Comparison

amaysim vs myGov

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

amaysim

Manage your amaysim mobile and NBN Home Internet services with ease. This app allows you to set up SIMs, activate services, check balances, top up data, and switch plans. It provides a simple and fun way to handle all your amaysim account needs.

Highlights
  • Transfer mobile number
  • Set up SIM/eSIM plans
  • Activate NBN Home Internet
  • Check mobile balance
  • Manage NBN service
  • Top up data/credit
  • Switch plans
Features
Read full description

The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more. Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun! - Transfer your mobile number - Set up your SIM plan - Activate your NBN Home Internet service - Check your mobile balance - Manage your NBN service - Update your personal and payment details - Top up your data or credit - Switch your plan at any time - View your data usage and payment history - Get quick answers to your questions - Manage and customise call waiting, voicemail and roaming and more The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store. When using the app overseas international roaming charges will also apply.

About

myGov

Access Australian government services securely on your mobile device. Manage your inbox messages, access services quickly, and store digital cards and certificates in a digital wallet. Simplifies interactions with government agencies.

Highlights
  • Secure mobile sign-in
  • Manage inbox messages
  • Quick service access
  • Digital wallet for cards and certificates
  • Easy government interaction
Features
Read full description

Official Australian Government myGov app to use myGov on your mobile. The myGov app makes dealing with government simple and easy. You can use this app to: • securely sign in to myGov on your mobile with a myGov app PIN, Touch ID or Face ID • easily view and manage your myGov Inbox messages • quickly access your services • store some government digital cards and certificates in the digital wallet. You need a myGov account to set up the app. If you don’t have an account, create one on the myGov site, go to my.gov.au To find out more go to my.gov.au/app myGov is not the same as myID (formerly myGovID). myID is the Australian Government’s Digital Identity app. For more information about myID go to myid.gov.au

Screenshots

amaysim4 screens
myGov4 screens

Verdict

The call

The clearest difference is review sentiment: amaysim at 53% against myGov's 6%. amaysim also leads on rating (4.7 vs 2.3) and ratings volume (769 vs 18). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

amaysim holds the better App Store score, 4.7 against 2.3. That said, the two scores are not equally well evidenced: amaysim has 769 ratings behind it against 18, so its average is the more settled of the two. Written reviews point the same way: 53% of amaysim's written reviews are positive against 6% of myGov's.

UpkeepUpdate frequency

amaysim ships an update every 4 weeks, myGov monthly. The most recent releases landed on October 30, 2026 and October 29, 2026 respectively.

Scorecard3 real differences · 7 level
amaysim versus myGov: the parameters behind the verdict, then further details
ParameteramaysimmyGov
PriceFreeFree
Rating4.7 (769 ratings) — better2.3 (18 ratings)
Positive reviews52.7% of reviews — better6.3% of reviews
Number of ratings769 — better18
Update frequencyEvery 4 weeks — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size84 MB17 MB
Age rating4+4+
Developeramaysim Mobile Pty LtdServices Australia

Customer experience

amaysim

All ratings758 ratings
Positive93.7%
Neutral2.0%
Negative4.4%
Written reviews529 reviews
Positive52.7%
Neutral5.3%
Negative42.0%

myGov

All ratings18 ratings
Positive27.8%
Neutral11.1%
Negative61.1%
Written reviews797 reviews
Positive6.3%
Neutral3.3%
Negative90.5%

User reviews

amaysim

From 769 App Store ratings

What we love

  • 🚀 Great service and value
  • 👍 Flexible and easy to use
  • 💯 Affordable plans
  • 🌟 Excellent customer service
  • 🌍 Reliable international roaming

Room to improve

  • 🐛 Occasional technical issues
  • 🤔 Confusing plan changes
  • ⚠️ Unreliable coverage in some areas
  • 💳 Billing and payment problems
  • 🕰️ Slow customer support response times

myGov

From 18 App Store ratings

What we love

  • 🚀 Easy to use
  • 🔒 Secure login options
  • 👍 Convenient access to government services
  • 👍 Wallet integration for cards

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Difficult to navigate and access information
  • ⏱️ Slow performance and loading times
  • 🔒 Overly complex authentication process
  • 🤔 Confusing user interface

Bugs and requests

amaysim

Reported bugs

3 issues
  • App crashes during plan changes
  • Inability to update payment details
  • Inconsistent data usage tracking

Requested features

4 requests
  • Apple Watch support
  • More transparent account management
  • Improved in-app notifications
  • Easier plan upgrade/downgrade process

myGov

Reported bugs

5 issues
  • Unable to log in or access services
  • Inbox messages not loading or disappearing
  • Compatibility issues with newer devices
  • Inability to submit job applications or evidence
  • Incorrect information displayed in app

Requested features

5 requests
  • Improve app stability and reliability
  • Simplify login and authentication process
  • Enhance user interface and navigation
  • Add ability to print or download documents
  • Improve integration with other government apps

In-app purchases

None

amaysim

No in-app purchases

None

myGov

No in-app purchases

Questions

Is amaysim free?
amaysim is free to download, with no in-app purchases.
Is myGov free?
myGov is free to download, with no in-app purchases.
Which has better reviews, amaysim or myGov?
amaysim is rated higher. amaysim averages 4.7 out of 5 from 769 ratings, while myGov averages 2.3 from 18 ratings.
Do amaysim or myGov have ads?
Neither amaysim nor myGov shows ads.
Which is updated more often, amaysim or myGov?
amaysim ships an update every 4 weeks, and myGov monthly. Most recently, amaysim was updated on October 30, 2026 and myGov on October 29, 2026.

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