My Optus

My Optus

Made for you

1.1K ratings
554 reviews
Free

Details

Released
March 6, 2012
Updated
September 30, 2026
My Optus screenshot #1 for iPhone
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About

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

✓Manage services
✓View subscriptions
✓Shop for deals
✓24/7 messaging support
✓Secure payments
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What users say about My Optus

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What's New in My Optus

10.49

September 30, 2026

We’ve made improvements to help you get more from My Optus app: - Improved navigation to Upgrade & Protect and Spotlight offers. - Smoother browsing across roaming, subscriptions, Settings and Profile. - Updated Loop and SubHub experiences with clearer service, credit offer and subscription information. - Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app. Thanks for using My Optus.

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User reviews

can't login anymore

since the last update I can't login to the app, because the keyboard won't show in order for me to type in the verification code. great work, guys.
edit: yeah, pretty sure assuming everyone's on an i*Phone* is why it doesn't work. I certainly deleted the app, you're right about that... I'll also be changing carrier, since you wanna start charging $200 for long expiry instead of $50. been with y'all for almost 20 years, shame on you.
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Great service

Awesome service as usual

Good

Thanks but the connection if the band or 5 g is very bad

Yes, Optus

I have been with Optus for a very long time and I’m not about to change

No safety at all

If your number is really important for you, then change your provider as soon as possible before they cancel or deactivate your number for no reason which happened to me. Optus is really dangerous.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to access account details

Bug

Inconsistent data tracking and usage reporting

Bug

Inability to complete basic tasks like bill payments

Bug
✨

Requested Features

4 requests

Add dark mode option

Feature

Improve app stability and reliability

Feature

Provide better transparency on data usage and billing

Feature

Enhance customer service and support channels

Feature

FAQ

What can I do with the My Optus App?

The My Optus App allows you to manage all your Optus services, view your active subscriptions, and explore other subscriptions you could save on. You can also shop and buy new services, access 24/7 support through messaging, and make fast, secure payments.

Can I use the app if I'm not an Optus customer?

Yes, even if you are not an Optus customer, you can still download and use the My Optus App. It allows you to experience the Optus network and shop for their latest deals.

How do I get support through the app?

You can access 24/7 support directly through the app via messaging. This provides you with immediate assistance at your fingertips whenever you need it.

Is the My Optus App free to download?

Yes, the My Optus App is free to download. There are no upfront costs associated with acquiring the application itself.