Failed transactions on credit card
Annoyed that their customer service keeps on calling us because of “failed transaction due to their system error”. My husband and I are working on night shift and we cant sleep immediately tapos tawag sila ng tawag sa fault naman ng app nila, then they prefer debit card/direct payment e the reason we pay via credit card nga so its hassle free. Tapos now we need to check every transaction if our payment proceed. Ang hassle.
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Poor customer service and baby registry handling
I was hoping to have a smooth experience with Edamama for my baby shower registry, but have encountered the following:
-There would be items in my registry that would be marked as sold, even if the payment/s by my guest/s were not final yet. The items would be marked as sold for days, showing inaccuracy of items that are left. When I inquired about this, I was told the guest did not finalize the payment.
-Guests of my baby shower reached out saying they had checkout problems with Edamama, so it was hard to purchase. They could not finalize the payments because Edamama’s checkout was complicated and error prone
-Edamama was inconsistent with putting guest messages on the gifts that were delivered (even if guest specified message upon purchase) So I wouldn’t know who the gift was from unless I searched for the email notification with that gift.
-A guest ordered gifts 2 days before the baby shower, I asked Edamama to help expedite delivery so it could arrive before the shower. They responded and said they would work with their warehouse team, and even told me the gifts were delivered via Lalamove. But I never received any gifts after that advise from their customer service rep, so I don’t know what happened to those gifts or if the gifts were even Lalamoved in the first place.
I hope this review helps future moms when they consider their baby registries.
-There would be items in my registry that would be marked as sold, even if the payment/s by my guest/s were not final yet. The items would be marked as sold for days, showing inaccuracy of items that are left. When I inquired about this, I was told the guest did not finalize the payment.
-Guests of my baby shower reached out saying they had checkout problems with Edamama, so it was hard to purchase. They could not finalize the payments because Edamama’s checkout was complicated and error prone
-Edamama was inconsistent with putting guest messages on the gifts that were delivered (even if guest specified message upon purchase) So I wouldn’t know who the gift was from unless I searched for the email notification with that gift.
-A guest ordered gifts 2 days before the baby shower, I asked Edamama to help expedite delivery so it could arrive before the shower. They responded and said they would work with their warehouse team, and even told me the gifts were delivered via Lalamove. But I never received any gifts after that advise from their customer service rep, so I don’t know what happened to those gifts or if the gifts were even Lalamoved in the first place.
I hope this review helps future moms when they consider their baby registries.
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Idk what happen to Edamama but it suddenly got worst that I have to uninstall it.
I like Edamama the I first year I used it. Products are delivered fast and you get legit products but my last experience was unbelievable. I ordered during December 2024 when there were a lots of products on sale. Fast forward to when on the estimated date that my order will arrive. My orders suddenly got sent back to the sender without any word from courier and Edamama. The following orders also got returned. Tried contacting support but it’s like one reply per day lol. The said again it’s out for delivery but still no notification or text message from riders.
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Savings are not good anymore
I cant even use the beanback anymore because 10-15% is too low as compared to the vouchers being offered by other shopping apps. Also, most of the items that I was buying regularly before are now out of stocks. All I can see from their app is the bean which is most likely their own product.
Please take good care of your costumer
Ordering here is a big help to me because apart from legit, I also bought what I wanted for a small amount because of the voucher and beans, the last one I bought was gifted with Dove baby lotion, I'm so happy but its turn out that its already expired for almost 2 years🤦🏻♀️😭
Update
Already updated the app but still can’t access my wishlist. Plus, all history of my past purchases went missing. I need the history for tracking and monitoring baby expenses so this is frustrating. The app became somewhat slow as well. Love the app for the convenience of having everything baby related in one place but I’ve encountered a lot of issues regarding the app lately.
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One stop shop
As first time mom, and with all taking of the baby, I don't have time to browse too may apps or online store to get my baby's needs. In Edamama, you'll have them all in just one. Its very convenient and user-friendly.
