Eastern Power User Reviews

Customer Experience

Positive experience23.4% of reviews
Neutral6.3% of reviews
Negative experience70.3% of reviews

~ Based on 64 written reviews from the US App Store.

What users say

Is Eastern Power Safe?

Not enough ratings yet to assess Eastern Power.

Is Eastern Power Legit?

Eastern Power appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Eastern Power is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Biller details not showing

Hi,
We found an issue where the biller details are not showing in the app even
biller details are correct

Issue with Service No

When recently installed the app, after logging in I’m not able to see my saved service numbers and if I try to add them it is saying scno already exists. Unable to pay the electricity bill

Response from developer

Hi Could you please share your registered mobile number or login email ID by emailing mobileapp.apepdcl@apeasternpower.com? This will help us investigate the issue with your saved service numbers and assist you in resolving it as quickly as possible.

Error- JSONObject Not Found

Please fix it guys.. BTW, what’s with the UI.. is this a Stone Age?

Response from developer

The technical issue has been fixed. Please try again and let us know if you're still experiencing any problems.

Improvement

Improve some animations graphics and change the complete designs and fix out the bug issues there are lot of bug issues and make payment method easy

Response from developer

Thank you for your feedback regarding the app's UI. We appreciate your input and will take it into consideration for future improvements.

Fully disappointed with app performance

App doesnt work properly
Never reflect proper status of payments
Fully disappointed

Response from developer

Dear User, We apologize for the inconvenience. The issue has been fixed. Please update the application and continue using it. For further assistance, feel free to call our customer care at 1912.

Good but delay producing bill payment confirmation

Easy to access but while paying the bill, it’s not giving the confirmation immediately, taking min 2 days time, need to be upgrade, this may because of app maintenance not there properly.

Response from developer

Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

Not working

Not working from a month

Response from developer

Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

No OTP iPhone

After putting phone number OTP not sending. Just staying on send OTP screen. It used to work and not sure what update caused this. iPhone user

Response from developer

Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

The app doesn’t work

Just a black screen

Not working properly

Sometimes this app is not opening its showing black screen

Not able to login with my mobile number

After the update app stopped working and not able to login

App is not working

Please fix the app. Not able to open.

Response from developer

Dear User, Thank you for your feedback. We apologize for the inconvenience. The technical issue has been rectified. Please update to latest version. For additional assistance, please contact our customer care at 1912.

App not working

Payment still loading but money was debited in account

Payments fail on this app

Payments are failing, my money got deducted but bill was not paid . There is no customer care for this organisation.

Worst App

These developers don’t know how to develop an application. Payment handling are very worst. The status of payment never updates after the transaction is successful. How will the user know what happened to his payment

Worst app - payment gets debited but still loading in the app

I am trying to pay my last month bill, I have paid twice till now. Both the times my amount got debited but the payment page is still loading , worst rendering and updation

Sill

App not working update it

Not functioning

After update all functions are disabled

App Not working

Hi Team,
Suddenly app is not working

App Not Working

After the last bill payment, I’ve been trying open the app but it doesn’t load the account or go to the homepage anymore. Please FIX

Response from developer

Dear User, We apologize for the inconvenience. The issue has been fixed. Please update the application and continue using it. For further assistance, feel free to call our customer care at 1912.