eBike Flow User Reviews

Customer Experience

Positive experience51.1% of reviews
Neutral16.8% of reviews
Negative experience32.1% of reviews

~ Based on 567 written reviews from the US App Store.

What users say

Is eBike Flow Safe?

eBike Flow appears safe based on user ratings. AppsHunter Safety Score for eBike Flow is 92/100.

This assessment is based on 2,063 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.7% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.9% of ratings point to a risky experience

~ Based on 2,063 App Store ratings for eBike Flow.

Is eBike Flow Legit?

eBike Flow appears to be a legitimate app. AppsHunter Legitimacy Score for eBike Flow is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Maps lacking

I found that the available maps are severely lacking in visibility and features. Worst part is the app requires Always On Tracking for the GPS location and maps to work. I refuse to submit my location when not using the app.

Why Upcharge?

The app overall is good, but upselling for features in Flow+ is a cash grab.

Terrible app

Can’t even login to the app. I’ve been on the phone and emailed with Bosch support. Allowed all cookies, updated to latest browser. Continue to receive an error message. Now I can update the my Bosch motor should have purchased a bike with avinox.

Don’t use e-lock function!

I thought the e-lock was a good idea until it wasn’t! I used it for about a month then it wouldn’t connect. I tried forgetting the bike but it wouldn’t connect. Turned everything on and off still wouldn’t connect.
The help advice said I had reinstall the app. Luckily I was at home so did something else instead.
I came back a few days later and it connected when I re-paired them.
Not good.
I see from other reviews that I am not the only user to experience this.
What are Bosch doing to fix this?
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Easy cruise

Back on the MTB after 2 months off so happy to have this awesome ride!

E-lock doesn’t connect

First time with e-lock no issues.

2nd time trying to leave for a hospital appt. Oh no it won’t connect - spend 10-15 mins trying to disconnect and reconnect.

Day later again won’t connect - go through all the faff of removing, reconnecting etc and then disable and come here and write this review

Calling it as basically annoying and useless

Also the previous time I had my bike stolen despite supposedly bricking bike and then locating - just never seen again. Thieves are able to bypass so all in all it just seems to be a data gatherer
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Reseña

Excelente prestaciones.

Background Battery Depletion .

This app is poorly coded or is spying. Even with background app refresh off and location access set to “while using” it still uses 7% of battery overnight. The only solution is to force close after each use or uninstall.
I now see a developer response. Duh…. The yellow banner optimisation is an Android feature not a ios feature. It doesn’t fill me with confidence if you don’t know the difference between Apple and Android.
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Can not unlock bike now

Not good now can not unlock my bike and so many users with same issue

Very good but limited dark mode support

Having access to so much data while cycling is a game-changer, even if locking the aggregated stats behind a paywall is pretty mean-spirited. The app gets regular updates and is easy to use. My main gripe is that it’s 2026 and the app still doesn’t support dark mode or have a dark icon option. Sort it out please, Bosch!
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Route planner favours city roads

I enjoy the security functions of the Flow app so far for my e-Bike but I have yet to find the trip planner helpful as it constantly sets up my routes along busy high-traffic roadways for many of the routes I plan. I am nervous around car traffic and prefer bike trails to get around.

Background Battery Iaseage

This app is poorly coded or is spying. Even with background app refresh off and location access set to “while using” it still uses location and 7% of battery overnight. The only solution is to force close after each use or uninstall.

Major bugs with unlocking

I’ve been using the app for quite a while now, but it has severe issues with unlocking the bike which have to be addressed! I found myself with the bike locked in the rain and even with the app opened it did not want to unlock it! Please fix these bugs and make the flow work

Not working

It worked fine for years, now it’s decided not to track rides anymore. Nothing lasts…

After 10 years this is the best you can do??

I’ve had a Haibike with a Bosch engine since 2016. The e-bike connect app was ok but not great. I was excited to get my new Moustache Xroad6 in 2026 with the new Bosch engine and it is a big improvement but the app if anything has gone backwards. The layout is appalling, the route planning is much worse. I used to complain it didn’t sort my favourite destinations in any order never mind alphabetically now you just can’t add favourite destinations! I suppose they have cornered the market so they don’t need to worrry about keeping customers happy. 🤷🏻‍♂️
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Problème de connexion

Bonjour, ça fait déjà plus d’un mois que je n’arrive plus à me connecter. J’ai apporté le vélo au magasin dépositaire et personne ne trouve de solution. C’est comme ça que je réalise que si l’appli ne fonctionne pas, je suis obligé d’aller au magasin pour faire un rebout, reset, mais le vélo ne fonctionne pas ni l’assistance. Bref mon vélo cargo ne fonctionne plus à cause d’un update d’application. Autre chose, je paye annuellement une app qui ne fait pas plus qu’un app gratuit, mais le vélo, je l’ai bien payé. L’application devrait être gratuite avec option de payer pour des fonctionnalités de plus. Je vous écris et je ne peux toujours pas utiliser mon vélo. Le moteur Bosch est exceptionnel, l’application ebike Flow, à améliorer et rendre gratuit pour les fonctionnalités de bases.
Merci
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Bad for battery, difficult to connect , poor support

I had high expectations for a $5k+ e-bike, but even my budget chinese bikes have better features for security , charging , and troubleshooting

The Flow app (sounds like Menstrual cycle manager ) constantly upsells for proper LoJack . It doesn’t have Find My support

The app doesn’t support battery health management like schedules or charging limits . So every time you charge , the battery degrades .

Bluetooth is unreliable . It doesn’t work while charging , or while the bike is off . So if you are upstairs you are SOL

And the app doesn’t report issues. Even minor issues have to be checked by a dealer which takes a long time , a car and a lot of money.
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Muy práctica

Excelente para controlar y hacer un buen setting de la bicicleta. Ok

Navigating route goes through a reroute WHY and need to reload map

I have been using navigation on my smart system since 2022. The software and navigation is pretty good. However on the latest updates I now realised if I go off route AND the e-bike turns off, when I restart the e-bike my navigation is lost. I then have to connect to the mobile data to download the map AGAIN and now the system tries to re-route my navigation! This is a great concern if you cannot get reliable mobile data AND I DO NO NEED ANY REROUTING. Should be a selection to follow original route WITH turn instructions etc without loosing the map when the e-bike turns off and on…. Just like the previous version. Can this option be provided? Or tell me how to avoid the option of reloading maps and get turn info with it when the bike is turned off/on.Thank you.
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App update has effectively bricked my E bike

On 23rd of July 2026, after not using my bike nor updating the app for a few days, I find that I now need to log into the eBike Flow app again before my bike will unlock. However, my single key-id password which I know to be correct is not working. To compound the issue, the forgot my password function is also not working. My e-bike remains locked and effectively bricked until ID issues can be sorted out. super unimpressed Bosch !!!!!! How about when updating the app, you retain the previous security credentials instead of forcing logons?
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