eGovPH User Reviews

Customer Experience

Positive experience65.8% of reviews
Neutral4.3% of reviews
Negative experience30.0% of reviews

~ Based on 611 written reviews from the US App Store.

What users say

Is eGovPH Safe?

eGovPH appears safe based on user ratings. AppsHunter Safety Score for eGovPH is 92/100.

This assessment is based on 3,151 user ratings, with an App Store average of 4.6/5.

Safety Analysis

89.1% of ratings point to a safe experience
3.6% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 3,151 App Store ratings for eGovPH.

Is eGovPH Legit?

eGovPH appears to be a legitimate app. AppsHunter Legitimacy Score for eGovPH is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Rizowan alamgir

Smother and effective apps

G

Tagal po

Phenomenal

Phenomenal

Excellent

Best app

Get rid of that duty free ads

The ad covers the needed information to get the QR code, who knew it was under the ad. Last year I was in the airport trying to find my code, those people there was looking too and couldnโ€™t find it - it was there all the time behind this duty free ad.

Now I understand the problem I was experiencing. You could possibly put that ad upon logout.
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Hard to Navigate

Itโ€™s hard to find IDโ€™s and unable to update mobile number

Government IDโ€™S

Government IDโ€™S

Terrible

You need to fill in everything but the place or flight number you wanted is not on the menu. It scanned my passport but it wrongly put my issuing authority and itโ€™s not easy to change.

A barrier to travelers

My parents were flying to the Philippines after visiting us here in Canada. They were told at Vancouver airport to have the eTravel ready and that I could do it for them using my phone. But the damn app kept asking for verification, my passport, and other information about myself.

I used it before to travel back to Philippines and verified everything back then. I understand that it does that because itโ€™s connected to so many damn government agencies. Seriously, why are you guys making it so inconvenient for people to travel to the Philippines. There should just be one dedicated app for travelers as not everyone needs access to other government agencies.
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Un reliable

Most services, at walang silbi, LTO DIGITAL hanggang ngayon NGA NGA parin. NOT USER FRIENDLY

Awesome System

This will be a perfect system for a new Filipino

Phone/cell number change access

It does not allow to change phone number. You have to improve its access to the member/owner.

Zero star!!!!

Always hanging bulok na server gaya ng gobyerno bulooook

Update

Most services, at walang silbi, LTO DIGITAL hanggang ngayon NGA NGA parin.

Support team for outside Phils. is not updated, too complicated just to change email address

Cannot change email address. Multiple tries still failed to verify. Support team does not respond. Donโ€™t know how to get my QR code this Dec. when I fly into Cebu. Email courier will no longer exist by end of Aug.

Terrible

Terrible!!!

EGovPH

Trying to input my information for Philippines drivers license it wonโ€™t let me complete the information

Text Message DISCREPANCY

I apply online to renew my NBI clearance.Paid and delivered to my address. I received a text message that itโ€™s updated to my eGov account. BUT ITS NOT. In addition, I addressed 2 other issues last months about my OWWA experience online and PAG IBIG accounts. Nothing has been resolved. Specially my MP2 account (Pagibig mistakenly posted my advanced payment that should be for 4 months and they posted it for only single month). I submitted the payment proofs and yet they wanted me to send letter? So incompetent and inconvenient to dealโ€ฆ.
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Good app

thank you for making it easy for the filipinos

Not user friendly

I am an IT professional, and I found your app to be very difficult to understand and navigate.