Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
Summarized from real user reviews of My Optus. Based on 1.1K reviews and a 4.5/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Utilities app.
10.48
August 25, 2026
We’ve focused this update on technical improvements to bring you a smoother experience: - We’re removing the 4-digit app PIN to improve security. Enable Face ID or fingerprint login for faster sign-in. - Accessibility improvements and minor bug fixes.
More3 issues
Login issues and inability to access account details
Inconsistent data tracking and usage reporting
4 requests
Add dark mode option
Improve app stability and reliability
The My Optus App allows you to manage all your Optus services, view your active subscriptions, and explore other subscriptions you could save on. You can also shop and buy new services, access 24/7 support through messaging, and make fast, secure payments.
Yes, even if you are not an Optus customer, you can still download and use the My Optus App. It allows you to experience the Optus network and shop for their latest deals.
You can access 24/7 support directly through the app via messaging. This provides you with immediate assistance at your fingertips whenever you need it.
Yes, the My Optus App is free to download. There are no upfront costs associated with acquiring the application itself.
