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Eastland Car Service

Eastland Car Service

by Eastland Car Service

603 ratings
15 reviews
✈️ Travel
Free

Details

Released
May 6, 2015
Updated
September 18, 2024

Features

Developer

Eastland Car Service
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Eastland Car Service screenshot #1 for iPhone
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Eastland Car Service screenshot #5 for iPhone
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⭐15
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📝12+ tags
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🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦w/o updates
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About

Book and manage ground transportation reservations with ease. This app allows you to schedule rides for immediate or future travel, track your driver's location and estimated arrival time, and manage payments for both personal and corporate accounts.

✓Easy reservations
✓GPS-based booking
✓Book for others
✓Edit/cancel reservations
✓Instant status updates
✓Driver location & ETA
✓Payment management
Show original description

What users say about Eastland Car Service

Reviews of Eastland Car Service are mixed: the Travel app is rated 4.8/5 from 603 App Store ratings. What users like most: cheapest rides, fabulous service. Top complaints: racist service, robbing people. Summarized from real user reviews.

Positive things

  • 💰Cheapest rides
  • 👍Fabulous service
  • 🚀Prompt and excellent service
  • ✨Great service
  • 💸Save money compared to others
  • ⏱️Always on time
  • 😊Nice drivers
  • ⚡Pick up super fast
  • 🚗Cars are clean and comfortable
  • ⏱️Car comes in 3-5 minutes
  • 📍GPS tracking of the app
  • 🔔Notification when the cab has arrived
  • 💲Reasonable price
  • ✅Reliable
  • 👍Great app

Negative things

  • 😠Racist service
  • 💰Robbing people
  • ❌No car arrived for scheduled pickup
  • 🗣️Rude dispatcher
  • 🤷‍♀️Told pickup area too far
  • 💸Scam
  • 😠Drivers are horrible
  • 📍Dropped off at the corner, not the house
  • 😠Driver doesn't care
  • 👎Half service
  • 🚶‍♀️Friends had to walk an extra block
  • 😠Disrespectful drivers
  • 💸Price changes unexpectedly
  • 🚫Not reliable
  • 🚗Driver taking pictures while driving
  • ⏳Made to wait 30 minutes after accident
See all reviews

What's New in Eastland Car Service

7.1

September 18, 2024

- bug fixes and improvements

User reviews

Most RecentHighest RatedLowest Rated

Reasonable

Cheapest rides and fabulous service every single time.
GGMPizzy

Racist

They robbing people and they racist I don’t recommend go to first class car service
ZZee______

Service

Prompt and excellent.
AAgk1311

Cab trail

Great service
Mmosdef021

DO NOT USE EASTLAND

I confirmed a car for a 6 am trip at 7 pm the night before with Eastland. At 6 am no car arrived. When I called the dispatcher they were very rude and told me they didn’t have the pickup and that my area was too far for pickup anyway. They have picked me up multiple times before at this address. What a scam. Do not use.
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MMschaeffer500
See 10 more reviews

User experience

🐞

Reported Bugs

5 issues

Car not arriving for scheduled pickup

Bug

Dispatcher providing incorrect information about pickup areas

Bug

Driver not completing the full service by dropping off at the correct location

Bug

Inaccurate pricing compared to quoted price

Bug

Driver involved in an accident due to distracted driving (taking pictures)

Bug
✨

Requested Features

3 requests

Improve driver training on customer service and drop-off locations

Feature

Ensure accurate booking and dispatching of cars

Feature

Address pricing discrepancies and ensure transparency

Feature

FAQ

What can I do with the Eastland Car Service app?

The app allows you to book and manage all your ground transportation needs. You can make reservations for immediate or future travel, edit or cancel existing bookings, and receive instant status updates on your ride. It also provides driver location and estimated time of arrival information.

How do I make a reservation?

Reservations can be made easily for 'now' or for future travel. The app utilizes GPS for location services, allows you to select from recent addresses, or book airport transfers. You can book a ride for yourself or for someone else.

Can I manage payments through the app?

Yes, the app offers corporate and personal payment management. This means you can handle billing for both business and individual travel directly within the application.

Is this app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of in-app purchases or subscription fees for its core functionality.

What information will I get about my driver?

The app provides instant status updates for your reservation. You will also be able to see your driver's current location on a map and their estimated time of arrival (ETA) to your pickup point.