EHTERAZ User Reviews

EHTERAZ
EHTERAZ
Ministry of Interior

What users say

Top reviews

This app not working

Why you create this system when you can’t handle this . This system give so much trouble for traveler. I have to cancel my flight because of this stupid system.

App is broken

Accidentally uninstalled the app and its not letting me sign in again since with error "ID card details not verified". Called 109 many times to no avail. Kindly fix it.

Did nothing

Nothing would load past the first screen. App seems very broken

App not working

Have been trying to log in for hours both in app and website, not taking QID in web and not doing anything on app????? I am under the impression that this is something we must have???

This app doesn’t work. Can’t register

Can’t register

App doesn’t work

Please update the app. It doesn’t work. Won’t go past the registration screen.

it’s not working, been loading FOREVER

Fifa is in less than a month and your app is still not working. Are you expecting everyone to use your app and its required to enter your country when it actually doesn’t work?!!!

millions of people are coming to qatar, what are you expecting them to do?!

please fix this, it’s a big issue thats been for almost year of not more. what a shame!!!!
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Keeps spinning on registration

Entered a US phone number and the app keeps spinning. Never gets an OTP. Given this app is required to enter Qatar basic registration feature isn’t working.

Dreadful !!!

Doesn’t work.. who ever built this should be ashamed

Impossible to register

I've been trying to register as visitor for more than a month and no success. It's simply impossible to get through the first page. The data is correct, the problem is the app.

Awful App

Poor developed app

Piss poor app

Terrible app design unable to get past registration page as app freezes have deleted and downloaded multiple time.

The app does not move past the start screen

After entering all personal & passport details, the app refuses to move past this point & we get the circle of death.
We need this fix & addressed prior to Qatar 2022 arrival as it is required for access to all facilities whilst on the ground

Horribly designed app

I downloaded the app earlier today. After over twenty tries, I am still not getting past the registration step. Baffled as to how an app that is required to be downloaded and on for the entirety of a trip in Qatar can be so faulty.

App not working

The app is not letting me create a profile - just keeps loading when I input the information

Awful

Just awful

Can’t even register

The app just hangs on the registration screen after entering passport details.

Horrible app

I’ve been trying to register with the app for 10 hours and have been unsuccessful.

Unresponsive crashing app

If it works, it works. Most of the times, it has not worked for me in the last 3 days. Trying to get my information in for my upcoming trip and the app is just stuck. Uninstalling and reinstalling does not work. It’s frozen screen with a message please make sure your Bluetooth is turned on which btw is on. Surprised with all the resources at their disposal the team responsible for developing it perhaps would have done a better job. SMH
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Preregister

If you’ll be visiting Qatar you definitely need this app to go anywhere. You need to do the preregistration part (submitting vaccination records) before you try to login. Otherwise it will just look like it’s never sending you the text verification code.