Earned Wage Access by Netchex User Reviews

Customer Experience

Positive experience36.5% of reviews
Neutral1.9% of reviews
Negative experience61.5% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is Earned Wage Access by Netchex Safe?

Earned Wage Access by Netchex appears safe based on user ratings. AppsHunter Safety Score for Earned Wage Access by Netchex is 96/100.

This assessment is based on 2,156 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.3% of ratings point to a safe experience
1.0% of ratings suggest some concerns
2.7% of ratings point to a risky experience

~ Based on 2,156 App Store ratings for Earned Wage Access by Netchex.

Is Earned Wage Access by Netchex Legit?

Earned Wage Access by Netchex appears to be a legitimate app. AppsHunter Legitimacy Score for Earned Wage Access by Netchex is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No wages accessible

This app uses geotracking which is ridiculous. We switched to Netchex months ago and I haven’t had a single accessible wage. I got my $10 referral and that was last month. I’ve been emailing with our HR department and a support agent and nothing has been resolved. After reading reviews, I can see why. If your job is thinking of switching to Netchex, advise them not to. We’ve had nothing but issues from several employees.
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Netchex

This is useless it doesn’t help nothing

Absolutely trash

I work a full-time job 40+ hours a week and whenever I need to borrow from the airport I log into it after my shift and the balance is always zero sometimes the balance has zero for more than a month even after I’ve worked every day consistently getting extremely tired of being told 3 to 5 business days for response or to reach out to the support team and they get back to you as slow as possible I don’t know why companies pair with this app when it’s not reliable what good is it being referred for you to have for your job if you can’t use it when you need it I wish I could give this at zero stars because at this point I’m ready to uninstall!!!!
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Manager

Does not work

Worthless

Login issues, customer service service is useless.

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

Instead of a generic response, maybe update your app. There are several reviews on here with the same problem…

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Cannot login

This app is horrible i already have an netchex account had one for over 5years it allows me to sign into my account just to take me back to the menu asking me to sign in again its a never ending process app doesn’t even work it tells me i already created an account but wont let me sign in just says checking authentication then makes me sign in again for same outcome.
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Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Makes no sense.

I click “login with netchex account” I type in my account login and password. It then says “account already exists, please login”. That’s literally what I’m doing. I’m on the login screen not the create an account screen.

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Cant Access

Having The Same Issue Ive Read About , Smh.

They do not email you back

I have had nothing but issues with this app. And I have attempted contact with the email they provide and I have gotten absolutely no response from this team for over a month of emails. Absolutely nothing.

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Won’t let anyone log in

It goes through the two factor authentication but there’s no “submit” button or way to get to the next page.

Does not work at all

Downloaded this app via a link in my Netchex app, and it is completely inaccessible. Gives me options to sign in with my Netchex acct, or create an account, but no matter which option I select it just takes me back to the sign in page. If I select create an account, it tells me my account already exists. This app is just a waste of time and storage space, avoid it!
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Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Great

Awesome

They charge to much to send money to your own card

0

Earned wages Access

I’m happy with this service because it lets you handle a lot of things before you get paid. Thank you so much for this

Response from developer

We can't wait to share your feedback with the Netchex Earned Wage Access team, thank you for taking the time to leave a review!

Won't work

Everytime I try to login or create an account it doesn't go any further than letting me put in my netchex login

Can’t login

My employer recently changed to Netchex so when I got the email about this app I was honestly excited since things have been going rough with the switch but I have been trying for 3 days to access this account I so say already have but to no avail I still can’t get in

Response from developer

Hi there, I'm sorry to hear you're having trouble with your Netchex Earned Wage Access account. Please contact us at netchex@ewacare.com with a summary of your issue, and one of our support reps will be in touch!

Never updated

This app sucks I never get my advance and when I chat with rep they say the same thing every time. Do you have you location on have you took a leave of absence or changed job position blah blah blah. If I clock in and out the hours should be updated automatically what is the problem

Zero stars

I have contacted both employer and company about this app. And nothing works. It won’t let me in or anything. 💀 worse app ever

Zero Stars

Can’t get into anything. It goes to send me a verification code and nothing. This app is stupid