Works fine and useful
Unlike previous comments, it works fine for me. Maybe they used an older version. I can see all my past and active prescriptions, refill them, add new ones by taking a picture of the Rx from the doctor, and get notified. I find very useful.
Impossible
I've tried every way to get registered online and its so frustrating because it doesn't work!! I love my Pharmasave in Stouffville but I'm not impressed with the app!
Useless app
Our Pharmasave is located in a remote Northern town. The hours are unreliable, their server is always down, it takes days or weeks to get a prescription, and often they are out of stock. I downloaded this app hoping to help alleviate their wait times and lineups. App keeps crashing, doesn’t recognize my common prescription, and keeps telling me the server is off line. Laughably awful. Except access to medication is essential. So this is no joke. Do better, Pharmasave.
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Programmers are Comedians
Search feature returns everything other than the item searched for 😂😂😂😂
Good luck finding anything
Good luck finding anything
App needs work
I tried to give the app another chance. Logged into my pharmacy and no luck. Went to the pharmacy and got the code. Came home and tried it with the code. No luck. So yes, it needs work
My data has disappeared
I’ve been using this app since it was first released. Today I logged in only to find that none of my prescriptions are there! There is no in-app help, which makes matters worse. My pharmacy says everything is okay with their system.
No auto refill
Most other pharmacies offer auto refills, this is a key missing feature.
Good, but no way to know when the prescription is ready
I find this app super-useful for tracking prescription histories, and have used it several times to call in a refill. The one issue is the ambiguous status “in progress”. Recently I requested a prescription refill via the app several days in advance of the pickup date, and the “in progress” status was still in showing after that date and time had passed. I went in and queried it, and an assistant found that it was ready. When I asked how I can know in future whether it’s filled and waiting for me, he said, “Give us a phone call…” Surely the point of the app is to spare both the pharmacy and customer these extra steps? Then again, I’ve never seen a “ready for pickup” status so perhaps that’s the issue.
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Doesn’t work
This app simply doesn’t work. Very frustrating to try and set up, and then doesn’t work.
Worked great 1st try
Super easy to set up. Will make renewing prescriptions a breeze. Already renewed 1 first try.
DOES NOT WORK, AT ALL, AVOID
I can’t actually tell you how many times I tried to register this app with pharmasave so it will work and still cannot get it working. Even the pharmacist said just avoid it. But yet they are promoting it again and it still does not work. Waste of time and effort. They may be promoting it again but it’s the same app as years ago that did not work then and still does not work. If you want an app for your medications I strongly recommend trying another pharmacy because this app is A LOST CAUSE! Another issue is it won’t allow your iPhone or ipad to remember your user name and password, a real pain. Why can’t they get this to function properly, other pharmacy’s are able to make theirs work, why can’t Pharmasave? And why keep trying to get people to use it when they know full well it’s hopeless!
Read all the reviews, not good.
Read all the reviews, not good.
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Works For Me Also
Does what it needs to do by keeping track of prescriptions and making refills easy.
Works for me
Had to log into the website first, but after that everything seemed to work. Had all my prescriptions saved and had no problem requesting a refill. Either I’m lucky or the previous reviewers issues have been fixed
Not user friendly
So more often then not it tells me that there is a network error, or I need to change the password because it has difficulty logging me in or, the best one, the pharmacy never receives my request for the refill.
Kinda thinking to change pharmacies if this is the program/app/developers they are using?!?!
Kinda thinking to change pharmacies if this is the program/app/developers they are using?!?!
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Feature Requeat
Would you consider adding a feature to allow us to save the Rewards card to the Apple Wallet?
Doesn’t work
I have tried downloading this app three times, and my pharmacist tried. For weeks it has just said that “the pharmacy team is reviewing my profile.” Either they’re the most inefficient team ever, or the app doesn’t work.
Much better - update fixed
If you downloaded this app a while ago and got frustrated, give it another try. The new version of the app fixed most of the complaints I had about the app, the UI is much easier, the refill system is all in one place, the app now updates you on refill progress (so you can know when they are ready), suggests which prescriptions you might need refills on to save you trips, allows vaccination booking right in the app, and has a built in drug compendium. Greatly improved, honestly, give it another try. I echo the frustrations people have below, but the update from a couple months ago fixed nearly all the issues.
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Great app!
So nice to use
Switching pharmacies
This app is terrible, my prescription has never been correct on pick up, what’s the point of having it. I am switching pharmacies due to the poor app.
Not Working
I like the app and it is convenient But it doesn’t work all the time it has to be updated or something I haven’t been able to use it now for a week .😢very disappointed
