App does not load
App currently is showing blank screen. Not responsive dunno what happened
Smooth so far
Have been using eight for couple of months. Sengkang area. So far so good. Tried it in malaysia too.
Patchy Connections @ Aeon Terbau
Recently , I was in JB, Aeon Terbau. Signal shows 4G $ 5G connection however the connection was patchy.
Even outdoors , internet connection was patchy. Unable to open up the eight app as well to check on balance data
Eight telco works better when I was in Frankfurt. Signal was 4G and connection was stable .
Eight should review its partnership
Even outdoors , internet connection was patchy. Unable to open up the eight app as well to check on balance data
Eight telco works better when I was in Frankfurt. Signal was 4G and connection was stable .
Eight should review its partnership
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App login still requires OTP
No major issues with the actual mobile service and connectivity. The 1 star is for the app which still requires SMS sent OTP to login. This is no different from using the website, so there is no point. Make an app which allows seamless login from the device without the SMS OTP.
Own passcode
App good , possible to set own passcode for login ? Then possible to login by ic by that one login able to see multiple mobile status -(no need individual login to see usage ) please consider thanks
better way to see my data usage please
i think one huge way to improve this app is to allow us to see our data usage in a better way? the way the app displays the data usage is how much kb or mb we use in each sitting - each time we turn on our mobile data i’m assuming. but let’s be honest, no one really cares about that.. and if displayed that way, does that mean i have to manually count all of the displayed numbers to find out how much data i’ve used?😭
i think a much better way to display it is for us to see how much of the data we have used and how much data we have left overall. like for instance some other telecom companies have a huge circle to depict the total number of data we have an a highlighted component to see how much data we have used. i believe this will be much better compared to the current format.
i think a much better way to display it is for us to see how much of the data we have used and how much data we have left overall. like for instance some other telecom companies have a huge circle to depict the total number of data we have an a highlighted component to see how much data we have used. i believe this will be much better compared to the current format.
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Line quality
Very bad line quality, it’s appear to have coverage everywhere, but when come to quality, it’s not stable and Keep have network issue when continuos streaming. Need to chg asap.
Lousy connection
Always no reception and forever shows “reconnecting” at every part of Singapore. Please do something about it!!!! It was fine when i first signed up but now i see that it’s not just me, but everyone’s complaining that the signal is BAD, yet Eight has the audacity to tell everyone that based on their network team, coverage is healthy with no reported issues. Like hello? So many people complaining so how can it be coverage healthy and no reported issues??? Seriously stop coming up with so many promotions when you can’t even tackle the connection issues. Existing users will eventually leave once they finish using their credits if such problem still exist. Consumers are not stupid.
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Unable to work in iPhone
Downloaded the Eight app in iPhone 12, when open, shows unable to load the page, error
Don’t subscribe to Eight !!
I have been using Eight for a few months. Since Day 1, my package is inclusive of 018 IDD calls but until now I am still deprive from using this service. In my recent trip to China for last 2 weeks, I have difficulty connecting Starhub’s roaming partner, China Mobile and I am very surprise my data was depleted very fast. But my ZYM mobile is working fine and seamless. I am carrying ZYM SIM card and Eight e-SIM to China together at the same time.
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Is it safe to pay by credit card
Maybe can add pay Apple Pay as another payment choice. Safer for users.
Account Expiry Validity
Pls fix the bugs that can show the account when was expired! And the login so annoying pls upgrade it when we will no need to login again
Data viewing
Please update the app on the data viewing part. It is not viable to calculate how much data we use in total
Dark Theme & Passkey
The app is getting so much better to use now especially with the implementation of passkey. Can you have an option to allow us to choose DARK THEME as using the app at night with the bright theme is very bright and very glaring to the eyes.
OTP Login Everytime
Hello?
Stupid Apps Log Off Automatically.
This stupid apps will log off automatically, need to get OTP to log in every time again and again. Had already feed back to the stupid management, but no action being taken.
Sign out everytime
It’s annoying that the app do not rmb the user. It signs out everytime and require OTP to go in. No Face ID or password.
临时号码
真的很垃圾，给个临时号码，又收不到OTP.
App UI
You guys really need to improve the user interface in the app, especially when it comes to viewing how much data we’ve spent in a day/week/month. Reference from other telco apps and how much easier it is to view data spent. Please read and consider.
Other than that, I don’t have many complaints.
Other than that, I don’t have many complaints.
Digital Fair Promotion
There was a promotion sometime back Buy $28 to topup $28
But up to date we dnt see anything like that ? 🤷♀️
But up to date we dnt see anything like that ? 🤷♀️
