Completely logged out by broken 2FA
The app is completely useless right now. I’m trying to log in to pay my bill, and after entering my correct email and password, the app insists on sending an authentication link to a completely random phone number ending in 1600 that I have never seen or owned. I was able to log in fine last time, but now I’m completely locked out of my own account and unable to make a payment. Incredibly frustrating experience. Fix your security/authentication bugs.
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Authentication Process
App is mostly ok. Sick of the authentication process not working properly though. It’s been playing up for months now. Everytime I tap the link for the authentication to start it doesn’t work.
The best
Don
ABSOLUTELY HORRIBLE EXPERIENCE - AVOID AMAYSIM IF YOU DON'T WANT TO WASTE YOUR TIME!
I am writing this review after wasting 3 full hours of my life just trying to activate an amaysim SIM card bought from Coles. The end result? Total frustration and absolutely nothing working.
The system and app of this network are an absolute joke. The app constantly throws authorization errors, loops endlessly, and crashes. When you switch to the website, the interface is completely messy, and they purposely hide essential features to make it difficult for users.
The most infuriating part is that when something goes wrong, you are completely stranded because this company has ZERO customer support. They have no physical stores, the hotline keeps you on hold forever, and the Live Chat button on both the web and the app is hidden so well it feels like a prank. A major telco in Australia operating with this level of irresponsibility and unprofessionalism toward a new customer is completely unacceptable.
In short, if you are thinking about buying an amaysim SIM card, stop right there. Don't be fooled by their cheap promos. The hassle, broken system, and non-existent customer service will only waste your time and leave you furious.
An utterly terrible experience. I am throwing this SIM straight into the bin and moving to another network immediately!
The system and app of this network are an absolute joke. The app constantly throws authorization errors, loops endlessly, and crashes. When you switch to the website, the interface is completely messy, and they purposely hide essential features to make it difficult for users.
The most infuriating part is that when something goes wrong, you are completely stranded because this company has ZERO customer support. They have no physical stores, the hotline keeps you on hold forever, and the Live Chat button on both the web and the app is hidden so well it feels like a prank. A major telco in Australia operating with this level of irresponsibility and unprofessionalism toward a new customer is completely unacceptable.
In short, if you are thinking about buying an amaysim SIM card, stop right there. Don't be fooled by their cheap promos. The hassle, broken system, and non-existent customer service will only waste your time and leave you furious.
An utterly terrible experience. I am throwing this SIM straight into the bin and moving to another network immediately!
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Apple Watch
Please work on integrating amaysim so I can use it with my cellular Apple Watch. I think that would make many customers choose other companies due to that.
