eccam User Reviews

Top reviews

Recordings

When you you use an SD card to save your recordings to instead of using their iCloud, the video file format is a .pes file. This should be a mp4 or avi file. All the files on the SD are useless. Not good.

Direction stink and app keeps crashing immediately upon open

The directions to set this up a pretty sketchy. I’m trying to get this set up for Wi-Fi and it’s been a challenge and the app just crashes as soon as I go to open it now making this device totally useless. I have tried resetting my phone and re-downloading the app or whatever to no avail.

Never would connect to wifi

Tried two different WiFis and neither will connect, despite correct information and multiple other devices connecting seamlessly (not eccam devices, mind you).

Waste of time and money. Do not bother.

Connection issue for sure

Can’t update or log onto my WiFi/ very disappointing and a waste of money

Junk

Doesn’t connect no matter which method you use. Pure junk.

Eccam camera

It’s impossible to connect to Wi-Fi. Any suggestions.
There’s seems to be no support contact at all.
Help!

The worst Camera

Connect the Camera to the Wi-Fi is the worst thing you can imagine

Date and time stamp

The only issue that I am having right now is, the app will not allow me to change the date and time stamp to reflect when the recording is taken.

App

The app doesn’t work with the HD 1080p Wi-Fi camera.

Eccams

I was not able to change the password to my choice even after talking with the seller, who was not much help. The default password is not the correct one in order to change the password and again the seller was no help at all. Will trash this and purchase from another company.

Garage!

I suppose to leave a 5 stars but I really can’t bc it’s a real garbage! 垃圾中的战斗机,根本连不上网,白白浪费我一个小时,就你妈这样软件还特么好意思往上传!?

Can’t download??

This app is terrible. The recordings aren’t time logged so if you need to go back good luck finding the period you’re looking for. You can’t download so if you want to save the videos, you have to screen record your phone. The thing has horrible connection speeds so loading individual videos takes 30-60s sometimes, which combined with no time logs, means it could take 10 minutes to find a specific moment. Horrible app, has no reason to be this bad. Minor minor fixes could make this actually functional.
Show more

Wi-Fi connection constant problem

The camera is fine. The unit charges my iPhone 12 Pro without any problems, BUT it losses it’s connection to my Wi-Fi network and is a nightmare to reconnect. After a month of struggles, it is simply an expensive phone charger in my house!

Don’t buy

Not in color. Very poor app.

Audio

I updated to IOS 16 on my iPhone and now I don’t have any audio, I have video. I think an update to the app is needed

Mediocre

I have been using these cameras and this app for 6 months now. The motor on both cameras stopped working so Amazon replaced them,
I wish there was a good manual online and that you could watch more than one camera live at a time…
With technology today this should be possible.

Unable to switch from offline to live

Unable to switch from offline to live

Needs auto record

Should have auto record

Connection problem

This would have been ok camera it only connection isn’t always an issue. Trying to get connected to a wifi is a struggle.

Complete trash

Very poorly developed . The WiFi configuring is all messed up , it’s completely blank . And can’t see anything that your typing . Horrible app . Complete waste of a camera and money . STAY AWAY .