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myGov

myGov

Australian Government

18 ratings
797 reviews
🔧 Utilities
📊 Productivity
Free

Details

Released
December 6, 2022
Updated
October 8, 2026

Features

Developer

Services Australia
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About

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

✓Secure mobile sign-in
✓Manage inbox messages
✓Quick service access
✓Digital wallet for cards and certificates
✓Easy government interaction
Show original description

What users say about myGov

Reviews of myGov are mostly negative: the Utilities app is rated 2.3/5 from 18 App Store ratings. What users like most: easy to use, secure login options. Top complaints: frequent crashes and bugs, difficult to navigate and access information. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🔒Secure login options
  • 👍Convenient access to government services
  • 👍Wallet integration for cards

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Difficult to navigate and access information
  • ⏱️Slow performance and loading times
  • 🔒Overly complex authentication process
  • 🤔Confusing user interface
See all reviews

What's New in myGov

1.44.0

October 8, 2026

We’ve made small improvements to the stability and functionality of the app.

User reviews

Most RecentHighest RatedLowest Rated

New password

I am giving up the only thing that goes in. My mail is redundant pieces of information so I just will go without I have needed to reset my password for times. I’m not saving it. I am typing it and clearly the accessibility is not 100% correct.

Did you test the app on an iOS device or just designed it thinking it would work? Not perfect not interested
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CCkeekySin

Doesn’t work

This app is so faulty. It wont allow me to link any services, it just asks for an SMS code and then when I enter one, the app bugs out and sends me back to the home screen. It’s been like this forever, I’ve tried uninstalling and reinstalling etc. The reviews are really low and it’s obviously an important app so why isn’t someone working on fixing it?
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GGigiFearnley

Worked for me

Did the job, logged in with my Aus digital ID, was able to access ATO and Medicare. No issues.
Sscirocco_torc

Bad, really bad

Worst app ever……
AAhdhdjjk

THE WORST APP EVER

This stupid app doesn’t even work at all and I hate it
EEBONYVINCE
See 792 more reviews

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User experience

🐞

Reported Bugs

5 issues

Unable to log in or access services

Bug

Inbox messages not loading or disappearing

Bug

Compatibility issues with newer devices

Bug

Inability to submit job applications or evidence

Bug

Incorrect information displayed in app

Bug
✨

Requested Features

5 requests

Improve app stability and reliability

Feature

Simplify login and authentication process

Feature

Enhance user interface and navigation

Feature

Add ability to print or download documents

Feature

Improve integration with other government apps

Feature

FAQ

What does the myGov app do?

The myGov app allows you to securely access and manage your Australian Government services on your mobile. You can sign in using a PIN, Touch ID, or Face ID, view and manage your myGov Inbox messages, quickly access linked government services, and store digital government cards and certificates in a digital wallet.

How do I set up the myGov app?

To set up the myGov app, you need an existing myGov account. If you do not have one, you can create an account on the official myGov website at my.gov.au. Once you have an account, you can download the app and follow the on-screen instructions to set it up on your mobile device.

Is the myGov app free to use?

Yes, the myGov app is free to download and use. There are no charges associated with accessing your myGov services through the app. The app is provided by the Australian Government to simplify your interactions with government agencies.

What is the difference between myGov and myGovID?

myGov is the platform used to access a range of Australian Government services, such as Medicare, Centrelink, and the ATO. myGovID (formerly myGovID) is the Australian Government's Digital Identity app, used for proving your identity online. While they are related, they serve distinct purposes in accessing government services and digital identity verification.

What kind of government services can I access through the app?

The app provides quick access to various government services linked to your myGov account. This can include services from agencies like Medicare, Centrelink, the Australian Taxation Office (ATO), and others. You can also store digital government cards and certificates, such as proof of vaccination or other official documents, in the app's digital wallet.