A genuinely terrible app
Seriously, you’ve gotta put in some effort to make an app this bad.
Why do I need an account to connect to my own device over Bluetooth? My phone lost connection to the thermostat at some point and I couldn’t get it back. Tried removing the thermostat, reinstalling the app, rebooting everything… nothing works. Thankfully there’s an old device around that’s still connected.
Interacting with the thermostat without an app is just miserable. Nothing is where you expect it to be. I hate how much it slows down the response time when the temp should be triggering the furnace… the analog thermostat was much faster.
I hate that we spent so much money on this thermostat so I feel obligated to use it. I wish we could go back to the old analog style. Unfortunately we had to enlarge the hole in the wall for this terrible device, so I guess we’re stuck with it unless there’s a giant analog thermostat out there somewhere.
Why do I need an account to connect to my own device over Bluetooth? My phone lost connection to the thermostat at some point and I couldn’t get it back. Tried removing the thermostat, reinstalling the app, rebooting everything… nothing works. Thankfully there’s an old device around that’s still connected.
Interacting with the thermostat without an app is just miserable. Nothing is where you expect it to be. I hate how much it slows down the response time when the temp should be triggering the furnace… the analog thermostat was much faster.
I hate that we spent so much money on this thermostat so I feel obligated to use it. I wish we could go back to the old analog style. Unfortunately we had to enlarge the hole in the wall for this terrible device, so I guess we’re stuck with it unless there’s a giant analog thermostat out there somewhere.
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App is awful, been broken for years
This app is embarrassingly bad. It used to be fine, but they updated it a few years ago and now most in depth functions are completely broken. You can change the mode and temperature and that’s it. You used to be able to access diagnostics, sensor temp readings, and lots of in-depth info and now you can’t at all anymore. It all just says “not valid”. The wifi connect version for accessing it away from your RV doesn’t work at all for me, defeating most of the purpose of this overpriced thermostat. I can only use the local bluetooth connect to change it while I’m already at home. The UI for buttons is completely, obviously broken (and has been for years) - the buttons don’t work and there are weird white dots that are clearly a result of broken UI all over the app. If I didn’t already have this thing paid for and installed for a couple years before they completely broke the app, I’d have returned it immediately. I’m not on an old phone or on an old version of IOS or anything like that. It’s genuinely embarrassing that it’s been mostly nonfunctional for multiple years and that the devs haven’t fixed it at all.
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Very buggy
Works ok on Bluetooth. WiFi, not so much. When connected, I can turn on and off and change temp. But can’t change fan settings or heat/cool settings.
Hands down one of the worst products I’ve ever used
Avoid this hardware and software combo at all costs.
WiFi doesn’t work
Very overpriced for a poorly designed app. Things aren’t very intuitive and require research. Works great with Bluetooth but the whole purpose of having it is to be able to monitor the temperature went away from an RV. Thermostat shows the Wi-Fi connected, but it never works on the app.
No support, app sucks
The thermostat is ok. Laggy touchscreen but works. It also connects to WiFi, I know this because it shows the WiFi symbol in green and shows outside temp it gets from the web.
Within the app I’m able to control the thermostat via Bluetooth. But it will not work via the WiFi option. It will just stay on the thermostat screen but does not work via WiFi no matter how many times I’ve tried within that past 4 months. Please fix this. I’ve tried many times to reach out and never got a response back as promised from customer service
Within the app I’m able to control the thermostat via Bluetooth. But it will not work via the WiFi option. It will just stay on the thermostat screen but does not work via WiFi no matter how many times I’ve tried within that past 4 months. Please fix this. I’ve tried many times to reach out and never got a response back as promised from customer service
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How do you know remotely when the heater or air conditioner is actually running
I can’t tell by looking at the App if my air conditioner is running when I get a high temperature alert. I can see my actual thermostat temperature numbers light up when I’m at my trailer, why can’t the App do that.
WiFi
For some reason, I had to delete the APP, log back in, and reset the WiFi settings to get it to work again. Seems to have issues after a phone software update.
Poor visibility of screen in dim lighting
The app does not allow to turn off night mode on my iOS 26 iPhone 17. The black background and the faint letters with small font makes setting up the thermostat very difficult.
How did this get approved?
Just curious how this app even got approved to be in the App Store. This feels like an experiment by a 9th grader
Need more updates and Alexa support
The device is frozen once and fan high mode does not work only low and need Amazon support Alexa Support Alexa turn on fan
Perfect
Love the app and the easy use of it. Expensive but if you want remote capabilities it is worth every penny.
Works great, but
The only thing I have an issue with is the app doesn’t automatically choose a thermostat and open that setting panel automatically. If it’s developers are actually reading this would make it so the last thermostat accessed is automatically loaded and then you have to go back to select a different one. That way, the GUI would automatically load the last thermostat and likely the thermostat you want to control.
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Great for what is does.
Use the quick start guide to learn how to use this app for your thermostat. Once you learn how to use it you will be glade you have it. You can link to the thermostat by WiFi for remote access and warnings when you’re away from your RV. When you are there you can Bluetooth to it to set or change the weekly schedule. Or you can make changes without having to touch the thermostat. I love the convenience of the app and the ability to make changes to my RV HVAC from anywhere at anytime. Plus the peace of mind that if the system fails to operate properly it will warn me if the temp gets out side my set pentameters. Knowing my pets are not going to overheat or freeze.
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Childlike User Interface with ample problems
Let’s be clear this is the best RV thermostat on the market… The problem is that’s not saying much. The UI is so bad, it would feel outdated on a Palm pilot. It works, but it’s Kludgy, and missing so many features that would be a layup. It’s just terrible but it’s the best we got.
Solid - simple feature
I like this app, it’s simple and easy to use, really wish it looked nicer I would love if they would update the graphics and UI.
Lar8480
Easy installation, works very well except for schedule. It will not run the schedule. Support sent options to try but not successful. Figured out power has to be on foe schedule to work. It will not power on unit
Very Good Product. Support is excellent
Very Good Product. Support is excellent
Almost perfect, needs HomeKit
I love this thermostat. Super easy to install. With the prevalence of Starlink and other RV Internet solutions, HomeKit / Matter support would be outstanding! Please and thank you!
Great app and fantastic company
The app works as it should. Big, colorful touch display. App access to most all functions via WiFi or Bluetooth. Alerting works well.
Just needs a watch app. Would love to quickly check/change temps without having to open the phone. Just a small wish.
Just needs a watch app. Would love to quickly check/change temps without having to open the phone. Just a small wish.
Not useful.
App will not show me all the modes available. It only shows fan, but the thermostat itself has fan, furnace, A/C, and heat pump. Pretty useless for us.
