eDispatches User Reviews

eDispatches
eDispatches
Penguin Management, Inc.

Customer Experience

Positive experience50.0% of reviews
Neutral11.8% of reviews
Negative experience38.2% of reviews

~ Based on 68 written reviews from the US App Store.

What users say

Is eDispatches Safe?

eDispatches appears safe based on user ratings. AppsHunter Safety Score for eDispatches is 87/100.

This assessment is based on 443 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.9% of ratings point to a safe experience
4.4% of ratings suggest some concerns
10.7% of ratings point to a risky experience

~ Based on 431 App Store ratings for eDispatches.

Is eDispatches Legit?

eDispatches appears legitimate, with a few gaps. AppsHunter Legitimacy Score for eDispatches is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great! One suggestion

Great app overall, however it would be nice to have the ability to change the Pre-Alert notification to a different sound than the normal alert!

Recommended update

Love the app, but would like the option to have a selection, how long your tones go off because it doesn’t go off long enough specially if you’re asleep and it would be very fantastic if it was able to be on an Apple Watch or any smart watch device

Upon signup

Signed up. Can’t login. Login just greyed out lame

Unable to load

I have good connection to the internet but it says it’s unable to load due to no connection. I can’t see any of the messages, incidents. I have the new iphone 16 maybe that is the issue.

Update: all I had to do was uninstall the app and reinstall it. It now works on the new iphone 16!

Lov it but

Love the call log online but i like if it would notify the public of pages without being a sub.

SMS suggestion

I would love to receive text message by the same number so I could whitelist it in my contacts. Right now it looks like email-like messages sent from random numbers. Please fix that so it is more user-friendly.

FD Chaplain/Firefighter

I really like the detailed features in the app. The map location allows our guys to easily see who is responding along with their location.

Crashes

Everytime I try to look at the alerts section, the app crashes. I can access all the other tabs without the app crashing. The app is updated. I’ve uninstalled and reinstalled the app. I’ve restarted my phone. It’s still crashing when l open the app up.

Live feed

Try to play the live feed with good internet and phone service and it says audio playback failed. Really wish I could listen to the live feed

CarPlay

I love the way it works! Now make it with with Apple CarPlay automatically !!!

Terrible App Speed

Great concept however the time lag is so poor that the app is no longer usable for the urgent nature that this app is intended for.

Will stop relying on this app as have many of my colleagues. Very sad for the developer to be selling this program with so little sensitivity to the needs of emergency service programs.
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Miss the Old app

Recently the app has been lagging to the point of being unusable

App constantly crashes when opening

This app used to work fine on my phone but now there’s at least a 50% chance the app crashes each time I open it to listen to a dispatch, and when it does open fine it is very slow in terms of responsiveness.

Quiet

Every single dispatch I get is insanely quiet. When I hook it up to ambulance audio I have to turn it to full volume, and even then it’s very hard to hear. This tells me that it is an issue with the app, not my phone. This needs to be fixed, as it gets very hard to discern addresses and numbers. I often have to ask dispatch for the information again, which takes valuable time.
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It’s time to make app compatible with Apple Watch

Other than the regular bugs my biggest concern is getting notifications and using the app on Apple Watch.

Low volume

The volume when playing messages is low other than that a great tool to use

Good Program, but have a suggestion

I love eDispatches, I also love the Call Log feature on the website. I really wish they could implement a Call Log feature on the mobile app, which would notify you when a page occurred for a certain department, without having to be subscribed or added to a specific agency. I would consider my self as an “enthusiast” and it would be nice to be notified of pages, on my phone, such as on the PulsePoint application. I would definitely leave a 5 star review then.
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App

Love the app don’t get me wrong but an on-scene option needs to be generated in the app so departments know when a unit is on scene

Incident loading issue

Poor app. When reloading page to update incidents app frequently freezes. Also not sure if it’s the app or the dispatch agency but incidents aren’t loading up. I don’t recommend until they fix the issue.

Great App!!

Everything about it is awesome and easy to use! I wish it had the automatic play of the page on iPhone.