to bring you a better experience.
Not showing in app
Terrible app for good earbuds
No one can hear me when I call.
LDACを有効化できない…
もちろん、iPhoneがLDACに対応していないことは承知していますが、私はLDACに対応した音楽プレイヤーで音楽を聴いているため、自力でLDACを有効化できないのは非常に不便です。
また、もし誤ってデュアルデバイス接続を有効化してしまった場合、LDACが無効化されてしますので、自力でLDACを有効化することができなくなってしまいます。
iOS版でもLDACを有効化できるようになることを切に願っています。
Response from developer
フィードバックをお寄せいただきありがとうございます。LDACの切り替え機能についてですが、解決策をご案内いたしますので、お手数ですがカスタマーサービスまでアカウント情報をご連絡いただけますでしょうか。なお、デュアルデバイス接続機能が有効な場合、LDACは自動的に無効になります。必要に応じて、デュアルデバイス接続を手動で無効にすることも可能です。その他ご不明な点がございましたら、アプリ内の「ヘルプとフィードバック」>「問題の報告」からメッセージをお送りください。
Charging case discharges in one week
Connection issues
Top notch
Find My never works
Response from developer
We apologize for the inconvenience. When the phone is far from the lost earbud, it may not be able to establish a stable connection, making it difficult to locate the earbud accurately. We suggest moving your phone around the area where you think the earbud might be and trying to refresh the connection status in the app. Also, please make sure the EarFun app is updated to the latest version, and you can try resetting the earbuds and re-pairing them to improve connection stability. If the issue persists, please contact our customer service at service@myearfun.com, and we will assist you.
