Earned Wage Access by Netchex Reviews: Is It Legit?

Customer Experience

Positive experience37.9% of reviews
Neutral1.7% of reviews
Negative experience60.3% of reviews

~ Based on 58 written reviews from the US App Store.

What users say about Earned Wage Access by Netchex

Is Earned Wage Access by Netchex Safe?

Earned Wage Access by Netchex appears safe based on user ratings. AppsHunter Safety Score for Earned Wage Access by Netchex is 96/100.

This assessment is based on 2,409 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
0.9% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 2,409 App Store ratings for Earned Wage Access by Netchex.

Is Earned Wage Access by Netchex Legit?

Earned Wage Access by Netchex appears to be a legitimate app. AppsHunter Legitimacy Score for Earned Wage Access by Netchex is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Great for when you need some change until payday!

Great for emergency

This app has helped me through so many emergencies I’m so grateful!

Response from developer

We're so glad Netchex EWA has been there for you when you've needed it most! Thank you for sharing this with us. It means a lot to know Netchex EWA has helped you through difficult moments, and we're grateful to have you as part of our community.

No wages accessible

This app uses geotracking which is ridiculous. We switched to Netchex months ago and I haven’t had a single accessible wage. I got my $10 referral and that was last month. I’ve been emailing with our HR department and a support agent and nothing has been resolved. After reading reviews, I can see why. If your job is thinking of switching to Netchex, advise them not to. We’ve had nothing but issues from several employees.
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Response from developer

We hear you, and we're sorry this has dragged on. Reach out and we'll get the right people involved.

Complete garbage

I have been fighting for a year to get access to my account and they constantly want the same information every single time with no results of logging in but I get told I have funds available?!

Response from developer

We understand how frustrating it is to know your funds are there while getting stuck in an endless loop of login challenges. This generally happens when there's an issue with your employer's single sign on. Please reach out to our support team for assistance!

Can not log in

I can log into my netchex account, but when I log into your app it says it’s authenticating then it goes back to the log in page a continuous loop

It won’t let me in!

The app won’t let me in after asking for my name and number it will bounce me
Back

No wages accessible

This app uses geotracking which is ridiculous. We switched to Netchex months ago and I haven’t had a single accessible wage. I got my $10 referral and that was last month. I’ve been emailing with our HR department and a support agent and nothing has been resolved. After reading reviews, I can see why. If your job is thinking of switching to Netchex, advise them not to. We’ve had nothing but issues from several employees.
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Response from developer

We hear you, and we're sorry this has dragged on. Reach out and we'll get the right people involved.

Netchex

This is useless it doesn’t help nothing

Absolutely trash

I work a full-time job 40+ hours a week and whenever I need to borrow from the airport I log into it after my shift and the balance is always zero sometimes the balance has zero for more than a month even after I’ve worked every day consistently getting extremely tired of being told 3 to 5 business days for response or to reach out to the support team and they get back to you as slow as possible I don’t know why companies pair with this app when it’s not reliable what good is it being referred for you to have for your job if you can’t use it when you need it I wish I could give this at zero stars because at this point I’m ready to uninstall!!!!
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Response from developer

You're right to be frustrated. Being told to wait days for a response, repeatedly, isn't acceptable. Please contact us and we'll get someone to take a look at your account.

Manager

Does not work

Worthless

Login issues, customer service service is useless.

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

Instead of a generic response, maybe update your app. There are several reviews on here with the same problem…

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Cannot login

This app is horrible i already have an netchex account had one for over 5years it allows me to sign into my account just to take me back to the menu asking me to sign in again its a never ending process app doesn’t even work it tells me i already created an account but wont let me sign in just says checking authentication then makes me sign in again for same outcome.
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Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Makes no sense.

I click “login with netchex account” I type in my account login and password. It then says “account already exists, please login”. That’s literally what I’m doing. I’m on the login screen not the create an account screen.

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Cant Access

Having The Same Issue Ive Read About , Smh.

They do not email you back

I have had nothing but issues with this app. And I have attempted contact with the email they provide and I have gotten absolutely no response from this team for over a month of emails. Absolutely nothing.

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

Does not work at all

Downloaded this app via a link in my Netchex app, and it is completely inaccessible. Gives me options to sign in with my Netchex acct, or create an account, but no matter which option I select it just takes me back to the sign in page. If I select create an account, it tells me my account already exists. This app is just a waste of time and storage space, avoid it!
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Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Great

Awesome

They charge to much to send money to your own card

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