Earned Wage Access by Netchex User Reviews

Name: Earned Wage Access by Netchex
Rating: 4.8 (2000 reviews)

Earned Wage Access by Netchex

Rain Inc.

💼 Business

Customer Experience

Positive experience41.3% of reviews

Neutral2.2% of reviews

Negative experience56.5% of reviews

~ Based on 46 written reviews from the US App Store.

What users say

Summarized from real user reviews of Earned Wage Access by Netchex. Based on 2K reviews and a 4.8/5 average, it highlights the 3 positives and 3 negatives reviewers mention most about this Business app.

Positive things

🚀Fast cash
💡Helpful when short on funds
👍Convenient

Negative things

🐛Login issues
🐛Account setup problems
🐛Unresponsive customer support

Is Earned Wage Access by Netchex Safe?

Earned Wage Access by Netchex appears safe based on user ratings. AppsHunter Safety Score for Earned Wage Access by Netchex is 96/100.

This assessment is based on 2,000 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience

1.0% of ratings suggest some concerns

2.6% of ratings point to a risky experience

~ Based on 2,000 App Store ratings for Earned Wage Access by Netchex.

Is Earned Wage Access by Netchex Legit?

Earned Wage Access by Netchex appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Earned Wage Access by Netchex is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

Instead of a generic response, maybe update your app. There are several reviews on here with the same problem…

David_Foust

14 days ago

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Cannot login

This app is horrible i already have an netchex account had one for over 5years it allows me to sign into my account just to take me back to the menu asking me to sign in again its a never ending process app doesn’t even work it tells me i already created an account but wont let me sign in just says checking authentication then makes me sign in again for same outcome.

jb123599

24 days ago

Response from developer

Makes no sense.

I click “login with netchex account” I type in my account login and password. It then says “account already exists, please login”. That’s literally what I’m doing. I’m on the login screen not the create an account screen.

IG CutieKuzzn

a month ago

Response from developer

They do not email you back

I have had nothing but issues with this app. And I have attempted contact with the email they provide and I have gotten absolutely no response from this team for over a month of emails. Absolutely nothing.

Babyvvvv26

a month ago

Response from developer

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

David_Foust

2 months ago

Does not work at all

Downloaded this app via a link in my Netchex app, and it is completely inaccessible. Gives me options to sign in with my Netchex acct, or create an account, but no matter which option I select it just takes me back to the sign in page. If I select create an account, it tells me my account already exists. This app is just a waste of time and storage space, avoid it!

Don’t make this mistake!!

2 months ago

Response from developer

Great

Awesome

Joe dunnit

2 months ago

They charge to much to send money to your own card

Datgirlchas

2 months ago

Earned wages Access

I’m happy with this service because it lets you handle a lot of things before you get paid. Thank you so much for this

Estephnia3000

3 months ago

Response from developer

We can't wait to share your feedback with the Netchex Earned Wage Access team, thank you for taking the time to leave a review!

Won't work

Everytime I try to login or create an account it doesn't go any further than letting me put in my netchex login

Yamaha's

3 months ago

Response from developer

Can’t login

My employer recently changed to Netchex so when I got the email about this app I was honestly excited since things have been going rough with the switch but I have been trying for 3 days to access this account I so say already have but to no avail I still can’t get in

dawn482727

3 months ago

Response from developer

Never updated

This app sucks I never get my advance and when I chat with rep they say the same thing every time. Do you have you location on have you took a leave of absence or changed job position blah blah blah. If I clock in and out the hours should be updated automatically what is the problem

lilressssa

4 months ago

Zero stars

I have contacted both employer and company about this app. And nothing works. It won’t let me in or anything. 💀 worse app ever

MK👈🏾

4 months ago

Response from developer

Zero Stars

Can’t get into anything. It goes to send me a verification code and nothing. This app is stupid

Smashlie59

5 months ago

Netchex EWA

Very convenient for emergency funds

Dee McClendon

6 months ago

App doesn’t work

Every time I try to sign in, it redirects me back to the sign in screen. I try everything.

Demitriiii123

6 months ago

How do I have an account

First I’ve heard of this I enter my info and am told I have an account already yet there is no support option to follow up with this error such an experience should be indicative of what type of service you can expect..

WLR02

7 months ago

Response from developer

Hi there, thank you so much for the great review, and we're happy to hear you're enjoying the Netchex Earned Wage Access app!

Zero stars…

My employer uses Netchex to process their payroll. Within this past year my employer promoted this app…. IT/customer service confirmed they received my payroll information days ago, but have not giving me an advance amount. They confirmed that my employer sent my payroll information. But when I asked as to why I have not received an advanced amount, the representative went silent. I understand programs go through trail and error, but to have bad communication with one of their representatives is unacceptable. For this issue to be ongoing is unacceptable. Run your trails
But train your representatives to know or at least have easy accessible responses when your app fails to follow through on exactly what it is designed for. Please do better. The fact Netchex controls people’s pay (which last pay period they failed to pay me on time), and to launch an app promising advancement but unable to do so…. You make too much money to consistently fall short.

Jb1382

7 months ago

Response from developer

AMAZING

this app has been available for me for almost a year and I refuse to use it because I thought it was going to be expensive. I was definitely wrong to borrow $300. It only cost five dollars although it sucks having to get your paycheck early. The small fee makes it that much better thank you checks.!!!!

Lebarzil

7 months ago

Don’t depend on this

This option would be great if you could depend on it. Suddenly I wasn’t able to access my funds with no explanation from anyone. I reached out to NC and my employer. Nothing changed on my employer’s end, no payroll issues yet NC kept placing blame on them. No one could give me a definitive answer and there’s still no resolve. I’ve reached out several times. I was grateful to have this option for Christmas time only to be disappointed.

cheekmate