Calculator box
box that comes up to put dollar amounts and the tiny tiny tiny little dot you have for the decimal needs to be bigger &box needs to
be highlighted
be highlighted
When the ATM is down
I live in Jasper and ATM has been down so when I needed to Deposit $$$ and couldn’t I called the Beaumont branch at least 3 times and Kerstin helped me every time I called after 5pm she was so kind and patient and helped me get my check deposited she was the best and helped me she is 10/10
ECF
The Best Very Good Bank
New technology
Do not like the automated phone alert on withdrawals. Delete it from my settings if possible. I like just a text.
Fee Bank
I was never informed that I am being charged a maintenance fee via email mail or phone. They charged me of 5$/month for over 2 years, refused to give any refund. Hate the banks that charge maintenance fee and refuse to communicate us about it. Update: I reached out to bank to close my account, they confirmed my account is closed, but I am still able to access my account. I emailed again asking the reason why I am able to access my accounts via app, they never responded.
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