eBike Flow Reviews: Is It Legit?

Customer Experience

Positive experience51.2% of reviews
Neutral16.6% of reviews
Negative experience32.2% of reviews

~ Based on 574 written reviews from the US App Store.

What users say about eBike Flow

Is eBike Flow Safe?

eBike Flow appears safe based on user ratings. AppsHunter Safety Score for eBike Flow is 92/100.

This assessment is based on 2,210 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
3.3% of ratings suggest some concerns
6.0% of ratings point to a risky experience

~ Based on 2,210 App Store ratings for eBike Flow.

Is eBike Flow Legit?

eBike Flow appears to be a legitimate app. AppsHunter Legitimacy Score for eBike Flow is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cadence

Why the heck do you make the cadence setting a dealer only setting? I am 62 and what a 62 year old urban rider is completely different than a 25 year old mountain biker yet the user can’t adjust it. I have to load the bike and take it to adjust. How many times am I going to have to do this? This is silly. Make this a user setting. I spent a lot of money on this setup and I am not enjoying because frankly the motor barely helps.

The app changes very few parameters and frankly that is what I need it for. FIX IT!
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Beware of the motor lock

I have dispensed with this potentially great motor locking feature after a very disruptive and frustrating experience. It was never clear how to switch from lock and unlock: seemingly happening by chance when the phone was near! Then it suddenly failed, leaving the bike locked. I had forgotten which email I had signed up with and password so tried deleting the app and starting again. Result disaster! My bike was disabled beyond my control. Eventually, I worked out it was a pairing problem and resolved the issue but it was an unnecessarily scaring event since I don’t live anywhere near a Bosch agent and certainly couldn’t get the bike to one. I shall rely on good “physical locks “ in future.
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Response from developer

Hello Exburt. We value your feedback, even if it is not the one we aim for. We are committed to constantly improving our products and your satisfaction. Your Bosch eBike Team

The camera and photo library feature not working for ebike registration

The camera and photo library feature not working. Tried on 2 different iPhones

Response from developer

Hello Numair Ali. For more complex problems, contacting our technical support at contact@bosch-ebike.co.uk is the fastest and most efficient way. Our team can get back to you directly with open questions, obtain the required information and provide individual assistance based on this. Your Bosch eBike Team

Charge limit should be a standard feature

Please add charge limit option. This would be useful for the ebike. As a paying Flow+ user, i expect to have battery-management features to be included.

Abonnement Flow+ pas assez utile

⌚️Vraiment dommage que l’app Apple Watch ne permette pas (à minima) de déverrouiller son vélo. De plus, pas de compatibilité pour les montres Garmin.
🗺️La carte 3D est difficile à lire en mode navigation en ville (zoom trop reculé).
🔔J’aimerais pouvoir régler le seuil de sensibilité du Connect Module (l’alarme n’est pas assez sensible aux chocs et mouvements).
🧾J’aimerais pouvoir ajouter toutes les factures d’accessoires du vélo, utiles en cas de vol.
🪫Dans les Statistiques de trajet, j’aimerais connaître le % de batterie consommé durant chaque trajet (afin d’optimiser mon parcours régulier).
💬 Pouvoir activer/désactiver certains types de notifications sur iPhone (les alertes batterie, de trajets inutiles…)
🚨Nouvelle alerte sonore quand on éteint le vélo alors que la batterie est presque à plat (inférieure à 10%). Un bruit différent du son d’extinction habituel du vélo. Cela rappelle d’aller immédiatement recharger la batterie pour le prochain trajet.
⚡️Ajout d’une option pour allumer automatiquement le VAE dès que la batterie est insérée sur le vélo (gain de temps)
🕰️ Sur l’afficheur Purion 200, affichez l’heure actuelle sur tous les écrans, par exemple en haut au milieu (indispensable pour ne pas devoir changer d’écran pour lire l’heure)
🔐Offrir la possibilité de déverrouiller le vélo par code PIN de 6 chiffres sur la commande Purion 200 (sélection de chiffres de 0 à 9 en utilisant les boutons ↑ ↓ , validation par appui sur → ←). Utile lorsqu’on n’a plus de batterie sur le téléphone ou qu’il n’est pas à portée de mains.
💶 J’aimerais que l’abonnement Flow+ soit plus utile pour le prix (près de 60€ par an). La géolocalisation du Connect module reste assez limitée (pas de suivi de trajet sans le smartphone alors que le Connect module intègre un GPS), et l’alarme de vol ne sonne pas si la batterie est enlevée donc pas dissuasif. J’aimerais que cet abonnement donne accès à des offres spéciales (achat d’accessoires, réductions sur des sites, etc.), options d’enregistrement vidéo des trajets …
📧 La newsletter est peu intéressante car m’informe de fonctionnalités que je connais et j’utilise déjà
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Response from developer

Bonjour France 9. Nous vous remercions pour vos suggestions et apprécions sincèrement que vous les partagiez avec nous. Nous vous invitons à nous les transmettre par e-mail, si possible accompagnées de descriptions plus précises. Cela nous permettra de mieux relayer vos idées auprès des équipes de développement concernées. Merci pour votre engagement. Votre équipe Bosch eBike

Maps lacking

I found that the available maps are severely lacking in visibility and features. Worst part is the app requires Always On Tracking for the GPS location and maps to work. I refuse to submit my location when not using the app.

Why Upcharge?

The app overall is good, but upselling for features in Flow+ is a cash grab.

