ECTRI User Reviews
Customer Experience
~ Based on 111 written reviews from the US App Store.
What users say
Summarized from real user reviews of ECTRI. Based on 134 reviews and a 1.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Health & Fitness app.
Positive things
- 👍Comfortable and stylish ring
- ⚖️Good value for the price
- 📊Accurate health data tracking
Negative things
- 🐛Sleep tracking issues
- 🔍Inaccurate blood pressure and oxygen readings
- 🤯Buggy and unreliable app
- 🔢Lacks imperial measurement options
- 🤖Poor customer support
Is ECTRI Safe?
ECTRI does not appear safe based on available data. AppsHunter Safety Score for ECTRI is 42/100.
This assessment is based on 134 user ratings, with an App Store average of 1.9/5.
Safety Analysis
~ Based on 122 App Store ratings for ECTRI.
Is ECTRI Legit?
ECTRI appears to be a legitimate app. AppsHunter Legitimacy Score for ECTRI is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Work amazing and tracked all my fitness and health
Bought a new R11 health ring. Scanned icon on box and got sent to this app. It will not let your register. It will not send you a verification code. It just keeps timing out again and again . So I don’t even know if my ring is working at all. No contacts for customer service either.
I wish the blood pressure feature would automatically sample on an interval.
Unable to log in so the ring is useless
I use my ring for sleep. I wish it would track naps during the day. I can be awake for a few hours in a morning then have a 1hour nap and it records I slept the whole time instead of leaving a gap of being awake. No option to edit the data which is frustrating.
The data about personal statistics has to be submitted using a dial that can’t be seen. When I was adding the year of birth, it only showed the first digit. Scrolling back to a year in the mid 1900s was ridiculous. When you can only see the 1! Also, it only accepts weight up to 100 kilos so my weight is inaccurate. Not a great start.
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Worked for 3 weeks, then quit. Zero support, not even response of any kind. Do not buy this garbage
Downloaded this app to work with the fairly inexpensive monitor ring mainly to monitor sleep. Installed and connected. Yes, you have to open the app to get a pulse or blood pressure reading, that was not a big problem. I noticed sleep was definitely off; saying I was asleep and awake when I wasn’t. Then came the blood pressure issue. It would not record results. I inputted a blood pressure manually on 12/31 and can no longer log my BPs. It is 02/01 and my BP is forever 104/76. Tried to use the question option on the app and only get errors. Ring and app not a win overall- skip them.
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Worked for 3 weeks, then quit.
The app is great and easy to use but you have to manually check the O2 saturation. The heart rate check can be scheduled. Why not the O2 ad well ?
I was sincerely looking for a ring tracker like Oura Ring, sans subscription. I really like the design of this ring. After giving it a few weeks testing against my iWatch, have to report that Sleep 💤 n step data waaaaayyyy off, which makes me not trust other data points. Will be returning for a refund!!
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Can’t even register because I never received a damn verification code in my Email, making the ring useless as well. Don’t bother purchasing.
Received my rings today ordered them in black and they came in silver. I’m not sure if these people are colorblind, but this is my sixth ring that I’ve had to return due to some issue, whether it was sync, binding, color or just didn’t work. This company is garbage. Buy the J-Ring instead
This app is by far my favorite and most used. However I wish it had a widget for my iPhone if it had a widget it would be a 5 out of 5. Give us the widget we deserve and we want and my review will change
Every time we try to log in, details page is frozen. It was paired for 24 hours. Now every time we try to connect device it can’t be found. The ring itself seems to be working fine but without the app details it’s pretty useless.
It turned my sons finger brown. My son complained about it getting hot. As soon as I downloaded the app and registered, my phone started getting really slow and glitchy. BEWARE!
The app crashes if you navigate away from it during a workout. I’ll start a workout and then go to play music and come back after 15 minutes only to find the app tracked 3 minutes of the workout and then quit. I assume this is probably intentional to save the ring battery from draining, but it would be nice to be able to trust the workouts. Sleep tracking seems to work fine. I can tell when I sleep poorly and can confirm this through the app.
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Can’t login or register to get additional functions on the smart rings
Unable to configure
Can’t register app! ??????
