Bea’s Block
TRAP
Response from developer
Hello! Our team has carefully checked the app on our side, and everything is working correctly — the app can be closed normally and does not block the device in any way. The application fully complies with Apple’s guidelines and requirements. Please make sure that your device is updated to the latest version of iOS and that there is enough free storage space available. We also recommend restarting your device and reinstalling the app. If the issue persists, please contact us at support@amayasoft.com and include your device model and iOS version so we can investigate the situation further. Best regards, Emily
Bonjour
Response from developer
Hello! Thank you for your kind feedback. We’re happy to hear that you found the game enjoyable. Our team works hard to create fun and engaging experiences for children, and it’s always great to know our work is appreciated. If you ever have any questions or suggestions, please feel free to contact us at support@amayasoft.com. Warm regards, Emily
Buffing
Horrível
Response from developer
Hello! Thank you for your feedback. Our team has thoroughly checked everything on our side, and the app is working seamlessly. Please make sure your device is updated to the latest version of iOS and has enough free storage space. We also recommend deleting the app, restarting your device, reinstalling it, and trying to open it using a different internet connection (either Wi-Fi or mobile data). If the issue continues, feel free to contact us at support@amayasoft.com with your device model and iOS version. We’ll be happy to assist you. Warm regards, Emily
They are things are lock so Maybe I’m Going to delete this game or reinstall this game
Não carrega o jogo
Response from developer
Hello! Thank you for your feedback. Our team has thoroughly checked everything on our side, and the app is working seamlessly. Please make sure your device is updated to the latest version of iOS and has enough free storage space. We also recommend deleting the app, restarting your device, reinstalling it, and trying to open it using a different internet connection (either Wi-Fi or mobile data). If the issue continues, feel free to contact us at support@amayasoft.com with your device model and iOS version. We’ll be happy to assist you. Warm regards, Emily
Всё сломалось!!
Response from developer
Здравствуйте! Спасибо за Ваш отзыв. Наша команда внимательно проверила работу приложения, и со стороны игры или сервера никаких ошибок не обнаружено — всё функционирует корректно. Если Вы уже обращались к нам, пожалуйста, проверьте папку «Спам», так как мы всегда отвечаем на обращения пользователей. Вы можете написать нам повторно, при необходимости — с другого почтового адреса. Рекомендуем убедиться, что на iPad достаточно свободной памяти. Иногда помогает переустановка приложения: удалите игру, перезагрузите устройство, затем установите её заново и попробуйте запустить при подключении к другой интернет-сети. Если проблема сохранится, пожалуйста, напишите нам на support@amayasoft.com и приложите квитанцию Apple о покупке, а также уточните в письме модель устройства и версию iOS. Мы с удовольствием поможем разобраться и решить ситуацию. С уважением, Эмилия
Attention
Response from developer
Hello! Thanks for your feedback. Please rest assured that we never withdraw money from users’ cards without their consent. All transactions are handled transparently through Apple’s official system and strictly follow Apple’s policies. Our users may be offered a free trial (for example, 1 day) when starting a subscription. If you choose this option, Apple clearly displays a message at the time of confirmation, explaining that the trial is free for the specified period and that payment will begin once the trial ends, unless it is canceled beforehand. This subscription can be easily managed or canceled at any time directly in your Apple ID account settings. If you cancel before the end of the trial, no charges are made. Should you ever need a refund, Apple’s customer support team can assist you with that process. If you have further questions or need help, please feel free to reach out to us at support@amayasoft.com. Best regards, Emily
Обман
Response from developer
Здравствуйте! Благодарим за отзыв. При запуске пробного периода App Store уведомляет, что через 3 дня подписка станет платной, если её не отменить. Все платежи обрабатываются самой платформой Apple — мы не списываем деньги самостоятельно и не можем управлять подписками с нашей стороны. Вы можете отменить подписку в любой момент через настройки вашего Apple ID. Если остались вопросы или нужна помощь, напишите нам на support@amayasoft.com, мы с радостью подскажем. С уважением, Эмилия
ほぼ有料
Response from developer
Hello! We'd love to make everything free, but the development of a game like this involves a team of highly skilled developers. There is free content within the game that allows you to fully experience its features before making a purchase decision. The app is designed to combine learning and entertainment. Children can play with dinosaurs, sort objects, upgrade vehicles, read interactive fairy tales, and much more — all in a safe, ad-free environment. The app includes sixteen themed sections filled with a variety of fun and educational games — from cars and dinosaurs to fairy tales, math, and coloring. In each section, you'll find free content available to explore before making any purchase decision. If you have any questions or need assistance, feel free to contact us at support@amayasoft.com — we’ll be happy to help. Best regards, Emily
Ripoff
Irritated
Oppp
Response from developer
Hello! Thank you so much for your five stars. We hope you enjoy the app! If you have any suggestions or feedback, feel free to contact us at support@amayasoft.com. Best regards, Emily
Baby Games For 2-4
П….ы
Response from developer
Здравствуйте! Приносим извинения за возникшие трудности. Попробуйте войти с Вашим Apple ID, который использовался для покупки ранее. Затем переустановите приложение, перейдите в настройки приложения и выберите "Восстановить покупки" при активном подключении к интернету. Если покупки не откроются, пожалуйста, свяжитесь с нами здесь: support@playandlearn.games и пришлите нам Вашу квитанцию Apple, подтверждающую покупку. Мы будем рады помочь Вам!
Списали деньги мошенническим путем!
Jeux en anglais
Response from developer
Hello! Thank you for your feedback. The game currently supports nine languages, including French. You can select French in the app settings. To do this, open the app and tap the gear icon in the top left corner. In the "Main" tab, tap the "Your language" button and choose French. If you have any further questions or need assistance, please don’t hesitate to contact us at support@amayasoft.com. Best regards, Emily
Hgrf
Приложение расширили….
А так игра нам нравилась!
Response from developer
Здравствуйте! Благодарим за Ваш отзыв и приносим извинения за возникшие трудности. Попробуйте войти с Вашим Apple ID, который использовался для покупки ранее. Затем переустановите приложение, перейдите в настройки приложения и выберите "Восстановить покупки" при активном подключении к интернету. Если покупки не откроются, пожалуйста, свяжитесь с нами на support@amayasoft.com. Мы будем рады помочь Вам! С уважением, Эмилия
