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ACT Fibernet

ACT Fibernet

by Atria Convergence Technologies Private Limited

3.9K ratings
228 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • July 29, 2016
  • August 12, 2026

Features

Developer

Atria Convergence Technologies Private Limited
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Reviews summary↘︎
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❓5 answered
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About

Manage your internet service with ease. Book new connections, pay bills, track usage, and get support. Discover bundled OTT plans and optimize your Wi-Fi with the built-in analyzer.

✓Book new internet connection
✓Pay and track bills
✓Raise and track support tickets
✓Chat with support agents
✓Explore OTT bundled plans
✓Wi-Fi signal strength analyzer
✓Router optimization
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What users say

Summarized from real user reviews of ACT Fibernet. Based on 3.9K reviews and a 4.2/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Fast internet speed
  • 👍Good customer service
  • 🚀Reliable internet connection

Negative things

  • 🐛Frequent internet disconnections
  • 🔧Slow response to service requests
  • 💰Expensive service
  • 🤖Unhelpful chatbot
  • 🔒Payment issues
  • 🐛Buggy mobile app
See all reviews

What's New in ACT Fibernet

5.2.4

August 12, 2026

All-New ACT Fibernet App! Your single, seamless solution, faster and more rewarding. Simple Payments & Support: Hassle-free bills and effortless ticket raising. Smart Wi-Fi Control: Easily view and manage connected devices. Entertainment Hub: View benefits, shop for plans, routers, and top-ups. Exclusive Rewards: Personalised offers and refer friends to earn more!

More

User reviews

Most RecentHighest RatedLowest Rated

Act customer service response

Act been ok
In speed but customer service in restoration when an issue occurs is not good.
vijaygurramvijaygurram

Autogenerated bill without usage

They are automatic generated bills without connection even after valid pack without any information , chat box is use less very less options and it’s not accepting the issue from customer
Worst wifi actWorst wifi act

Very bad service and worst app

The users cannot even contact actual customer service representatives to convey their genuine concerns. Very bad and unacceptable and unsatisfactory!
Aamir W KhanAamir W Khan

Worst WiFi

Always have a issue with this WiFi and no proper service and they don’t respond to customer queries and always ask to pay extra
Harshi3029Harshi3029

Payment

Payment is easy
Tebow2244Tebow2244
See 223 more reviews

Developer apps

ACT E-Intercom
ACT E-Intercom

by Atria Convergence Technologies Private Limited

💼 Business

(8)

See developer apps

User experience

🐞

Reported Bugs

3 issues

App crashes during payments

Bug

Incorrect billing information

Bug

Inability to raise service requests

Bug
✨

Requested Features

3 requests

Option to downgrade or cancel plan

Feature

Improved customer support channels

Feature

Ability to track service requests

Feature

FAQ

What can I do with the ACT Fibernet app?

The app allows you to book new internet connections, pay your bills, track your usage, raise and track support tickets, and chat with customer service agents. You can also explore OTT bundled plans and use the Wi-Fi analyzer to optimize your home network.

How do I pay my bill using the app?

You can easily pay your ACT Fibernet bill directly through the app. The app also provides features to download your bill and track your billing trends over time, giving you a clear overview of your expenses.

What if I need technical support?

If you encounter any issues, you can raise and track support tickets directly within the app. For immediate assistance, you can also chat with ACT Fibernet agents via the integrated chatbot for quick resolutions.

Can I upgrade my internet plan or get new offers?

Yes, the app allows you to explore various plans, including those bundled with free OTT subscriptions. You can subscribe for a new connection or upgrade your existing plan directly through the app.

What is the Wi-Fi analyzer feature?

The Wi-Fi analyzer helps you understand your home network's performance. It allows you to track signal strength, optimize your router settings, and identify the best locations in your home for optimal Wi-Fi coverage.