Always Updating
I love the ETP program but the app is a glitchy mess. My biggest issue is EVERY SINGLE TIME I open it I have to wait a few minutes (if I’m lucky) before I can journal because the app is ALWAYS updating. I can open it, update my weight or steps (after waiting for the app to update), close the app and then go back in 5 minutes later and the app has to update for who knows how long. I’ve deleted the app and reinstalled with no change. It is frustrating enough I don’t even use the app a majority of the time… and this is how we are supposed to communicate with our coaches.
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Bring back the old version
At least when I manually typed in numbers which SHOULD sync, the app took them. Now I spend five frustrating minutes and they get wiped out anyway. Unbelievably frustrating for over a year now. This is critical to my coaching. Some compensation or recognition should surely have been provided. No reply from support when I messaged them either. I’d like to give a rating of -5!!!!!!!!
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Great service and app is coming along
The programming is great with a wonderfully positive community of coaches and clients. The new app gets better all the time. It has had its struggles but the updates have been very positive.
Getting better all the time
It’s a new app to this company so it’s going to go through some growing pains. Many changes have come with some great new features. I only expect that with time, things will be even better.
Eat To Perform
Love this app. Keeps me on track with my nutrition and the coaches are awesome
Works well for me
Took some time to work out the kinks but the app works well now. Syncs as it is suppose to.
Latest update?
What happened with the latest update? For two days now, I can't see my daily macro goals nor my weekly ones. The button has just disappeared. Doesn't anyone QA your software with regression testing? Come on...
Three months since last review - and it’s worse!
ETP, your tech is terrible. This plan cannot be followed and coaches can’t adequately do their jobs without a platform to review and communicate effectively. Multiple requests and suggestions and inquiries to tech support go without any change to the continual issues. It’s been three months now that the dashboard will not update.
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AWFUL!!!!
This is a terrible app. I want to quit ETP over the stupid app. It changes macros on other days and does not sync correctly. . . Ever. I thought the old app was pretty bad but this is HORRIBLE!
Wonderful!
This app works so much better than the old etp app!! My numbers pull over automatically with a hitch! Love it!!
App is useless
The app doesn’t sync… ever. I have to get on my laptop to manually input every data point. If the app worked and was even user friendly it would be a game changer. I’m better off writing it all in a notebook.
Program is great but old and new app are trash
The programming is awesome for the macro plans. I believe on it and have had great results. Coaches are supportive and knowledgeable as well. However, the entire plan suffers as a result of the technology being completely subpar. The data syncing is unreliable, the app is not user friendly and I honestly think it is probably even worse for the coaches because it likely degrades the consistency in reporting and communication. I’m a professional software engineer, so believe me when I tell you, that you are absolutely going to have to do better at your tech. Just spend the money to do it right. I fear that not prioritizing the technology in a more significant way, could more than likely lead to this really awesome program failing one day.
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Awful!
Second regretful1’s comments.
The program is great but the app is a mess:
- not user friendly,
- missing key tracking metrics (sugar tracking is a key part of the program and it suddenly disappeared)
- requires you to download several other apps to make this one work,
- doesn’t properly sync with MyFitnessPal,
- doesn’t work with FitBit at all,
- and zero customer or tech support (all you can do is email someone, no live person, and even the emails back are largely useless)
The program is great but the app is a mess:
- not user friendly,
- missing key tracking metrics (sugar tracking is a key part of the program and it suddenly disappeared)
- requires you to download several other apps to make this one work,
- doesn’t properly sync with MyFitnessPal,
- doesn’t work with FitBit at all,
- and zero customer or tech support (all you can do is email someone, no live person, and even the emails back are largely useless)
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:(
The new app is terrible.
Not user friendly
Does not link with fitbit
Would not have joined ETP if this was app i started with
Not user friendly
Does not link with fitbit
Would not have joined ETP if this was app i started with
