EcoFlow Reviews: Is It Legit?

EcoFlow - Power a New World
EcoFlow - Power a New World
Hong Kong EcoFlow Innovation Technology Limited

Customer Experience

Positive experience76.8% of reviews
Neutral5.3% of reviews
Negative experience18.0% of reviews

~ Based on 2,334 written reviews from the US App Store.

What users say about EcoFlow

Is EcoFlow Safe?

EcoFlow - Power a New World appears safe based on user ratings. AppsHunter Safety Score for EcoFlow is 92/100.

This assessment is based on 8,801 user ratings, with an App Store average of 4.6/5.

Safety Analysis

91.0% of ratings point to a safe experience
2.2% of ratings suggest some concerns
6.7% of ratings point to a risky experience

~ Based on 8,801 App Store ratings for EcoFlow.

Is EcoFlow Legit?

EcoFlow - Power a New World appears to be a legitimate app. AppsHunter Legitimacy Score for EcoFlow is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login is designed by monkeys

Each time you push an app update, it logs me out. Then when I try to login with my email it says it bound to another account. What does that even mean?

EXCELLENT

Been using various EcoFlow batteries over the years and they have worked well. The app is great as I can control all in my van. Only let down with my river flow 2 max is I can’t turn it on or off when it has shut down. Leaving it on all the time uses power.

Top quality

Switch on and go. So easy to set up. Build quality is very good. Looking forward to seeing what this can do 👍

Delta Pro Ultra

What a fantastic system it reduced my energy consumption by 70% and I’m only 2/3 complete in setting up the entire system. I can’t wait to get the rest of the solar panels installed.

Love my EcoFlow

Living in New Orleans I got it for backup power due to hurricanes. I am legally blind but it was super easy to setup. I had a issue with my product (within warranty) and the customer support had me send it back FREE of cost and I got a NEW one.

My set up

Great battery generator only Paul I’ve had with mine is the handle will no longer click in the lock in place we take it everywhere i’m looking forward to the new model possibly not have any flashing blinking lights while you’re trying to sleep, but would love to see the interface of it Back lit so you can see the on / off button and possibly a little bit of glow action around the outlets but it’s been great. I use it daily and I love it.
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2x DP3 4xEBs off grid

The App worked great with all the information it provided. Lots of information provided for the DP3, the River, the Delta, and Alternator Charger. All systems working great. Off grid for 2 years.

Ease of use

The app is very simple and amazing to use!

Improving but more needed

Experience with this app is limited to the last 10 days. There has already been a noticeable upgrade in convenience with the app, meaning my initial hostility has been materially mitigated. I was too harsh.

For showing how much power we’re getting from solar panels, how much power is in the batteries and how much flows to the (UK) grid, it is proving good. It also works for setting the times to draw power from the grid at cheap-rate (or “peak-shaving” as the app describes it) on the days we want.

However, it remains a little disappointing and further work is needed. The app allows the cost of electricity to be entered into the app. However, the differing rates can only be set according to hours, not parts of an hour: 00:00, 01:00, etc. We cannot set the rates at 00:30, 05:30, etc. Thus, we cannot allow the app to manage our use of the system, nor allow the AI facility anywhere near it.

The app accommodates accurate times in the automation facility (thus, we have a toggle switch to allow us to take power from the grid between 00:30 and 05:30, the saving/cheap time period). That accuracy is not present for setting the costs/rates in the app: we must use either 00:00 or 01:00 and 05:00 or 06:00.

We understand that these incorrect timings are not going to bankrupt us. However, it is irritating and undermines confidence. It may, possibly, also negatively affect optimum management to reduce carbon emissions (CO2 reduction and making future life better for the younger folk out are major reasons for installing solar panels).

The app does allow a link-up to UK electricity companies which will presumably allow rates to be set but we do not know if it will allow the 00:30 to 05:30 cheap rate to be accurately set. Being unable to enter the rates manually means, inter alia, we cannot trust the app yet.
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Password management is horrible

Confuses you network password with your account password! Like so many apps nowadays this thing will make you create a username/email and set a password. Naturally it’s going to require a “strong password” which means a normal human is going to forget it or be unable to type it manually without mistake. But to make matters impossible this app can’t keep straight the WiFi network name that I told it to use and the account username and password. So now after installing this app on my iPhone, I just wanted to be able to use the same app on my iPad. Do you think this app can allow me to log into my account on the iPad smoothly? Nope. Of course not. It’s making me “reset” my working password to log into the iPad. But then my phone no longer knows what the password is”strong” password is so it can’t log in. And when i try to use “autofill” it’s entering my WiFi network name and my WiFi password instead of my ecoflow account username/pw. What a mess. How hard should it be to share the username/pw betweeen the phone and tablet without going through chaos? I can’t possibly remember and enter in that 20 character alphabet soup password manually. *sigh*
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Ace

This app uses an extraordinary amount of storage space for what it does.

Back up

I bought 2 Delta 2 classics, one for the bedroom the other for the lounge. So no matter if we get a power cut, we can still watch TV. If it’s cold, stay in bed. We live in a village that gets lots of power cuts from trees touching cables. So a good investment.

6.17.5 update - can't connect to my 'flow now

Update broke the app connection to the device, have to power cycle it which makes it unreliable for UPS/backup

Please fix the widgets for Delta 3

Not able to add Delta 3 to iOS widget
Useless AI assistant
Useless homepage, almost empty if you use only one device
No battery SOH!

Love the App

The App is nice but I know with Time it will get even better!

firmware update never works

firmware update never works, while updating the screen off then upgrade stopped

Forced accounts

Application forces signing up for a EcoFlow account to configure something locally over Bluetooth. No way to configure the product until you forfeit your privacy to a company who manufactured a battery you physically own.

Battery soc monitoring missing

This App is not 100% complete. There is nowhere a monitoring of your daily SOC from your Batteries. I would declare that an important information missing. How can I know how high my betteries got charged through the day without that information. I’m coming home to a Battery already discharged to some degree, so how can I get the information how high the maximum charge was and how fast it was discharged or charged through the day??
Get to it Ecoflow and update the APP. You missed something important here!
Please, Thank you.
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Not ready for prime time

Loses 10% a day just being on. AP is awful and doesn’t connect with devices reliably. Buy something else!

Over 1 GB used

This app uses a little bit too much storage. Seems to work well, but there’s gotta be a way to shrink this down.