If you’re reading this it’s probably too late
There are countless issues with the basic functionality of the app and the corresponding software. From incorrect state link transactions to basic bugs in software that went unchanged for the years I used the software. It may look appealing at first, but the core functions you will rely on are cumbersome and poorly supported.
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Need some work
New features have been good, but the address field in self dispatch often does not drop down with the common places so I am not able to use an existing common place.
My biggest want would be for a split screen between map and call details. It would be nice to see mapping on half the screen to get the location, and the list of calls on the other half where you can go into call details so you can get updated dispatch notes while en route to a call without having to go back and forth between the map and calls with two clicks each time.
I would also like to see the mapping drop pins accurately on buildings or areas instead of always just being in the middle of the road without any indication of what side of the road the location is on.
My biggest want would be for a split screen between map and call details. It would be nice to see mapping on half the screen to get the location, and the list of calls on the other half where you can go into call details so you can get updated dispatch notes while en route to a call without having to go back and forth between the map and calls with two clicks each time.
I would also like to see the mapping drop pins accurately on buildings or areas instead of always just being in the middle of the road without any indication of what side of the road the location is on.
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Login Error
Since the upgrade this week can’t access the data, uninstalled and reinstalled and still nothing.
Ehh
Every time they do an update it makes EFORCE not work right, then it’s not working for the next week until something fixes it. I constantly have to uninstall and reinstall the app because it’ll kick me out and decide to require the agency passcode to let me back in but then half the time it’ll just say that EFORCE is having issues and to contact the service department. I didn’t think in 2022 I’d still be using a small white board to write down addresses for when the app inevitably stops while I’m trying to go somewhere or fill out tickets.
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Garbageware
Not just the app, but the software in its entirety needs a lot of polish. Our agency is switching to Copsync. I recommend the devs reach out to some officers in the field for feedback.