This app will only waste your time
This app has misleading promotions. Also, i placed an order on 05 August 2024 and was advised that my order will be on process until 20 August 2024. I contacted CS with the order progress only to find out that the item was out of stock and „was unable to update the progress” in the app. Waste of time waiting for the order that will never arrive. Never again on this app.
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Removed order history 😥
I have used this app ever since I discovered this during my pregnancy (year 2022). I am very satisfied with this app since a lot of promos and discounts are offered all year round.
Just recently, I was shocked when I opened the app and browse my order history to find out it was all gone. I monitor my shopping and how often did I order items from past records. I hope they will reflect it again.
Just recently, I was shocked when I opened the app and browse my order history to find out it was all gone. I monitor my shopping and how often did I order items from past records. I hope they will reflect it again.
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Please improve.
I seldom use the app. But, when I do, I need to relog in. + loading. So inconvenient when I try to canvass which is cheaper over other apps. So the result is, I go thru other apps instead kase fast magloading.
Also the beans??? What for? Not combinable with vouchers and you can only use 10% that’s not even enough to cover the shipping fee.
Also the beans??? What for? Not combinable with vouchers and you can only use 10% that’s not even enough to cover the shipping fee.
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Cannot buy
Checkout and payment not working. I tried so many options: safari phone, safari macbook, chrome from iphone, chrome from windows desktop, iphone app but none of them worked. I also sent messages to support but they were more concerned abt troubleshooting the app instead of helping me with my purchase. In the end they did not help in getting the app to work for me. I just want to buy a gift but can’t do so bec all their solutions are unreliable. Very frustrating
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Great store but app has errors in logging i
I’ve been using this app for over a year already the only problem I have now is that I cannot log in using my Facebook. I keep on trying but it’s not working, I’ve uninstalled and reinstalled the app several times already but I still cannot log in thru facebook. I hope this will be fixed asap
403 gift registry link
People getting this when they click on the link I sent them. Only thing worked was the redirecting link I get when I click the button from the email.
Gift Registry is top tier!
I haven’t really encountered a seamless online gift registry here in the Philippines not until I stumbled upon edamama.
It made my friend’s baby shower so magical without us(friends) being burdened by bringing big gift boxes to the event.
The wishlist is cool too. It removes the worry and hassle of thinking which gift to choose and lessen the incident where the mom doesn’t really find the gifts useful in the end.
All in all, would recommend!!!
P.S. the baby wipes(powdered scent) smells so good too!!!
It made my friend’s baby shower so magical without us(friends) being burdened by bringing big gift boxes to the event.
The wishlist is cool too. It removes the worry and hassle of thinking which gift to choose and lessen the incident where the mom doesn’t really find the gifts useful in the end.
All in all, would recommend!!!
P.S. the baby wipes(powdered scent) smells so good too!!!
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Convenient and easy-to-use!
When you’re looking for a certain product/brand, it’s easy to find it since you can filter your search to be more specific to what you’re looking for! 💚
Smooth Transaction
Easy to register, easy to look for products I need and no problems with checking out my orders. Delivery and shipment is also good.
go to app to buy gifts for kids!
edamama has made it incredibly easy for me to shop for my nephews and friends’ kids. Whether I’m buying gifts or just stocking up on edatita essentials (wet wipes especially!), this app has everything I need 🌟 great promos and discounts too!
True one stop shop!
I’m amazed that u can actually order from different brands in 1 place and deals are crazy good esp during their campaigns! I’m also from province, but delivery is quite faster than expected. I just wish for more products and brands to choose from!! 🙏 I’ve also tried Gift Registry, such a life saver!
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Love this app!!!
This is the perfect app for moms! So easy to use! Love the products and the perks of the bean awards 🥰 sometimes the delivery comes within the day but there are times it goes beyond edd 🙃 but overall i still love this app so convenient for moms who don’t have the time to go out and restock ☺️
Been using the app for years!
Love using the edamama app as it is easy to navigate through, I can order items for home, snacks, and clothing. Can also be used by non mamas like me! 👍🏾