Response from developer

Hi CylonInALabcoat. Thanks to regular updates, your eBike is constantly improving. With the Flow+ subscription, you get additional premium services and utilise the full potential of your eBike. We offer you a free test phase for this. Afterwards, you decide whether you want to continue paying for the extra smart services. Your Bosch eBike Team

Terrible app

Can’t even login to the app. I’ve been on the phone and emailed with Bosch support. Allowed all cookies, updated to latest browser. Continue to receive an error message. Now I can update the my Bosch motor should have purchased a bike with avinox.

Don’t use e-lock function!

I thought the e-lock was a good idea until it wasn’t! I used it for about a month then it wouldn’t connect. I tried forgetting the bike but it wouldn’t connect. Turned everything on and off still wouldn’t connect.
The help advice said I had reinstall the app. Luckily I was at home so did something else instead.
I came back a few days later and it connected when I re-paired them.
Not good.
I see from other reviews that I am not the only user to experience this.
What are Bosch doing to fix this?
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Easy cruise

Back on the MTB after 2 months off so happy to have this awesome ride!

Robs

Nach mehreren Monaten mit unterschiedlichen Antriebssystemen ist mein Eindruck ziemlich eindeutig: Das Bosch System mit Antrieb, Flow App und den dazugehörigen Komponenten ist für mich aktuell die überzeugendste Gesamtlösung. Es gibt sicherlich Antriebe anderer Hersteller, die bei einzelnen technischen Kennwerten, beispielsweise bei maximalem Drehmoment oder Spitzenleistung, stärker aufgestellt sind. In der Praxis ist für mich jedoch nicht nur die reine Motorleistung entscheidend. Viel wichtiger ist das Zusammenspiel aus Antrieb, Software, Sensorik, Regelung, Bedienung und den Möglichkeiten zur individuellen Anpassung. Genau hier sehe ich eine große Stärke des Bosch Systems. Die Abstimmung der Motorcharakteristik, die unterschiedlichen Unterstützungsmodi und die Anpassungsmöglichkeiten über die Flow App ergeben ein sehr konsistentes Gesamtpaket. Auch die Integration der Software in das Antriebssystem ist aus meiner Sicht ein wesentlicher Vorteil. Ich habe mit in den letzten Monaten verschiedene Systeme angesehen und dabei festgestellt, dass einzelne Hersteller durchaus interessante technische Lösungen bieten. Betrachtet man jedoch das komplette Paket und nicht nur eine Komponente, kommt für mich derzeit kein anderes System an die Kombination aus Bosch Antrieb Akku und Flow Software heran..
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Response from developer

Hallo Dasochnichtlache. Vielen Dank für dein positives Feedback. Weiterhin viel Spaß mit deinem eBike! Dein Bosch eBike Team

Petit problème

L’application mis en mode suivi position au départ change d’état en appli active par conséquent il me manque une partie du trajet
Comment y remédier sur iPhone 13

Response from developer

Salut advyrziobfkvsglevlgsjckl. Assurez-vous que l'appli est ouverte en arrière-plan, localisation sur "Toujours" et mode économie d'énergie désactivé. Si problème persiste, contactez notre support via l'appli (Profil » Centre d'aide » Contacter le support) avec une description détaillée. Votre équipe Bosch eBike.

E-lock doesn’t connect

First time with e-lock no issues.

2nd time trying to leave for a hospital appt. Oh no it won’t connect - spend 10-15 mins trying to disconnect and reconnect.

Day later again won’t connect - go through all the faff of removing, reconnecting etc and then disable and come here and write this review

Calling it as basically annoying and useless

Also the previous time I had my bike stolen despite supposedly bricking bike and then locating - just never seen again. Thieves are able to bypass so all in all it just seems to be a data gatherer
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Reseña

Excelente prestaciones.

Response from developer

Hola NorcoSpecial , gracias por sus amables palabras, ¡apreciamos sus comentarios!

Background Battery Depletion .

This app is poorly coded or is spying. Even with background app refresh off and location access set to “while using” it still uses 7% of battery overnight. The only solution is to force close after each use or uninstall.
I now see a developer response. Duh…. The yellow banner optimisation is an Android feature not a ios feature. It doesn’t fill me with confidence if you don’t know the difference between Apple and Android.
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Can not unlock bike now

Not good now can not unlock my bike and so many users with same issue

Very good but limited dark mode support

Having access to so much data while cycling is a game-changer, even if locking the aggregated stats behind a paywall is pretty mean-spirited. The app gets regular updates and is easy to use. My main gripe is that it’s 2026 and the app still doesn’t support dark mode or have a dark icon option. Sort it out please, Bosch!
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Route planner favours city roads

I enjoy the security functions of the Flow app so far for my e-Bike but I have yet to find the trip planner helpful as it constantly sets up my routes along busy high-traffic roadways for many of the routes I plan. I am nervous around car traffic and prefer bike trails to get around.

Response from developer

Hello pheddermax. Thank you for your feedback. It would be great if you could get in touch with our support contact@bosch-ebike.ca and give us the details of the routes you drive. Then we could discuss the possible improvements with our map provider. Your Bosch eBike Team

Background Battery Iaseage

This app is poorly coded or is spying. Even with background app refresh off and location access set to “while using” it still uses location and 7% of battery overnight. The only solution is to force close after each use or uninstall.

Major bugs with unlocking

I’ve been using the app for quite a while now, but it has severe issues with unlocking the bike which have to be addressed! I found myself with the bike locked in the rain and even with the app opened it did not want to unlock it! Please fix these bugs and make the flow work