My Optus

My Optus

Made for you

1.1K ratings
550 reviews
Free

Details

  • Released
  • Updated
  • March 6, 2012
  • September 30, 2026
My Optus screenshot #1 for iPhone
My Optus screenshot #2 for iPhone
My Optus screenshot #3 for iPhone
My Optus screenshot #4 for iPhone
My Optus screenshot #5 for iPhone
My Optus screenshot #6 for iPhone
My Optus screenshot #7 for iPhone
iphone
ipad
🖼️Get Icon
Icons↘︎

About

Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.

✓Manage services
✓View subscriptions
✓Shop for deals
✓24/7 messaging support
✓Secure payments
Show original description

What users say

See all reviews

What's New in My Optus

10.49

September 30, 2026

We’ve made improvements to help you get more from My Optus app: - Improved navigation to Upgrade & Protect and Spotlight offers. - Smoother browsing across roaming, subscriptions, Settings and Profile. - Updated Loop and SubHub experiences with clearer service, credit offer and subscription information. - Accessibility, sign-in and security improvements, plus bug fixes for a more reliable app. Thanks for using My Optus.

More

User reviews

No safety at all

If your number is really important for you, then change your provider as soon as possible before they cancel or deactivate your number for no reason which happened to me. Optus is really dangerous.

Horrible app

My bills are never visible and reminders to pay never have an option to pay. I cannot think of a less friendly way to support customers than to constantly force them to ring, respond to automated messages and then go through the process of trying to explain why the app sucks every time a bill needs to be paid. Honestly, this company needs to do better.
Show more

Won’t let me login

Usually an ok app, but I’ve been signed out and I can’t login using the mobile verification. The pinpad refuses to pop up and I physically can’t enter the code

This is unacceptable!!!

So i have used this app for two years now and tell me why i cant pay for my data no more? Everytime i try to recharge it does not work and says payment error, I have called and they have all told me all these methods when im trying to figure out why MY card isnt working when theres CLEARLY money in there.
This is unacceptable and unprofessional. Do better Optus.
Show more

Extensión payment quick & easy

Excellent autoservice

Developer apps

User experience

🐞

Reported Bugs

3 issues

Login issues and inability to access account details

Bug

Inconsistent data tracking and usage reporting

Bug

Inability to complete basic tasks like bill payments

Bug
✨

Requested Features

4 requests

Add dark mode option

Feature

Improve app stability and reliability

Feature

Provide better transparency on data usage and billing

Feature

Enhance customer service and support channels

Feature

FAQ

What can I do with the My Optus App?

The My Optus App allows you to manage all your Optus services, view your active subscriptions, and explore other subscriptions you could save on. You can also shop and buy new services, access 24/7 support through messaging, and make fast, secure payments.

Can I use the app if I'm not an Optus customer?

Yes, even if you are not an Optus customer, you can still download and use the My Optus App. It allows you to experience the Optus network and shop for their latest deals.

How do I get support through the app?

You can access 24/7 support directly through the app via messaging. This provides you with immediate assistance at your fingertips whenever you need it.

Is the My Optus App free to download?

Yes, the My Optus App is free to download. There are no upfront costs associated with acquiring the application itself.